Design is great, BUT quality is nowhere close to the ‘Premium quality’ they promise. My cover was used less than 6 months and no wear and tear on the outside, but the shell just spontaneously bro... See more
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Fancy iphone cases! I love that their cases are magnetic. It’s perfect with their magnetic grip and magnetic card holder. Very convenient! I lived overseas and shipping to our APO address was only wit... See more
Company replied
This is an amazing computer sleeve. My 15” HP laptop - with ten key side - fits perfectly. The cushion enables me to put this into a larger bag with no fear of scratching or dents. The beige is mo... See more
Company replied
The photo were deceiving in the wallet case showing the colored magnet cover case but it was black and in small print says that . The cover case doesn’t cover the whole phone I don’t think it protec... See more
Company replied
Company details
Information provided by various external sources
Shop trendy phone cases & exclusive wallet cases at iDeal Of Sweden. Unique Swedish design inspired by the latest fashion trends. Quality, design, function.
Contact info
United States
- idealofsweden.us
3.6
Average
450 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Customer Service???
Customer Service???
I purchased a cell phone case for Galaxy S10 but received a case for a S10+, wrong size. Despite several tries to contact customer service -still waiting!
Return policy requires me to return the initial wrong size case, at my cost. Then I had to reorder a new case (what are the odds the 2d case would still be wrong?) but I liked the case style and ordered it. Viola! A correct size case came on the second try. But I have had no contact yet 2 weeks later about a refund for the 1st case, wrong size remember. I tried all aspects of contact with return policy mechanisms to no avail. I will now submit a dispute to my credit card. IDEAL OF SWEDEN, up your game; very disappointing.
8 April 2021
Reply from IDEAL OF SWEDEN
Dear I.J,
We are sad to hear you have experienced issues with your order.
When checking the order can I see you ordered the case for a Galaxy S10+ and not the regular S10.
Mistakes can happen so you are of course welcome to return the faulty case.
If you have not received the assistance you require yet, you are more than welcome to contact our Trustpilot support at reviews@idealofsweden.com.
Best regards,
IDEAL OF SWEDEN
So happy with my new phone case
So happy with my new phone case!
It’s beautiful and functional!!
Tack så mycket! Petra
8 April 2021
Great Selection
Great Selection, Secure purchasing options, User friendly and intuitive Interface, Quick delivery and the product delivered is actually what I selected on the website, which is nice.
2 April 2021
Reply from IDEAL OF SWEDEN
Hi there,
Thank you for your 5-star rating! It means so much for us to hear that you are happy with your experience with us.
Have a wonderful day,
IDEAL OF SWEDEN
I received my order quickly and it was…
I received my order quickly and it was just as I expected.
2 April 2021
Reply from IDEAL OF SWEDEN
Hello Kathleen,
We are so happy to hear this! Thank you for your kind and positive review. It means so much for us to hear that you are happy with your purchase.
We wish you a great day,
IDEAL OF SWEDEN
Reply from IDEAL OF SWEDEN
Hello Carmen,
We are so happy for the lovely review you have given us! Great to hear you feel satisfied with your purchase :)
Wish you a nice day!
/IDEAL OF SWEDEN
Reply from IDEAL OF SWEDEN
Hello Susan,
Thank you very much for your kind review. We are always happy to help!
Your satisfaction is of great importance to us 😄
Best regards,
IDEAL OF SWEDEN
Your covers are so colorful and…
Your covers are so colorful and imaginative. They fit my phone perfectly. Would purchase again. Happy to get exactly what I ordered.
1 April 2021
Reply from IDEAL OF SWEDEN
Hi James,
We are so happy for the lovely review you have given us! Great to hear you feel satisfied with your purchase :)
Wish you a nice day!
/IDEAL OF SWEDEN
Easy ordering process
Easy ordering process, fast shipping and overall pleasant experience
1 April 2021
Reply from IDEAL OF SWEDEN
Hello Liana,
Thank you so much for taking the time to write a nice review for us! It makes us happy to hear that you feel satisfied with your shopping experience.
We wish you a great day!
