I had an issue with a scammed trying to get a credit card in my name. Started ignoring it, but they sent a letter insisting on more personal information. Wendy at ID was phenomenal helping me, even d... See more
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What is IDShield?
IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens.
Full-service identity restoration
Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status.
Cybersecurity and device protection
Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection.
Licensed private investigators
You will have a dedicated, licensed private investigator on your case if you have an identity theft event.
Identity monitoring
IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected.
Up to $3 million identity fraud protection
The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event.
Credit monitoring
Stay on top of your credit with a monthly Credit Score Tracker.
Personal information protection
We can locate your sensitive, personal info on data broker sites and help you remove it.
What exactly is IDShield’s identity theft subscription service?
For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.
What exactly does IDShield monitor?
IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/.
How does identity theft restoration work?
IDShield has Licensed Private Investigators to provide the best identity restoration possible and undo the damage done by identity thieves. IDShield Licensed Private Investigators, licensed in the state of Oklahoma, will work for as long as it takes to restore a member’s identity to its pre-theft status. By performing restoration services, consumer reports are returned to their pre-theft status and other records are cleared of the activity created by the identity thief.
How can I access my IDShield team in an emergency?
Access after-hours consultation for covered identity theft emergencies. Call (866)-696-0927 to speak to a representative 24 hours a day, 7 days a week. You can also log in to the IDShield mobile app and select Call Emergency Line to make your call.
What is IDShield's cancellation policy?
IDShield is a monthly subscription service, and members have the right to cancel at any time. Per company policy, all cancellation requests must be provided in writing. The easiest way to do so is by emailing support@legalshieldcorp.com with your name, membership number, phone number, and your request to cancel the membership. If you would like to speak to someone about options to maintain your membership, please call as soon as possible at (844)-714-8494 between 7-7 CST Monday-Friday, and a member of the team would be happy to help.
IDShield Reviews: Do you utilize them?
Absolutely. We love hearing from our valued members and appreciate all feedback. We showcase our member’s reviews on our websites, social platforms, and various marketing materials.
Download the IDShield App
Access all of your account tools from the IDShield portal and download the IDShield app when you need to update your monitored info or check your alerts on the go.
Written by the company
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IDShield is an identity theft protection service available regardless of your choice to protect yourself, your family, or the number of credit bureaus that monitor your account. You’ll get best-in-class service that provides continuous credit monitoring, includes full-service restoration of your identity if you are compromised as a member, and educates you about identity theft.
1 Pre-paid Way, 74820, Ada, United States
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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They got to the bottom of my question right away and told me what to do.

Reply from IDShield
Helped guide us to better protect ourselves - thank you for your time and assistance.

Reply from IDShield
Not sure monitored regularly. Sometimes you get a report sometimes not. Notification is not in real time
Customer service experience was pleasant, informative. Would appear that any action on a breach is only taken if ID theft has taken place but preventative measures have to be done solo

Reply from IDShield

Reply from IDShield
An important alert. Called customer service and she explained they were monitoring situation and I did not have to be concerned at that time.
Thank you!

Reply from IDShield
Great in finding what was on the dark web, waiting to see if information was removed.

Reply from IDShield
They did not solve more issues. Also, I was accused of not paying my payment in September for ID shield, then they found the proof. Next, I was accused of not paying Legal Shield in January 2024. I have proof that I will send a copy once I receive the letter in the mail about not paying. I am so disappointed in this agency

Reply from IDShield
They listen and handed me off to someone with access to solve my inquiry.

Reply from IDShield
I was in extremis situation and was given professional help to rectify my situation.

Reply from IDShield
id shield has always been there to help watch over my important stuff and have been helpful when i need them, thank you.

Reply from IDShield
You contacted me after I called my credit card company to say there were some fraudulent charges on my account. I thought at first it was the protection on my checking account, and then I saw that IDShield is part of Legal Shield, so I understood why you were calling. Your service was very helpful.

Reply from IDShield
The customer service representative was able to answer my question without delay, giving me confidence that my identity is safe with you

Reply from IDShield
After receiving a notice from a few other services that are monitoring my credit from other info breaches, IDShield was the 1st to contact me on a new threat from info found on the Dark Web & walked me through the simple steps to protect myself. The other agencies monitoring were both slower to advise & I couldn't talk to a person about my concerns.

Reply from IDShield
I can never find my password to use it because I hardly ever hear from you so I don't even know what you are doing! And it's really hard to log in if you come up with it.

Reply from IDShield
I gave 5 stars because IDShield always on it about my account, I received alert that to log into my account.And I did find out if I did nothing could have been in some serious trouble, Call IDShield spoke with the investigator sweet heaven she took care of everything,That is why I STAY a Member

Reply from IDShield
date of birth protection monitor on your date of birth SSN monitoring identity

Reply from IDShield
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