IDEAL OF SWEDEN Reviews 

I have ordered products on the 1.12.2019 and still haven't gotten my products nor help as to when and if my products will be sent out. I have written 5 e-mails all addressed to this matter and have only received automated e-mail replies promising me my products will be sent out and some that it has been sent out already, but the tracking data says otherwise. I understand that delivery can take a while especially for newer companies and during busy times (Christmas, Black Friday,..) BUT! I am highly disappointed by the lack of customer service and the bad handling of these cases. On all platforms (facebook, trust pilot, etc.) people complain about missing products and the poor responses by this company.

I am still waiting for my products and have not gotten any usable answers!

I really like the products and therefore I am very disappointed that this bad customer service and inability to deliver products on time is ruining the experience for most customers such as me.

I bought a cover from the website a little over a year ago. The cover started to chip after a few months. I didn't think twice about it before the cover almost split in two... I wrote in about it, and because I bought it for a year AND 10 DAYS AGO, I was replyed with a standard reply message, about how I couldn't get a new one.
Of course, I know their policies, but I still expected a higher service-level for such a professional company, which has a high price on their "quality" products... which turned out to break VERY quickly.

Placed an order two weeks before christmas, thinking it was enough time for it to arrive. It was not. There were no sign on the website saying it was too late if you wanted to buy christmas presents, which is just too bad. And no phone number to contact either.
Not getting anything from IdealOfSweden again.

I have ordered my phonecover on 27.11., haven’t heard a word from them since, not to mention nobody replied to my email. Now I am just hoping it will arrive one day! Huge disappointment.

Customer service laughed at me, when I complained about a missing product part. They haven’t offered any solutions to situation.

Product is high quality and I intended to buy Christmas presents here. But oh well.

Start refund money for all the orders who is still pending. 14 days ago i orderes a wallet case, stock item. They still haven’t sent it. Doesent reply when i complain through their website. Giving false email adress (Review(snabelA)idealofsweden.com) to people who gives them a bad rating on Trustpilot. I would not put my name or making any commercials for this product through any profile. Lurking people to buy this product, through people with many followers on instagram. Im gonna puke 🤮🤮

Josefine, Petra what about explaining the issue here ? Cos you dont give feedback through your site. Stock item, what Can we expect the delevering time Will be ? 1 Month ? And maybe 6 monts on item which is not a Stock item?? Tell me here please? So every body Can see your answer

*****update****** haha stop copy/paste the same comment to everybody. Try to read what problems customers have

Really good products - but to long delivery time.

super flot , jeg elsker ideal of sweden!!!

Det er et fantastisk sted til at handle god service og hurtigt levering

My items never arrived after I was told it was being re-shipped twice. The tracking link just kept saying my order was stuck somewhere.
Then a month later I was told my order was not in stock so I requested a refund that so far, a week later I never got either.
So yeah, I would not recommend this business at all.

I think the screen protector is a bit small for iPhone 6s..
But the hone case is nice..

If you have a correction to your order 5 min. later no one can help you!

Super bad customer service and guidance.
I try to order 2 covers for 1 price - but the website said 4 times that the order did not go through. I was even in contact with the chat to help and he suggested a different browser. I tried that and different cards.
Nothing worked until the fifth try - then it came through.

What I then experienced the day after was that I got another 4 orders. (The orders that did not go through).

So now I basically got 10 covers and I needed 2.

I contact the support and there is nothing to do and I have to pay the return of the covers, that I do not need. No help, No compensation. Really really bad customer service.

Super bad, that my first experience with you is so bad - that it will also be the last.

I ordered a Ring Mount for my Iphone last sunday (09/06/19) but still have not recieved my confirmation mail on my order, nor the answer from customer support about the status of the order and I have written to them 4 times, without any luck of reply.

I have previously ordered an iphone cover and even recieved an email confirmation the next day and it was delievered within 4-5 days, so I don't understand why I haven't gotten my stuff this time.

Fin hjemmeside, ok betaling, men alt for sløv levering.

The best!Quality 100%!