I ordered during the post-Christmas busy period and I’m guessing, with a smallish team, it took longer than normal to arrive. However, I was massively happy when it arrived and the quality is abso... See more
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Company details
Written by the company
Deskpads with Personality. Make your setup pop using our huge library of exclusive designs. Join the 50,000+ strong gamers who have switched to our gaming mousepads combining sleek performance with vibrant aesthetics. UK based - supplying to the world.
Contact info
Unit 12 Brocks Business Park, Hodgson Way, SS118YN, Wickford, United Kingdom
- info@idgaming.co.uk
- idgaming.co.uk
Replied to 58% of negative reviews
Typically replies within 24 hours
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I brought the mat as a gift
I brought the mat as a gift, I think it looks lovely and it was a nice touch to be in a bag, wasnt expecting it. Had some really nice designs online - was hard to choose from.
The best mousepad company i know
The mousepad is very good and clean.When playing a game it feels smooth and the fabric is just perfect.I would definitely recommend buying mousepads in this website.WWW!!!
No response after failed delivery – feeling scammed
I ordered a mousepad from ID Gaming (Order #107664) on August 28th, costing €88.95.
The package was shipped with Asendia/DHL and received a tracking number:
Asendia Tracking:
LS942947090CH
DHL Tracking:
LS942947090CH
On September 5th, DHL marked the shipment as “not AGB-compliant” and returned it. According to DHL, this could mean the package was incorrectly prepared, oversized, insufficiently franked, or had wrong details. In other words: an error on the sender’s side.
Since September 5th (11 days ago), I have sent two emails to ID Gaming explaining the issue. I have received no reply at all.
At this point, I don’t know if they are ignoring my messages or if I’ve been scammed, but I am left without the product or a refund.
If ID Gaming sees this: please take responsibility for your shipping error, respond to customer emails, and resolve this situation. Until then, I cannot recommend ordering from this shop.

Reply from iD Gaming
A product worth the price
The quality is better than expected. The design is actually better in person and I don't regret buying it. Shipping was also fast. Thx!
Great product and would definitely…
Great product and would definitely recommend and buy again.Easily
Wrong pad and no help from them.
They send me the wrong pad (and a dirty one too) and after trying to get into contact multiple times, they simply stopped responding to me.
I hope they like my money because I will never buy from them again.

Reply from iD Gaming
Perfection
Great Quality Definitely Recommend
Great mouse pad. Was a custom design and it turned out great.
Delivery was quicker than I expected and it arrived in a nice little bag.
Would highly recommend and will definitely use them again for mouse pads.
The print quality is good
Only place I could find that offered…
Only place I could find that offered XXL deskpads in a design that wasn’t plain black, quality is good and design is printed in high quality.
The price is higher than competition but ultimately I’m happy with the purchase.
Delivered on time and in good quality
Delivered on time and in good quality, speedy customer service to redirect my order to a new address.
Great quality custom print mouse mat
I have 3 words for ID Gaming
I have 3 words for ID Gaming, I LOVE IT!
It came quick but more importantly, I just cannot believe how beautiful it came out! I absolutely love my Mousepad
Arrived pretty quick
Arrived pretty quick, wrapped very nicely in its own bag and ribbon.the right size the graphic is lovely.
Phenomenal Quality & Quick Ship!
Quick ship, insanely good quality, I bought 3 and couldn’t be happier.
I got an ad for it on Instagram and was extremely skeptical, but ended up buying them anyway and I’m so glad I did.
I’ll eventually buy more for their landscape mousepads!
Good quality and fast delivery
Good quality and fast delivery. Well spent money.
If I could give 0 stars I would
If I could give 0 stars I would.
The colour of the Mat I received was nothing like on the website, I sent 3 emails reaching out ID gaming, after a week they replied. I provided pictures and 5 days later still no reply.
Customer service is non existent with this company. Do not waste your time and money.

Reply from iD Gaming

Reply from iD Gaming
Very nice!
I saw something on Reddit that said it wouldn't ever arrive to the US after I ordered, so I was very pleasantly surprised to see it arrive within a week or so! It's a great desk/mouse pad, I'm very satisfied with the feel and the design is beautiful.
Please Avoid - No communication. Slow/Nonexistant shipping
I placed an order for a mousepad and keycap bundle advertised as being delivered within 3–4 working days. Four days later, I received an email saying the mousepad had just started being made. After a week with no updates, I reached out to customer service but received no reply. Another week later, I followed up again and still heard nothing back. Eventually, I was issued a refund without explanation, only to learn it was because the keycaps were actually out of stock, despite showing as available at the time of purchase.
Something doesn’t add up with this company. I’ve noticed they reply to half of their reviews claiming orders were “lost in transit.” It’s strange that this seems to happen so frequently with them, yet not with other companies...
Edit: Upon reading more reviews, I feel like thanking my lucky stars for my impromptu refund. Seems like a lot of people were in the same boat as me but they never end up getting the product or their money back. I cannot stress enough - please do not buy anything from this company.

Reply from iD Gaming
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