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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, most reviewers were somewhat happy with their experience overall. Many customers received their orders in perfect condition and were pleased with the quality of the products, finding them to be exactly as pictured and fitting well. Some also noted good experiences with customer service, including quick responses to order changes and satisfactory resolutions for printing issues or unwanted items. However, some people mentioned significant issues with product accuracy, receiving items that did not match descriptions or pictures, including wrong colors, sizes, or types of apparel. There were also complaints about poor print quality, items arriving damaged due to inadequate packaging, and difficulties with returns or obtaining full refunds for incorrect orders.

What people talk about most

Product

People report ambiguous experiences with product quality and accuracy. Many customers were pleased, stating... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers expressing satisfaction... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers expressing satisfaction with products... See more

Reviews shaping this summary

Rated 2 out of 5 stars

My shirt did not come the way it was supposed to. The company said it was my fault, that I picked the option with only printing on the front and not both but the shirt I chose had this specific saying... See more

Company replied

Rated 2 out of 5 stars

Giving 2-stars, because I did eventually receive my order. Ordered a hoodie sweatshirt. Reading the companies website, it would lead the consumer to believe that the goods are coming from San... See more

Rated 5 out of 5 stars

This company had a blood donation shirt that I really wanted with the Life is Good guy donating blood for the American Red Cross. I order it and it came, it is now one of my favorite shirts. I love... See more

Rated 5 out of 5 stars

The quality of the sweatshirt is very good! Really thick! Sometimes it’s difficult to know what size to get when you can’t try it on I think the youth size was a little smaller than normal but that’... See more


Company details

  1. Printed Clothing Store
  2. Clothing Store

Written by the company

We sell T-shirts, hoodies, mugs, stickers worldwide, printed in the USA. Based CA


Contact info

3.0

Average

TrustScore 3 out of 5

336 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Australian customer

I live in Australia so it took one month to travel all that way and go through customs.
It was worth the wait, I'm super happy with my product (S.T.A.R Lab mug)
I bought the same one 5 years ago from iFrogTees but unfortunately I broke it recently. So had to buy another one.
I will always buy from iFrogTees
Thankyou so so much.

26 January 2022
Rated 5 out of 5 stars

Under armor hoodies

These hoodies were Christmas presents for my sons and they loved them. Items were good value for the price. Items were delivered on time before Christmas.

31 December 2021
Rated 5 out of 5 stars

I've ordered many items from this…

I've ordered many items from this company and have never been disappointed. The shipping is fast, the quality of the products are great! The customer service is great as well, the one time I had a problem they responded and helped me resolve the issue. Definitely recommend!

15 June 2021
Rated 1 out of 5 stars

Cheap Product, Worse Customer Service

I ordered a hat that looked nice on the website. When I got the hat it looked much cheaper and poorer quality, but worse, the hat was badly creased on both sides and not fixable. I wrote the website with photos of the hat and issue and a week later, they asked for photos again. I attached more photos, and again, about a week later, asked what the issue was. Now, I had to write again, circling and explaining the creases, and we'll see if they ever actually refund my order. Customer service is horrible. I would definitely not recommend this company!

7 December 2020
Unprompted review
Rated 1 out of 5 stars

This company is horrible

This company is horrible. They screwed up my shipping and the shirt I ordered got lost. They refuse to offer a refund or replacement. The site where you order merchandise is not the one that handles their shipping or customer service. It’s unclear where the company is located and they will not say when asked. I am contacting Facebook where they advertise ubiquitously and my credit card company. Please do nit purchase with this company. They lack any ethics or scruples.

14 September 2020
Unprompted review
Rated 1 out of 5 stars

Frustrating!

So far this has been very frustrating. Ordered 4 face masks and have not received. Asking when my order will arrive, receive no responses.....let’s hope the masks show up....otherwise will use other recourse!
How can people rip off customers especially during this time????? Asked where they are located and not received a reply on that as well.....will let you know if the masks show up or if they ever answer the emails! It seems They obviously don’t care.

5 August 2020
Unprompted review
Rated 5 out of 5 stars

Nurses are Strong

The t shirt I bought from here was exactly what I ordered. Very nice material and design. I will definitely order from here again. Highly recommended

30 April 2020
Unprompted review

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