Idealcars Nottingham Reviews 

130
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional drivers for being incredibly friendly, polite, and always willing to go above and beyond to ensure a completely pleasant ride. Passengers consistently mention the exceptional customer service, wonderful conversations, and the overall smooth communication received during every booking process. Some people were satisfied with the punctuality, noting that cabs consistently arrive on time for early morning airport transfers and important medical appointments. Travelers also deeply appreciate the clean and comfortable vehicles, alongside the thoughtful, caring assistance provided to passengers requiring extra support throughout their trips.

What people talk about most

Staff

People report positive experiences with staff, highlighting consistently friendly, helpful, and polite... See more

Service

Reviewers express great satisfaction and appreciation regarding the service provided. Consumers consistently... See more

Customer service

Clients share positive opinions on customer service, highlighting consistently friendly staff and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ideal cars are always reliable. Friendly service from booking taxi to the driver's taking me to destination. Good prices for the journey. You actually speak to a real person not automated and great se... See more

Company replied

Rated 5 out of 5 stars

We had a return Taxi from Nottingham to Heathrow airport. Our Driver for both ways was Clifford. Clifford made our journey very easy and enjoyable, He was on time, gave good instructions and me... See more

Rated 5 out of 5 stars

Robert picked me up today hadn’t met him before was a nice man very easy to get along with kind and friendly . Always use idea cars there a brilliant company very friendly when you book a taxi to... See more

Rated 5 out of 5 stars

My boyfriend had a very kind driver who picked my boyfriend up in hucknall to broadmarsh bus station he picked up my boyfriend @ 1.45 this morning thankyou for your lovely customer service


Company details

  1. Taxi Service
  2. Minibus Taxi Service
  3. Transportation Service

Written by the company

Offering a top quality taxi service as well as an on-demand delivery service for businesses and the public. Book via our app www.idealcars.bio.link Hucknall & Nottingham-01159017755 Kirkby & Sutton-01623275005 Selston & Eastwood-01773240020 Email: info@idealcars-nottingham.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

130 reviews

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No recent history of asking for reviews

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4.9

All reviews

(130)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt and careful

Daniel arrived on time. He is a pleasant person, polite and a steady driver.

15 July 2026
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thank you, Anne! 😊

We’re really pleased to hear Daniel provided such a positive experience. Being on time, polite, and providing a smooth, steady journey are all things we aim for, so it’s great to know he delivered exactly that.

We’ll be sure to pass your kind words on to Daniel — thank you for taking the time to leave a review! 🚖✨

Rated 5 out of 5 stars

The taxi driver was on time and very…

The taxi driver was on time and very helpful

15 July 2026
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thank you, Donna! 😊

We’re really pleased to hear your driver arrived on time and was able to provide a helpful service. Reliability and looking after our passengers are at the heart of what we do, so we appreciate you taking the time to leave your feedback.

Thanks for choosing Ideal Cars — we hope to see you again soon! 🚖✨

Rated 5 out of 5 stars

Ideal cars Hucknall

I travelled in Muhammad’s taxi from Ideal cars today. The car was spotless. He was very polite and dropped me off at my house. The booking process is easy and the customer service at Ideal Cars is exceptional.

I can always rely on Ideal cars as I use them regularly and have never failed to arrive on time. Thank you ideal cars.

14 July 2026
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thank you so much for your wonderful review! 🌟

We really appreciate your continued support and it means a lot to hear that you can rely on us time and time again. We’re delighted to hear Muhammad looked after you, and we’ll be sure to pass on your kind words to him — he’ll be pleased to know his clean car and polite service made such a great impression.

Our whole team works hard to make every part of the experience, from booking the journey to arriving safely at your destination, as smooth as possible. Thank you for choosing Ideal Cars and for your continued trust in us! 🚖✨

Rated 5 out of 5 stars

Ideal cars are always reliable,on time…

Ideal cars are always reliable,on time and the booking staff and drivers very friendly and polite

11 July 2026
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thank you, Deborah! 🌟

We really appreciate your kind words and your continued support. It’s fantastic to hear that you find us reliable and that both our booking team and drivers have made such a positive impression.

Providing a friendly, polite, and dependable service is something the whole team takes pride in, so it’s lovely to know it’s being noticed. Thanks for choosing Ideal Cars — we look forward to keeping you moving! 🚖😊

Rated 5 out of 5 stars

Ideal cars are always reliable

Ideal cars are always reliable. Friendly service from booking taxi to the driver's taking me to destination. Good prices for the journey. You actually speak to a real person not automated and great service all round. Taxi driver said my address not my name to avoid confusion.

12 July 2026
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thank you so much, Michelle! 🌟

We really appreciate your detailed feedback. It’s fantastic to hear that you value the personal service we provide, from speaking to our booking team through to the journey itself. We know how important it is for customers to feel looked after, and we’re proud to still offer that friendly, human touch.

We’re also pleased you noticed the little details, like your driver confirming the address rather than just a name — small things that help make sure the right passenger is collected safely.

Thank you for choosing Ideal Cars, and we look forward to providing you with many more reliable journeys in the future! 🚖😊

Rated 5 out of 5 stars

Reliable.

I use Ideal cars after shopping locally. A quick phone call once I'm ready and within 5 minutes a car was there. Can't beat that.

