Design is great, BUT quality is nowhere close to the ‘Premium quality’ they promise. My cover was used less than 6 months and no wear and tear on the outside, but the shell just spontaneously bro... See more
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Fancy iphone cases! I love that their cases are magnetic. It’s perfect with their magnetic grip and magnetic card holder. Very convenient! I lived overseas and shipping to our APO address was only wit... See more
Company replied
This is an amazing computer sleeve. My 15” HP laptop - with ten key side - fits perfectly. The cushion enables me to put this into a larger bag with no fear of scratching or dents. The beige is mo... See more
Company replied
The photo were deceiving in the wallet case showing the colored magnet cover case but it was black and in small print says that . The cover case doesn’t cover the whole phone I don’t think it protec... See more
Company replied
Company details
Information provided by various external sources
Shop trendy phone cases & exclusive wallet cases at iDeal Of Sweden. Unique Swedish design inspired by the latest fashion trends. Quality, design, function.
Contact info
United States
- idealofsweden.us
3.6
Average
450 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Love love and only love❤️
Love love and only love! Quality is bomb! Have used them for the past 2 years never switched to any other.
21 May 2021
Reply from IDEAL OF SWEDEN
Hello Faya,
Thank you for your positive review! We are so happy to hear that you love your new product from us.
Have a great day,
IDEAL OF SWEDEN
Ideal of Sweden is very elegant and…
Ideal of Sweden is very elegant and sophisticated. The items suits my personality.
21 May 2021
Reply from IDEAL OF SWEDEN
Hello Eva,
Thank you so much for taking the time and giving us this kind review, it makes us really happy.
Wish you a nice day!
/IDEAL OF SWEDEN
Great quality
Great quality, price, and fast shipping. Would definitely order from Ideal of Sweden again. Awesome selection of cell phone cases.
21 May 2021
Reply from IDEAL OF SWEDEN
Hello Clare,
That is truly wonderful to hear! It means so much for us to hear that you have had a great experience and enjoy your products from us. ⭐
Have a wonderful day,
IDEAL OF SWEDEN
Reply from IDEAL OF SWEDEN
Hello Jeff,
Thank you so much for taking the time and giving us this kind review, it makes us really happy.
Wish you a nice day!
/IDEAL OF SWEDEN
Nice cases but not protective
The photo were deceiving in the wallet case showing the colored magnet cover case but it was black and in small print says that .
The cover case doesn’t cover the whole phone I don’t think it protect it well because it’s not all around it especially from the top but it looks nice and nice options
20 May 2021
Reply from IDEAL OF SWEDEN
Hello Rasha,
I am sorry to hear that you do not feel fully satisfied!
If there is anything we can help you with, you are welcome to contact us here: reviews@idealofsweden.com
Best regards,
IDEAL OF SWEDEN
Phone cover is very pretty
Phone cover is very pretty, feminine and fits well but I use wireless chargers and have to remove the cover before I can charge. Kind of a pain.
20 May 2021
Reply from IDEAL OF SWEDEN
Hello Margaret,
We are sad to hear you do not feel fully satisfied with your purchase!
We cannot guarantee our cases are compatible with other brands’ wireless chargers, which is also stated in our FAQ. The reason for this is that our cases contain metal, to be able to be magnetic, and the metal can disturb the wireless signal.
This means that the phone needs to be placed very precisely on the charger, otherwise it will not work. We can therefore only guarantee the wireless charging to work with our own QI chargers, and not with others, unfortunately. We hope you understand!
If you have any further questions regarding this, you are welcome to contact our customer service.
Best regards,
IDEAL OF SWEDEN
I purchased the wrong size iPhone case
I purchased the wrong size iPhone case. Upon ordering the case, I immediately attempted to cancel or replace the order with the correct size case. I couldn’t reach the company either by phone because they don’t have one on the website, or by email. You can chat on the website, but that’s a teleprompter, which wasn’t helpful at all. When I received the case, I wasn’t impressed with the quality of it. It looks cheap, and was overpriced.
20 May 2021
Reply from IDEAL OF SWEDEN
Hello Loretta,
We are sorry to hear this!
We know you need your products fast! As soon as you have placed the order, we’re on it! Unfortunately, this means we will be unable to make any cancellations as it is already being processed at the warehouse (usually within seconds).
If you have trouble talking to our ChatBot Ada, you can always ask to talk to a human and she will forward you to one of our agents.
It is, of course, possible to send your order back to us if you would like. More information about the return process can be found here: https://idealofsweden.zendesk.com/hc/en-us/articles/360000753685
Sincerest regards,
IDEAL OF SWEDEN
Reply from IDEAL OF SWEDEN
Hello Philip,
Thanks a lot for the five-star review! It means a lot to hear you are satisfied with your order.
Wishing you a great day!
/IDEAL OF SWEDEN
Excellent quality, excellent price, excellent purchase.
