I had an issue with a scammed trying to get a credit card in my name. Started ignoring it, but they sent a letter insisting on more personal information. Wendy at ID was phenomenal helping me, even d... See more
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What is IDShield?
IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens.
Full-service identity restoration
Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status.
Cybersecurity and device protection
Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection.
Licensed private investigators
You will have a dedicated, licensed private investigator on your case if you have an identity theft event.
Identity monitoring
IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected.
Up to $3 million identity fraud protection
The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event.
Credit monitoring
Stay on top of your credit with a monthly Credit Score Tracker.
Personal information protection
We can locate your sensitive, personal info on data broker sites and help you remove it.
What exactly is IDShield’s identity theft subscription service?
For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.
What exactly does IDShield monitor?
IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/.
How does identity theft restoration work?
IDShield has Licensed Private Investigators to provide the best identity restoration possible and undo the damage done by identity thieves. IDShield Licensed Private Investigators, licensed in the state of Oklahoma, will work for as long as it takes to restore a member’s identity to its pre-theft status. By performing restoration services, consumer reports are returned to their pre-theft status and other records are cleared of the activity created by the identity thief.
How can I access my IDShield team in an emergency?
Access after-hours consultation for covered identity theft emergencies. Call (866)-696-0927 to speak to a representative 24 hours a day, 7 days a week. You can also log in to the IDShield mobile app and select Call Emergency Line to make your call.
What is IDShield's cancellation policy?
IDShield is a monthly subscription service, and members have the right to cancel at any time. Per company policy, all cancellation requests must be provided in writing. The easiest way to do so is by emailing support@legalshieldcorp.com with your name, membership number, phone number, and your request to cancel the membership. If you would like to speak to someone about options to maintain your membership, please call as soon as possible at (844)-714-8494 between 7-7 CST Monday-Friday, and a member of the team would be happy to help.
IDShield Reviews: Do you utilize them?
Absolutely. We love hearing from our valued members and appreciate all feedback. We showcase our member’s reviews on our websites, social platforms, and various marketing materials.
Download the IDShield App
Access all of your account tools from the IDShield portal and download the IDShield app when you need to update your monitored info or check your alerts on the go.
Written by the company
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IDShield is an identity theft protection service available regardless of your choice to protect yourself, your family, or the number of credit bureaus that monitor your account. You’ll get best-in-class service that provides continuous credit monitoring, includes full-service restoration of your identity if you are compromised as a member, and educates you about identity theft.
1 Pre-paid Way, 74820, Ada, United States
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was receiving phone calls asking me about the mortgage application I submitted when I had not. In response I contacted ID Shield to learn if there was evidence oif illegal activity on my credit report. The representative listened to me, was knowledgeable, helped me understand the facts and shared a solution.

Reply from IDShield
The representative I spoke with was very helpful in taking my information and making me feel like I was i good hands.

Reply from IDShield
You all are friendly concerned people who make me believe in you and that customer satisfaction is your mail goal.!! Thank you so much. My experience with you have been so great over the years.

Reply from IDShield
I've had an ID Shield membership since the 1980's faithfully paying the premium every month. I've never needed their services until recently when I was a victim of fraud and identify theft. I thought IDShield would help take care of the zillion things I had to take care of and all they responded when I called was "here are the phone numbers to the credit bureaus you need to notify them" .... WOW, what a waste of money for 40 plus years ....

Reply from IDShield
Our experience has been outstanding with IDSheld
Communication with the agency is exceptional.

Reply from IDShield
Your customer service rep was very personable, calming and helpful

Reply from IDShield
The efforts of Shelli Ballard made this experience a great one.

Reply from IDShield
I really like the fact that when I call, I’m not on hold a long time. Customer service is always excellent and my questions get answered.

Reply from IDShield
The representative listened to my complete issue. Understood my points, listened to the steps I had taken and gave a great opinion and further actions I could pursue.

Reply from IDShield
I appreciate the heads up and the way I was contacted quickly after receiving some email information from IDShield. Impressive monitoring.

Reply from IDShield
Answered all my questions. Knew how to help. Completed account updates etc. as soon as hung up with me.

Reply from IDShield

Reply from IDShield
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