iDropped It Ltd Reviews 44

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Yet again, superb service today as this company came to my aid when my MacBook needed a new battery! I know I can get fast help for both my iPhone and my laptop! Being unable to travel far these days,... See more

Rated 5 out of 5 stars

Amazing service and the quality of the repair is perfect. I had my son’s iPad screen replaced as it had cracked. It was back to me within a few hours which was amazing as my son has autism and was str... See more

Rated 5 out of 5 stars

Very quick, reasonably priced efficient and polite service. I cracked my I phone screen when on holiday. The technician came to my home the day after my return, repaired it whilst parked on my drive... See more

Rated 5 out of 5 stars

Swift replies to messages and the team quickly made an appointment to work around my work day - really convenient. Excellent service, a top quality screens bar is as good as new at a really reasonable... See more

Company details

  1. Phone Repair Service

Written by the company

We offer professional mobile phone, tablet, laptop and smart device repairs at affordable prices. We come to you at home or work at a time convenient to you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

44 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Yet again, superb service!

Yet again, superb service today as this company came to my aid when my MacBook needed a new battery! I know I can get fast help for both my iPhone and my laptop! Being unable to travel far these days, I am very reliant on the internet.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Iphone repair

I took my son`s phone to iDropped It shop in New road this morning. The technician fixed the phone charging issue in just 2 minutes! Super friendly, professional and to my surprise he didn`t charge me for the fix. It is rare to find such honest and kind service these days. Highly recommended for anyone looking for fast, trustworthy help with their phone. I will definitely return if I ever need repairs again. Thank you

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, friendly, professional and efficient. Did a great job of refurbishing my iPhone screen. Looks like new. Highly recommend.

14 June 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service, highly recommend

Amazing service and the quality of the repair is perfect. I had my son’s iPad screen replaced as it had cracked. It was back to me within a few hours which was amazing as my son has autism and was stressed about handing it over and being without it. He is incredibly happy that he now has a perfectly working iPad again. Highly recommend and well worth paying this price to have it repaired properly as I had previously used a different place costing half the price, as they say, you get what you pay for.

5 September 2023
Unprompted review
Rated 5 out of 5 stars

Efficient and convenient

Brilliant screen repair on an iPhone 11. Reasonably priced and completed quickly in their van outside the house.
Friendly and efficient. Would highly recommend.

11 December 2022
Unprompted review
Rated 5 out of 5 stars

Same day appointment

Same day appointment, quick repair to replace my iphone battery - important as I'm in and out of hospital atm. Third time I've used this firm and always pleased by the service!

11 November 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent! From start to finish communication and service was excellent. The engineer who came to fix my daughters phone was very polite and helpful. He took the phone in his van and with in 20 minutes it was fixed. I will highly recommend to friends and family.

29 June 2021
Unprompted review
Rated 5 out of 5 stars

Great service

iPad was dropped and screen had smashed . It was beyond use . Phoned I dropped it arranged for repair. Great service received and reasonable cost.

6 April 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service, very happy!

I needed the charging port on my Huawei P20 pro replacing due to a charging issue. I contacted iDropped and the quote they gave me was good value. The call out was smooth and easy, even with the current lockdown. Repairs happen in the van, which is ideal with social distancing at the moment.

Unfortunatly, the back of my phone was cracked during the repair. These things happen to the best of us, but the repair man was so apologetic, and a new back for my phone was ordered and fitted at no extra charge, just a few days later. He even took the time to carefully remove a sticker I had on the back and transfer it nicely.

I was super happy with the service and would definetly call them for any problems I can't repair myself! They'll be my go to from now on!

28 January 2021
Unprompted review
Rated 5 out of 5 stars

iPhone screen repair.

From beginning to end, a superb company to deal with. Efficient, fast and communicative.
Engineer called at the appointed time and effected the repair brilliantly.
Hight recommended.

9 June 2020
Unprompted review
Rated 5 out of 5 stars

AMAZING!!

AMAZING Customer service from booking the phone in to getting the repair done by Alan 😁 Very Friendly Guy & Very Helpful.
Phoned at 9 30 & the phone was fixed by 11.30. My Son is Very Pleased. Thankyou so Much. Will defo use your company again.

30 March 2020
Unprompted review
Rated 5 out of 5 stars

IDropped it deserve to do well.

Dropped a fork on my iPad pro screen and cracked it. Apple quoted me £595 for a new screen. I asked on my Facebook page for recommendations and iDropped It was recommended by a few of my trusted friends. I rang them for a price. The phone was answered after 2 rings by a real human being!!! and they gave me a price of £245 which was less than half of the Apple quote. They needed a £120 deposit to order the screen which I paid. They then rang to say there would be a slight delay in ordering the screen so were offering to give me my deposit back if I wanted it. I was happy for them to keep the deposit and it was not long before they emailed me to say the screen was in and offered me an appointment for the next day. Even though they expected the work to take 1 hour it actually took Alan Lee over 2 hours to do a perfect job and there was no extra charge. He kept me informed throughout and was totally professional. I can’t recommend the company and Alan Lee highly enough. Recommended them to my nephew and they also repaired his phone with minimal charge so another happy customer.

13 January 2020
Unprompted review

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