/IDEAL OF SWEDEN
Good product
1 April 2021
Reply from IDEAL OF SWEDEN
Hi Elizabeth,
Thank you for your review! It truly makes us happy to hear that you are enjoying your new product from us.
Have a wonderful day,
IDEAL OF SWEDEN
I'm a huge fan of this brand
I'm a huge fan of this brand. I have a lot of cases. Just a week ago an unfortunate thing happend, one of my new bought cases was damaged after 2 days of wearing it. I contacted IDEAL OF SWEDEN and they helped me get a brand new one! Their service is a 10/10!
30 March 2021
Unprompted review
Reply from IDEAL OF SWEDEN
Hello Britt,
How great to hear that you're satisfied with our customer service team! We're so happy to have you as a customer ❤
We wish you a nice day!
/IDEAL OF SWEDEN
Quick and easy transaction.
26 March 2021
Reply from IDEAL OF SWEDEN
Hi Constance,
Thank you so much for your five-star review!
Have a great day!
/IDEAL OF SWEDEN
The case is beautiful & I love it
The case is beautiful & I love it. Although I ordered the wrong size on my first order (my fault). Trying to return it was so frustrating I just kept it & ordered one that fit my phone.
25 March 2021
Reply from IDEAL OF SWEDEN
Hello Debi,
Thank you for your review and feedback!
If there is anything we help you with regarding the return, you are welcome to contact us here: reviews@idealofsweden.com
Best regards,
IDEAL OF SWEDEN
Best phone case I ever bought!!!
Best phone case I ever bought!!!
Delivery was very fast as well. Totally recommend the products!!
25 March 2021
Reply from IDEAL OF SWEDEN
Hello Eleni,
We are so happy to hear this! Thank you for your kind and positive review. It means so much for us to hear that you are happy with your purchase.
We wish you a great day,
IDEAL OF SWEDEN
It’s been a month and I haven’t…
It’s been a month and I haven’t received anything. When I go to track my order it states I have an invalid tracking number. What a waste of time!!!
25 March 2021
Reply from IDEAL OF SWEDEN
Dear Maria,
I am sorry to hear that your package has not arrived yet! We will of course help you further and investigate its whereabouts.
Please send us an email at reviews@idealofsweden.com and include your order number.
Sincerest regards,
IDEAL OF SWEDEN
Absolutely love the design of the new…
Absolutely love the design of the new phone case I ordered recently!
Beautiful!
25 March 2021
Reply from IDEAL OF SWEDEN
Hello Dawn,
Thanks a lot for the five-star review! It means a lot to hear you are satisfied with your order.
Wishing you a great day!
/IDEAL OF SWEDEN
Very poor customer service to no customer service
No customer service. No phone number that gets answered. No supplier in USA to talk to. And I wanted to buy the other wallet, the magnetic latch on this thin tan or light brown colored wallet, opens too easily.
I asked where do I send it and get the old style wallet without the soft button slots in the hinge of the wallet. No reply, no text and no call.
25 March 2021
Reply from IDEAL OF SWEDEN
Hello Mike,
We are sorry to hear you do not feel satisfied with your experience.
We do not have support through phone but you can contact us here:
https://idealofsweden.zendesk.com/hc/en-us/articles/360000768325-Contact-us#
You reach us through both our live chat and email.
Best Regards,
IDEAL OF SWEDEN
A pretty winner!
Such a pretty phone cover! I get lots of compliments on it, and the colors are so peaceful!
25 March 2021
Reply from IDEAL OF SWEDEN
Hello!
We are so happy to hear that you are satisfied with your purchase! It means a lot to hear that you appreciate our products and designs.
We wish you a nice day!
/IDEAL OF SWEDEN
Reply from IDEAL OF SWEDEN
Hello Jamala,
Thank you for your 5-star rating! It means so much for us to hear that you have had a great experience with us.
Have a wonderful day,
IDEAL OF SWEDEN
The case was even more beautiful in…
The case was even more beautiful in person, great price and quick shipping. I will absolutely buy from them again. Do it, you won’t regret it.
25 March 2021
Reply from IDEAL OF SWEDEN
Hello Natalie,
Thank you so much for taking the time and giving us this kind review, it makes us really happy.
Wish you a nice day!
/IDEAL OF SWEDEN
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