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Pandora Jewelry Reviews 

1,559
•
TrustScore 4.5 out of 5

4.5

Jewelry Store
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Review summary

Created with AI, based on recent reviews

Considering 1,046 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery, with many receiving their orders within one or two days. People are also very satisfied with the high quality of the products, describing them as beautiful and well-made. The overall service is consistently highlighted as excellent, efficient, and professional, making the ordering process smooth and easy for consumers. However, some customers also noted issues with delivery, experiencing delays or parcels not arriving as expected. A few other people also felt that product sizing could be inconsistent, and some were disappointed with the packaging, describing it as tacky or insufficient for their items.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the quality and... See more

Order

People report positive experiences with order, often highlighting the ease of the ordering process and fast... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the excellent quality of charms and... See more

Service

Consumers find service to be positive, with many reviewers describing it as prompt, quick, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my first purchase from this company. I wanted something a little different for my niece's 18th. What arrived was totally beautiful. Arrived within two working days of ordering. Great custome... See more

Rated 5 out of 5 stars

I'm a pandora member so recieved an email about exclusive releases so I clicked in for that and to browse the sale. Site is easy to use. My two charms arrived quickly and I'm very pleased with them. I... See more

Rated 5 out of 5 stars

Always a pleasure to deal wrih Pandora. Super efficient purchase and high quality charms with ext day delivery. Never disappoints - example to all online businesses. Keep it up!

Rated 5 out of 5 stars

The service was excellent. I received the product I ordered. Each item was packed individually and well protected. I received my Pandora jewelry in 5 days as promised. I had no delivery issues and I a... See more

Company details

  1. Jewelry Store

Information provided by various external sources

PANDORA designs, manufactures and markets hand-finished and modern jewelry made from genuine materials at affordable prices.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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How this company uses Trustpilot

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4.5

All reviews

(1,559)

1,046 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Such beautiful jewellery here!

Such beautiful jewellery here!! I purchased a necklace that be easily adjusted and a beautiful charm also from a physical store but my last order was online and was excellent. No issues whatsoever! I'm loving it!!!!

9 June 2026
Rated 1 out of 5 stars

Delivery is a disaster

22 June 2026
Pandora Jewelry logo

Reply from Pandora Jewelry

Hi Sara,

Thank you for posting on Trustpilot.

I can see the order was placed on Sunday 21st, and was delivered on the 25th. Our delivery timeframe during sale ranges from 2-3 days, so we apologise for the day delay here,

If you need further assistance please contact customer service at estore-ie@pandora.net,

Best,
Pandora.

Rated 1 out of 5 stars

lost

Hi, I haven’t received my parcel. It says it’s been delivered, but in fact it’s nowhere to be found – neither in my letterbox nor in the shed.

22 June 2026
Pandora Jewelry logo

Reply from Pandora Jewelry

Hi Yuliia,

Thank you for your comment.

I checked this for you and can see An Post still have this parcel and it has not been delivered as of yet.

Keep an eye on the tracking which will say it has been delivered or not.

Best,
Pandora.

Rated 5 out of 5 stars

Excellent experience

I like this store! I bought a rings and I am very happy with my purchase. The quality is excellent, delivery was fast, and everything arrived in perfect condition. I would definitely buy from this store again.

18 June 2026
Rated 3 out of 5 stars

That you dont deliver to any stores…

That you dont deliver to any stores around me and when I tried to get it delivered to my house it was saying that it cant be done and it was calling my eircode invalid and it took ages to get it to work

19 June 2026

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