iGift Hampers Reviews 1,129

TrustScore 3 out of 5

3.1

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See what reviewers are saying

Rated 1 out of 5 stars

I spend $229 for fruit basket and fresh flower with vase but received not even $10 worth of basket of fruit with banana and received small orchid. . so embarrassed that i send this to my kids educator... See more

Rated 1 out of 5 stars

@igiftHAMPERS l won’t ever be buying from your business again. Using Auspost for a perishable hamper and not taking responsibility for ensuring the recipient gets it on time or at all in this case is... See more

Rated 5 out of 5 stars

I have been 100% happy with igifts with the many times I have used this awesome business. In the past & currently I continue to shower my family. friends & co workers with gorgeous hampers full of gif... See more

Company replied

Rated 4 out of 5 stars

Finally parcel reached my recipient after a long wait . Anyways it was the delivery issues so it was nothing anyone could do. Overall happy that parcel arrived with all goods intact and nothing was da... See more

Company details

  1. Gift Basket Store
  2. Christmas Store
  3. Corporate Gift Supplier
  4. Florist
  5. Food Products Supplier
  6. Gift Shop

Written by the company

iGiftHampers® is an Australian gifting company which exclusively specializes in the creation and delivery of themed gift hampers for all occasions, milestones, holidays and celebrations. Our gourmet gift hampers can be given to friends, family, neighbors, clients, employees or colleagues to convey thanks, appreciation, well wishes, sympathy, condolences and more. FRUIT BASKETS The search for gift hampers Australia made with pride ends here. Shop Christmas gift hampers, birthday hampers, wedding hampers and other specialty boxed collections consisting of delicious delicacies. Fruit hampers are healthier and more all inclusive than candy packs, popcorn, boozy bouquets and junk food crates. Our goal here at iGiftFruitHampers is to demonstrate that the art of gift giving can be meaningful, heartfelt and healthful. Thoughtful family gifts, housewarming gifts and Christmas gifts, fruit baskets can be enjoyed by kids, teens and adults alike. Select a family-friendly fruit only hamper, add on a bottle of wine for the grown ups or include a bottle of champagne to arrange the perfect picnic hamper for mom and dad. By operating out of Sydney’s, our dedicated team is able to provide customers with the absolute finest farm fresh produce and products. We pride ourselves on our ability to create beautiful assortments which celebrate the diverse yields harvested seasonally by local farmers here in Australia. Every gift hamper features a curated mix of seasonal fruits, nuts and other tasty goodies all neatly packed into a wooden box topped with sliding lid. Slide the lid back to reveal all of the yumminess that awaits inside. We carefully tailor each individual medley according to the motif, theme, event or cause for celebration so to spread holiday cheer, impart comfort, render congratulatory messages or send sentimental greetings from the heart. Locally owned and operated, our Sydney-based gift boutique supports custom orders of all sizes. We go to great lengths to provide clients with customized gift solutions to be shipped or distributed onsite. Give customized gift hampers as corporate gifts, thank you gifts, employee appreciation gifts, real estate gifts at closings, welcome gifts for new hires or Christmas gifts for office personnel. They also make gorgeous wedding gifts, engagement gifts, birthday gifts, party favors and thinking of you gifts. We offer a variety of add ons which make customizing personalized arrangements incredibly easy. iGiftFruitHampers proudly services all areas of the Australian Capital Territory with free shipping (same day when available) and scheduled deliveries of edible arrangements. Our handmade fruit basket gift hampers can be shipped for free to homes and businesses throughout New South Wales, Brisbane, Queensland, Canberra, Melbourne and Victoria. Send Christmas hampers to coworkers, staff members or school administrators to show gratitude or have hampers shipped to Australian partners from overseas. That’s right. You don’t have to reside in Australia to order our gift hampers. We have served customers all over the world looking to have gourmet fruit hampers delivered to Aussie recipients.


Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Just wanted to leave a review on the…

Just wanted to leave a review on the service and how my package didn’t get to my niece on time. I tried to call the company, but went to a voice mail to visit the website to a chat service you guys have. But unfortunately that was difficult for me to find.

7 July 2022
iGift Hampers logo

Reply from iGift Hampers

We are closed on the weekend. Our chat and email channels are open 24hrs a day but will only be responded to during business hours.

Due to Covid there are some areas with delivery delays. This is because courier staff are getting sick. Please try to be understanding towards the courier companies as they are doing the best they can during difficult circumstances.

