Purchased a fridge freezer with extended warranty in august 2019, the fridge freezer is no longer working and I am unable to find out who Ideal kit arranged the warranty with. Would appreciate any... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Using this company has been what I can only describe as an absolute shambles. I ordered a tumble dryer off of them through amazon and was told both by text and over the phone that my delivery slot wou... See more
Better price than anywhere else on the internet by far, plus interest free offered. Good communication and choice of delivery dates. Delivered on time, within a two hour window. Helpful delivery staff... See more
I used this company at the end of last year, there price was lower than AO and there website looks good, they sent me a text with a time for delivery I was impressed. sadly they showed up hours late a... See more
Company details
Information provided by various external sources
Home appliance Outlet. Up to 40% off Beko Washing machines, fridge freezers, cookers, dishwashers and other home appliances. Shop and warehouse in Alton, Hampshire.
Contact info
Caker Stream Road 18, GU34, United Kingdom
- idealkit.co.uk
2.2
Poor
26 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Great staff, great products, great price!
After admiring a friends beautiful new american fridge freezer which was purchased from this company, I headed over to their website to order one for myself. Not only was the website very easy to use, I had the option to select my own day for delivery. Within 24 hours, I had a call from the extremely helpful staff who confirmed access to my property and made me aware of the delivery process. The night before delivery, I received a text message with a 2 hour time slot. The drivers arrived within the time frame and unpacked the product for me once it was in my kitchen to allow me to check for damages before signing. Not only that but they also took all the packaging away with them!! Would highly recommend to anyone!
15 December 2017
Unprompted review
I was hesitant reading some reviews but …
I was hesitant reading some reviews but then a lot of people dont leave positive reviews as they have received the advertised service. So just to balance out things - i ordered a BEKO washer on Wednesday night before 1000pm and requested delivery same Friday. Call 9am Thursday morning confirming order and details - follow up emails and texts - machine arrived Friday within a 2 hour time window sent to me by text from driver and promptly arrived, unpacked and put where it was needed. No fuss no drama what more can you ask for? Oh and £30 cheaper than AO - thanks
29 October 2017
Unprompted review
Brilliant service
Brilliant service. They were very the cheapest i could find online for the model i wanted. Friendly and helpful when I phoned to change the order slightly - nothing was too much trouble.
2 man delivery, and they unpacked the fridge freezer and manoeuvred it into its final position , took photos of the item and took away all of the packaging.
I would definitely order from them again.
28 June 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.