10 July 2026
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thank you, Andy! 🌟

We’re really pleased to hear how convenient you find using Ideal Cars after shopping locally. We know when you’re ready to head home, you don’t want to be left waiting around, so it’s great to hear we’re getting you on your way quickly.

Thanks for choosing us — we really appreciate your support and look forward to seeing you again soon! 🚖😊

Rated 5 out of 5 stars

Great service from David

Great service from David, arrived on time, friendly, skilful driver, can recommend!

12 July 2026
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thank you, Angela! 🌟

We’re delighted to hear David provided such a great service. Arriving on time, being friendly, and delivering a safe, skilful journey are exactly the standards we aim for every day.

We’ll be sure to pass your kind words on to David — he’ll really appreciate the recognition. Thanks for recommending Ideal Cars! 🚖😊

Rated 5 out of 5 stars

Excellent on time very clean car and…

Excellent on time very clean car and lovely driver thank you Mussa

10 July 2026
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thank you, Stephen! 🌟

We’re really pleased to hear you had such a great experience. A clean car, a friendly driver, and arriving on time are all things we take great pride in, so it’s fantastic to know Mussa delivered that for you.

We’ll be sure to pass your kind words on to him — thank you for taking the time to leave a review. We really appreciate your support! 🚖😊

Rated 5 out of 5 stars

Great company and great drivers

Great company and great drivers. They are punctual, friendly and very helpful. Love the app, it makes it so easy to book in advance or asap. Would definitely recommend.

12 July 2026
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thank you so much, April! 🌟

We’re delighted to hear you’ve had such positive experiences with Ideal Cars. It’s fantastic to know our drivers have been punctual, friendly, and helpful, and we’re especially pleased that you’re enjoying the app. We’ve worked hard to make booking as quick and convenient as possible, whether you’re planning ahead or need a car right away.

Thank you for your recommendation and for taking the time to leave such a lovely review. We really appreciate your support and look forward to looking after you on your next journey! 🚖😊

Rated 5 out of 5 stars

Very reliable

Very reliable. Had a very good journey home from BHX today with Darren. Good communication and prompt pick up. Very clean car that smelt lovely!

23 March 2026
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thank you so much, Jayne! 🌟

We're delighted to hear Darren gave you such a great journey home from Birmingham Airport. Reliable service, clear communication, a prompt pickup, and a clean, comfortable car are exactly what we strive for, so it's lovely to know we delivered on all of them.

We'll be sure to pass your kind words on to Darren. Thanks again for your continued support, and we look forward to welcoming you back on your next journey! 🚖✈️

Rated 5 out of 5 stars

Easy to book on the phone

Easy to book on the phone, text confirming booking and then another text advising drivers name and car plus number plate. Liam was very polite and friendly, would definitely recommend and use again. Thank you

22 March 2026
Unprompted review
Rated 5 out of 5 stars

Taxi from Nottingham to Heathrow

We had a return Taxi from Nottingham to Heathrow airport.
Our Driver for both ways was Clifford.
Clifford made our journey very easy and enjoyable, He was on time, gave good instructions and me and my daughter felt very safe and comfortable during our journey.
I would not hesitate to use this company again, and the same Driver.
Thank you Clifford you deserve the highest stars.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Delayed flight time

After a horrendous flight home to Heathrow we were 12 hours later than we should have been. After a phone call to Ideal to let them know the pick up was changed.
Massive thanks to Ideal and our driver Danny for getting us back home after 26 hours of travelling. Have always used this taxi firm for airport runs and every time the service has been the best. Thank you again

22 November 2025
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thank you so much, Elaine — and welcome home after what must have been an incredibly tough journey!

We’re really glad Danny was there to bring you home safely after such a long delay. As our company director, he’s always led by example, and it means a lot that his dedication came through when you needed it most.

We truly appreciate you choosing us for your airport runs time after time. Thank you again for the lovely review, and here’s hoping your next trip is a far smoother one! ✈️🚖✨

Rated 5 out of 5 stars

Really good service

Really good service

17 October 2025
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thank you, Lesley! ⭐ We’re delighted you were happy with our service. Your kind words mean a lot to the team, and we look forward to driving you again soon! 🚖

Rated 5 out of 5 stars

Outstanding

There is a cab there ref no is 31 & he is called.dan just want to say excellent customer service & a special thankyou from me my name is teresa to him hope I get his cab again 1 day

19 October 2025
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thank you so much, Teresa! We’re delighted to hear that Daz gave you such excellent service. We’ll make sure he sees your kind words, and we hope you get to ride with him again soon! 🌟🚗

Rated 5 out of 5 stars

One of the best taxi companies around

One of the best taxi companies around!

The taxi drivers are honest and friendly
They contacting me when a family member had lost their phone in the taxi and send a lovely driver to drop it off to me as I was based in the area. They were conscious that my family member had been drinking so made me aware of this so I could go and check on them. Thankyou so much to both the taxi drivers and the chap who called me.

18 October 2025
Unprompted review
Idealcars Nottingham logo

Reply from Idealcars Nottingham

Thank you so much, Miss Marshall! We’re thrilled to hear our team could help out and get your family member’s phone back safely. We always aim to go the extra mile, and it’s lovely to know it made a difference. We’ll be sure to pass your kind words on to everyone involved! 🚗✨

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