IGrow Wealth Investments  Reviews 284

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers had a great experience with this company. Customers frequently highlight the staff for their exceptional helpfulness, attentiveness, and professional approach, often going above and beyond to ensure a smooth process. Many people appreciate the dedication and expertise of the team, noting their passion for their work and their ability to make complex situations understandable and stress-free. However, some people were dissatisfied with the company's communication and responsiveness, mentioning difficulties in getting replies to emails and phone calls. There were also instances where customers experienced issues with unattended applications, lack of follow-up on queries, and a perceived absence of accountability from management regarding maintenance and other concerns.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for their... See more

Service

People report ambiguous experiences with service. Many consumers praise the excellent, fast, and efficient... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise specific staff... See more

Response time

Customers had ambiguous experiences with response times. Some reviewers praised fast responses, with agents... See more

Customer communications

Reviewers express significant frustration with the company's contact methods. Customers report difficulties... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was searching for specific rental property, knowing the property is in a prime location and the demand is high. I immediately contacted IGrow and Mel came to my rescue. Fast efficient service! All a... See more

Rated 5 out of 5 stars

We went for a viewing and Lebo was there to assist. She was friendly attentive, and very helpful. Loved the service, and I would definitely recommend.

Rated 5 out of 5 stars

Service from Sandy Fahrenfort Sandy was very efficient. She handled my process smoothly. Sandy was always, and still is, available with support and advice. I am thankful and grateful to her. She is... See more


Company details

  1. Property Investment
  2. Real Estate Agency

Written by the company

With years of industry experience and a team of qualified investment property specialists we know what we’re doing. We assist investors build high-performing property portfolios and to master every stage of their successful property portfolio. This includes helping investors identify, acquire and manage top-performing residential properties.


Contact info

4.1

Great

TrustScore 4 out of 5

284 reviews

5-star
4-star
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1-star

Replied to 52% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Natasha Jansen provided exceptionally…

Natasha Jansen provided exceptionally good service. After months of looking around for a place, she made sure that l was sorted by communicating thoroughly and leaving no questions unanswered. I was really happy with her service and recommend her to anybody looking. Great Job!

23 November 2021
Unprompted review
Rated 5 out of 5 stars

Bosch.M.kamango

Natasha Jensen Best Excellent service.
I'm just amazed at your knowledge and experience, it felt daunting at the beginning but you smoothed the way and explained everything soo clearly,
I appreciated the time you spent helping me navigate the process,
I thank you from the bottom of my heart.

22 November 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service from Natasha J.

Excellent service from Natasha J.. we were struggling to get Place And Natasha fixed that within two days.. her words were , “I will try my best” and she delivered.. I am very happy about her service she cares a lot and treat peoples problems like her own she understand people and very is very friendly

22 November 2021
Unprompted review
Rated 5 out of 5 stars

I had the greatest pleasure and…

I had the greatest pleasure and experience to have met Natasha. What an great agent and an asset for Igrow. My review is not about what she has done for me, but to thank her for doing what she loves and for caring about her customers.

22 November 2021
Unprompted review
Rated 5 out of 5 stars

Great Service

Thank you Marilize VDW for assisting us in making an appointment with one of the IGrow Consultants. The process was smooth and service excellent.

22 November 2021
Unprompted review
Rated 5 out of 5 stars

I have had the beste service from…

I have had the beste service from Kaytlin, she assisted me the moment she received my request! She has been helping me the whole day and is willing to accommodate me with my inconsistent roster. I would definitely recommend her service to anyone who needs help!

22 November 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service by Yolandé

It was my first time with iGrow but Yolandé made it an easy and understandable process. She explained all the important information and her presentation was excellent, full of energy as well as reassuring. She was very professional, understanding and put me first as a client.

22 November 2021
Unprompted review
Rated 5 out of 5 stars

Natasha Jansen

Natasha Jansen
Thank you for your excellent service you give to me personally, so much appreciated. You are kind and friendly to your service all the best. Thank you so much.

22 November 2021
Unprompted review
Rated 5 out of 5 stars

From the moment she sent a text message…

From the moment she sent a text message I can watts app her for any queries when I showed interest at Parkhill Place. Viewing day her warm and friendly smile instantly put me at ease about the kind or person I'd be dealing with should I decide to rent an apartment there. From her prompt replies and updates on the whole process till me and my partner were approved. Natasha J is an asset to your company with an accomodative personality. Thank you very much looking forward to moving into my new place on the 1st Dec. Yey ☺️thank you you very much Natasha J.

22 November 2021
Unprompted review
Rated 5 out of 5 stars

Natasha Janssen - Excellent service

We were in a dire situation and we really did need someone we could count on to secure us a place to stay. Natasha was the only person who actually responded timeously and got us sorted before we were really in a bad spot. This is especially stressful because I had to do everything from Port Elizabeth and I'm moving to Cape Town. I could not have asked for a better person to help us start our new journey. Thanks Natasha J.

22 November 2021
Unprompted review
Rated 5 out of 5 stars

Natasha J made the house searching…

Natasha J made the house searching process so much easier, convenient and reliable. We told her what we needed, why we needed it and she delivered. Her warm friendly service is what made us feel as ease as a young couple she definitely made this journey smooth sailing. Thank you so much!!!

22 November 2021
Unprompted review
Rated 5 out of 5 stars

Natasha J Excellent Service

I recently moved from Gauteng to Cape Town and I was looking for a place to rent, which I struggled to find. Natasha came to the rescue with swift and fast response. Now I'm no longer "homeless":-)

22 November 2021
Unprompted review

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