The case I bought was exactly as advertised, and for an excellent price. It’s sleek, minimalist, the magnet is strong, and it has plenty of card space. Though, I wouldn’t recommend putting bulky cards in, it can get a bit thick. But, if that’s the case, I just use the case they have and only bring my wallet when necessary. To each their own, would recommend though!!
20 May 2021
Reply from IDEAL OF SWEDEN
Hello Jason,
Thank you so much for your kind words! We are very happy to hear that you had such a good shopping experience at our site.
I will forward your feedback as well :)
Wishing you a lovely day!
/IDEAL OF SWEDEN
Not what I expected for $40.00
20 May 2021
Reply from IDEAL OF SWEDEN
Hello Tamara,
I am sorry to hear that you do not feel fully satisfied!
If there is anything we can do for you, you are welcome to contact us here: reviews@idealofsweden.com
Best regards,
IDEAL OF SWEDEN
Not best hardware quality
Purchased Fashion Case iPhone 12 Crystal Green Sky and Magnetic Ring Mount Crystal Green Sky. I’m not one to switch phone cases often so I decided to splurge on one I really liked that I would use long term. Straight out of the box they were really cute. Unfortunately, after just a month the hardware has become loose and the gold has begun to fade. Bummer.
16 May 2021
Reply from IDEAL OF SWEDEN
Hello Adriana,
We are so sad to hear you do not feel satisfied with the quality of the product you have ordered.
To be able to help you further, please contact us at reviews@idealofsweden.com. Please make sure to include your order number and a picture of the damage, in your email.
Best regards,
IDEAL OF SWEDEN
They were very helpful
14 May 2021
Reply from IDEAL OF SWEDEN
Hello Julie,
Thank you very much for your kind review. We are always happy to help!
Your satisfaction is of great importance to us 😄
Best regards,
IDEAL OF SWEDEN
disappointed on the quality
I was disappointed on the quality on the phone cases, especially for the high price points. The case was plastic and flimsy and not high-quality as the prices reflect. Disappointed as I had high hopes for this and search for a Luxury quality case.
13 May 2021
Reply from IDEAL OF SWEDEN
Hello Angie,
We are so sad to hear that the product did not meet your expectation!
If there is anything we can do for you, you are always welcome to contact us.
Sincerest regards,
IDEAL OF SWEDEN
big fan
Get compliments on the case all the time and it has protected my phone when I’ve dropped it.
13 May 2021
Reply from IDEAL OF SWEDEN
Hello Simon,
Thank you so much for taking the time and giving us this kind review, it makes us really happy.
Wish you a nice day!
/IDEAL OF SWEDEN
Sent the wrong iPhone wallet & haven't… needed 7 plus
Sent the wrong iPhone wallet & haven't received any answer to making things right!
9 May 2021
Reply from IDEAL OF SWEDEN
Dear Susan,
We are so sorry to hear that you have received the wrong item!
I can see that we have replied to your email, so please check your spam folder.
If you cannot find it, please email us at reviews@idealofsweden.com and we will assist you further. In your email, make sure to include your order number and a picture of the faulty item.
Best Regards,
IDEAL OF SWEDEN
I love my wireless charger
I love my wireless charger. Ordering was easy and delivery was quick.
6 May 2021
Reply from IDEAL OF SWEDEN
Hello Sharon,
Thank you for your positive review! We are glad to hear that you have had a great shopping experience with us.
Have a nice day,
IDEAL OF SWEDEN
Great product and fast shipping
Great product and fast shipping. I would recommend this to others
6 May 2021
Reply from IDEAL OF SWEDEN
Hello Lino,
That is wonderful to hear! Thank you for your positive review regarding our products and delivery time.
Have a nice day,
IDEAL OF SWEDEN
I Purchase 8 plus cover 2 weeks ago and…
I Purchase 8 plus cover 2 weeks ago already broken
6 May 2021
Reply from IDEAL OF SWEDEN
Hello Hector,
We are truly sorry to hear that your product is damaged and that it didn’t meet our high quality standards.
To take a further look at this, please contact our Trustpilot support at reviews@idealofsweden.com. Please make sure to include your order number and a picture of the damage in your email.
Best regards,
IDEAL OF SWEDEN
Reply from IDEAL OF SWEDEN
Hello Era,
Thanks for the five star review! We are so happy to hear that you enjoy our products and that you like the design.
Wish you a great day!
/IDEAL OF SWEDEN
The return policy is archaic you do not…
The return policy is archaic you do not charge 20% restocking fee
6 May 2021
Reply from IDEAL OF SWEDEN
Dear Jim,
I'm actually not quite sure what you are referring to.
We do not take any return fees unless we have received a damaged product or packaging.
If there is anything we can do for you, you are more than welcome to contact me or my team members from our Trustpilot Customer Service Team by sending us an email at reviews@idealofsweden.com
Best wishes,
IDEAL OF SWEDEN
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