The customer support agent was fast in his reply. Unfortunately, he could not help me with a plastic gift card. Nevertheless, he was still friendly.
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See what reviewers are saying
I don’t know how they said I joined membership . Tbh I ordered gift online . I didn’t join any membership . I just find out now when I randomly checked my bank statement and I was shocked to see direc... See more
Hi, my name is Linda Camacho and today I want to thank Ann, the escalation team supervisor, for the excellent service she gave me. Thank you for her support and for following up on my request. Tha... See more
Initially very unhappy with the false advertisement with link on Facebook. but the advisor was very understanding and happy to help with processing my refund. So overall a good customer service
4.3
Excellent
108 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Issues resolved
Thank you for resolving my issue quickly and efficiently. Escalation team well done and super thankful.
23 August 2024
Unprompted review
I bought a item and didn’t receive then…
I bought a item and didn’t receive then they tried to take more money out my account had to get my bank involved to get transactions bk please stay clear of this company it’s a scam
12 August 2024
Unprompted review
subscribed by mistake
subscribed by mistake, customer support still helped me
12 July 2024
Unprompted review
refund
igivepresent sent me email asking e to fill this in order to receive my refund. Carmen is handling the issue.
2 July 2024
Unprompted review
Brilliant so far so good
Brilliant so far so good. Plenty options to go for.
1 May 2024
Unprompted review
lovely response and helpful
14 June 2024
Unprompted review
Good service
My concerns are all resolved and I am happy with the outcome.
7 June 2024
Unprompted review
Wasn't happy at first but with the help…
Wasn't happy at first but with the help getting is all sorted I appreciate it thank you
4 June 2024
Unprompted review
Issue Resolved (Refund)
I am very happy that they reach out to me to apologize and process my refund. I highly appreciate it. Thanks!
1 May 2024
Unprompted review
I got a membership just by opening a…
I got a membership just by opening a fake mail.
I canceled the membership by the online chat, it was very easy and quick.
23 April 2024
Unprompted review
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