Just a few things ..... I don't like the "density" charge. I do understand that your wigs are human hair, but why not make them substantial enough that that additional cost is not needed. I have been... See more
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Company details
Written by the company
We are IDefinewig, a customer-focused brand dedicated to delivering high-quality, affordable human hair wigs worldwide. We specialize in 100% unprocessed virgin human hair products designed to provide a natural look, realistic hairline, and long-lasting durability. As a direct-to-consumer company, we operate our own factories and supply chain, allowing us to offer premium wigs at competitive prices without compromising quality. Our products are versatile—customers can style, dye, or customize them freely to match their personal preferences and occasions. We are committed to authenticity and transparency: all product images and reviews reflect real customer experiences. With a strong focus on service, we provide hassle-free returns, responsive support, and reliable global shipping. At IDefinewig, our mission is simple: to empower every customer with beautiful, natural-looking wigs that enhance confidence while delivering exceptional value and a seamless shopping experience.
Contact info
United States
- +1-717-883-5951
- cs@idefinewig.com
- idefinewig.com
Hasn’t replied to negative reviews
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Beautiful Wig
I like the selection of hair that you have. The checking out at the end is a little different. I was a little confused about the cost . it says one price but charges you a different price . The hair was $109 but because I want different length of 16” it is now +$90.00. So if I wanted the model still it not the price shown. It is really weird of it is done..
Steps for placing order were clear &…
Steps for placing order were clear & easy to follow. Thank you email was appreciated as when ordering online there is no person to person contact.
The video pulled me in!
I was looking for a blonde wig, the one I saw on your site was calling my name! It was just the right color, not too curly, and the perfect length. I've never bought from your company before yet, from the reviews I've read, and the other wigs I have my eyes on, I'm expecting to buy more wigs in the future!
Everything was fine except when I did…
Everything was fine except when I did find the wig I was looking for which is what I just purchased. There wasn’t a full view like the others the back the front side. I ordered it anyway and I’m just hoping that it look as good as the front view.
Easy to use app
Easy to use app. That there were more blessings blended color options
The site's responsiveness
The site's responsiveness. Wigs I've bought are well worth every penny!
Too many pop-ups.
Shipping took a long time the wig is…
Shipping took a long time the wig is perfect
I had so many wigs to choose from
I had so many wigs to choose from. It took me a couple of days to make a decision.
Ordered first wig
I just ordered my first wig. The ordering process was easy. Description of wig style seems to be accurate...when I receive it, will provide at that time.
Wig disappointment
The wig is supposed to be 180 density but it looks like i had cancer and hair is growing back. Sooo thin. Sooo disappointed. I m too embarrassed to put a pic of me with it on. Shameful. Never again.
The selection of all your products
The selection of all your products. The check out process and the available assistance when needed. I look forward to this product. All the others have been fun, comfortable and soft.
Falsified advertising
This company is falsifying advertisements, I have tried ordering several wigs and have yet to receive what they advertise, once you get your purchase even if they sent the wrong wig you will have to pay to send back. I would not take a chance using this company and the wigs are not cheap.
The wig is awful and it took for ever…
The wig is awful and it took for ever to come and over priced and not at all like the picture will never ever order from.thim again!!! BEWARE!!!!🤬🤬🤬
Not curly
I received and product and wanted to return it, so they gave me a few choices which I agreed to which one I felt fair.
Love your human wigs …
Idefinewigs
Idefinewigs, I love your wigs and get plenty of compliments on them!
I just the shipping was a little faster.
Wig took a minute to get in but it was…
Wig took a minute to get in but it was worth the wait! Love it
New Wig to Try
Well, I've been bald now almost 10 years and I HAVE not been able to find a wig that I like in my price range that fit my head. When I was wearing wigs in the past, they were always too big and then the styles were horrible. So I started looking again and see that you all offer small size wigs. I am hoping it works and does not poof out in the back giving me that alien head look. We shall see
Misleading photos the colour and …
Misleading photos the colour and density of the wig and overall look of the wig i received did not match the product photos.
Poor quality lace. Worst I’ve ever seen. And don’t get me started with Customer service. I’ve been on communication with them for days describing how disappointed I was with their products. All they told me was take it to a stylist to make it for me. They should definitely include that at the description so you can have extra money for the stylist. The wig was definitely not wear and go as stated.
Horrible experience. Never buying from them again.
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