We also have a warning on our website explaining that due to COVID there may be delays. However 98% of our deliveries are still arriving on time.

https://auspost.com.au/service-updates/current-covid-19-impacts

Rated 1 out of 5 stars

Product has not arrived so zeros…

Product has not arrived so zeros rating. Very disappointing

5 July 2022
iGift Hampers logo

Reply from iGift Hampers

Hi Kim
i can see the shipping option you selected was 3-4 business days.

The delivery is still within this time frame . I can see that you were communicating with a staff member in the office and they advised it would be delivered Tuesday or Wednesday.

Rated 1 out of 5 stars

Package still arrived and I paid for…

Package still arrived and I paid for express shipping on

5 July 2022
iGift Hampers logo

Reply from iGift Hampers

Hi Anthony
i can see that you were having an email conversation with my colleague about your delivery.

The shipping option you selected was 2-3 business days and it is due to arrive today.

As per the information on our website there are delays in some areas due to ongoing COVID issues. Many courier staff are sick with COVID and some runs are experiencing delays.

We have this information on the product page and also during checkout and it is mentioned again when you receive the order confirmation.

Your order is due for delivery today. We hope they love the gift when it arrives.

If there are any outstanding issues please email us and we will happily assist you to rectify them.

Rated 1 out of 5 stars

Poor service delivery of a condolence hamper…

The delivery of a condolence hamper took one week and no one staffs the company phone number at Igifts ! Also no one at Igifts could speak with the courier about the timing for the delivery. Very expensive mistake. Will stick with Snow Goose in future. Great service.

2 July 2022
iGift Hampers logo

Reply from iGift Hampers

Hi Maree

Due to driver in the delivery location having Covid there was a delay.
However i can see you were communicating with a staff member here who did then contact the courier company to delay the delivery by a day at your request.

We do hope the recipient loved the gift. Please email us if there are any outstanding issues that need to be resolved.

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. The hamper delighted my daughter and grandson, who were in Covid isolation. The quality of the fruit was excellent.
My grandson was delighted with the chocolates.

29 June 2022
Rated 1 out of 5 stars

The gift hamper did not come on time

The gift hamper did not come on time. When I call to chase ; no one answers phone. Extremely unhappy with the service.

27 June 2022
iGift Hampers logo

Reply from iGift Hampers

Please contact us via email or our chat function on the website. Than you and we will be happy to assist you.

Due to Covid there are some areas with delivery delays. This is because courier staff are getting sick. Please try to be understanding towards the courier companies as they are doing the best they can during difficult circumstances.

We also have a warning on our website explaining that due to COVID there may be delays. However 98% of our deliveries are still arriving on time.

https://auspost.com.au/service-updates/current-covid-19-impacts

Rated 2 out of 5 stars

Disappointed

Not overly happy with the delivery. Being an ex florist, I am aware of how much the plants cost and feel I was ripped off. One plant was so small. Plus 3 different plants would be nicer. I was a bit embarrassed as this was a gift for my mum.

22 June 2022
iGift Hampers logo

Reply from iGift Hampers

Thanks for the feedback Kathy, we will mix the plants up and make sure the baskets have a variety and not one type if the Violets are out of stock.

Rated 4 out of 5 stars

Finally parcel reached my recipient…

Finally parcel reached my recipient after a long wait . Anyways it was the delivery issues so it was nothing anyone could do. Overall happy that parcel arrived with all goods intact and nothing was damaged. But hopefully the delivery would be more prompt in the near future if order placed again. Satisfied overall. Thks.igift.

16 June 2022
Rated 5 out of 5 stars

I just want to say the way it was…

I just want to say the way it was delivered up until the time the box was opened and the fresh fruit Looks amazing and very delicious. Let’s not forget the beautiful ribbon and all the accessories that was in it was amazing I will definitely do business with you again thank you

10 June 2022
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Reply from iGift Hampers

Thank you for your kind words, Esin! We're so glad you enjoyed your fruit hamper and found everything to be up to your standards. It was a pleasure doing business with you and we hope to do so again in the future.

Rated 5 out of 5 stars

I have used iGift fruit hampers…

I have used iGift fruit hampers numerous times now and each and every time I have been more than happy with the gifts and customer service. Would highly recommend for anyone looking for a beautiful gift for your loved ones.

9 June 2022
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