560 3rd Avenue is the closest garage to the tunnel. Fast in, fast out, courteous and efficient.
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See what reviewers are saying
Friendly team in garage; took car fast, verified reservation on phone confirmed pickup time. Claim check texted to phone. Upon return car available in a few minutes. Have used this location before,... See more
While I have been parking w Icon for many years, I have never had a bad experience w anyone until now. The attendant who took my car (2024 Genesis GV70) said he was charging $17 extra bc it was oversi... See more
Never been to NY. Booked online. GPS to the facility. Folks were pleasant and helpful. GOS myself the hell outta NYC. Me and 2 kids b/w Christmas and New Year’s Eve. Couldn’t have been an easier and a... See more
Company details
Written by the company
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
Contact info
560 3rd Avenue, 10016, New York, NY, United States
- (212) 599-9807
You should know
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560 3rd Avenue is the closest garage to…
560 3rd Avenue is the closest garage to the tunnel. Fast in, fast out, courteous and efficient.
Prompt reliable care of our car!
Prompt reliable care of our car!
Thank you,
The doctors,
Red Altima
No waiting!!
Surprise Charges
Booked using the App and when I went charged additional 18 dollars. It was never memtioned anywhere..I used to use this app very often a few years back and it was a good experience. Now, I don't know is this specific to a location I chose or all Icon parking are like this. Mention if there are any additional charges so that the customer is aware.

Reply from Icon Parking - MHM PARKING LLC
Great! Keep it up!
Fast, reliable and honest! Pictures done before, check out and way out extremely fast!
The parking was easy to enter and exit
The parking was easy to enter and exit. The attendants were pleasant and prompt. The parking at this location was at an affordable price. Overall, a very favorable experience.
Excess Charge
I arrived earlier than indicated as time of arrival and left long before time indicated for departure; nonetheless I was charged extra for the early arrival that significantly increased payment beyond the discounted rate contracted...
One has little control over traffic coming into the city and it would seem foolish simply to wait outside of the garage to park later. As long as the time spent in the garage does not exceed the contracted parameters, I don't think adding a surcharge is appropriate.

Reply from Icon Parking - MHM PARKING LLC
Avoid at all costs. Terrible
Terrible. App pricing not honored because of late entry and then instead of charging me what the app would’ve charged if I booked 10:30 instead of 9:30, they charged by the hour as if I had no reservation.
To add insult to injury, I tipped at drop off and asked to be put on the EV charger. When I picked up the car I find that they didn’t bother to plug it in ((and yes I expected to pay for the charger).
Since congestion pricing started there are wayyyyyy too many options in the area to.choose from - why deal with this nonsense?

Reply from Icon Parking - MHM PARKING LLC
Two night stay
Made an appointment for a two night stay, and the location was great and the attendants were very helpful. One of the better parking locations in Murray Hill. It was also about $100 less than the place on 39th st.
Extremely unprofessional
Extremely unprofessional, had to cancel my reservation because of their poor excuse of customer service. Gave some stupid excuse as to why I could not park there, even though I already had paid in advanced. Do not go to this garage unless if you want to get scammed

Reply from Icon Parking - MHM PARKING LLC

Reply from Icon Parking - MHM PARKING LLC
The location is perfect for our needs…
The location is perfect for our needs while in the city.
The attendants are fast and friendly.
I paid $33 dollars just to find out…
I paid $33 dollars just to find out that the parking is closed and under construction. Now I have to figure out how to get the refund?

Reply from Icon Parking - MHM PARKING LLC
They extra charge you for late arrival
I made a reservation from 10 am to 10 pm. But I was surprised that I was charged for an extra amount because I arrived "late" as they said. I don't think it makes sense.

Reply from Icon Parking - MHM PARKING LLC
Icon Parking
I had a great experience with Icon Parking. No issues and the car came back in good condition.
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