Very good experience. No problems parking or having the car brought to us when we were ready to leave. The parking attendant was very kind.
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The attendant that evening was prompt and helpful, and greeted us during our drop off and pick up. I've continued to use the Icon Parking reservation app for over two years now, never running into an... See more
I specifically searched for parking for oversized vehicles, paid for a reservation. Showed up to the garage and was turned away. 3 other locations that claimed to take oversized vehicles also did no... See more
Company replied
I read bad reviews about parking garages in NYC, but we had no trouble here. We reserved the spot online, we were able to drop off right away and pick up 10 hours later without waiting. The location w... See more
Company details
Written by the company
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
Contact info
20 East 39th Street, 10016, New York, NY, United States
- (212) 599-9024
You should know
4.3
Excellent
254 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 48 hours
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Getting in and out was seamless
5 February 2026
Icon Parking
Very good experience. No problems parking or having the car brought to us when we were ready to leave. The parking attendant was very kind.
24 January 2026
did not give information about the…
did not give information about the parking charges.. the description is misleading
14 October 2025
Reply from Icon Parking - AFFILIATED PARKING LLC
Gowtham, Thank you for your feedback, and we’re truly sorry for any confusion caused by the description regarding parking charges.
We understand how important clear and accurate information is when planning a visit, and we apologize if the details provided were misleading or incomplete. Your comments have been shared with our team so we can review and improve the way we communicate parking-related information moving forward.
If you have any additional questions or need assistance regarding your visit, please don’t hesitate to reach out. We’re here to help and ensure your experience is a positive one.
Reply from Icon Parking - AFFILIATED PARKING LLC
Thank you, Joshua, for reaching out, and I’m sorry to hear that the reservation you booked online was not honored at the location.
That’s definitely not the experience we aim to provide. I’d like to look into this further for you. I'd like to review the booking and work toward a resolution.
I appreciate your patience and look forward to resolving this for you. Someone will reach out to you soon.
nice speedy service
3 June 2025
High Confidence!
Well organized, clean and the staff was first rate. High rate of confidence leaving my car at this garage.
1 June 2025
The staff was friendly Great staff and my car was…
The staff was friendly and my car was brought back quickly
8 May 2025
The attendant was so nice and had a car…
The attendant was so nice and had a car right near the exit when we arrived to pick it up. Super service!!!!
4 May 2025
I didn’t receive any email for my…
I didn’t receive any email for my reservation but they still charged me for my reservation. I find that to be completely unprofessional typically parking garage send you a QR code via text or email which is what I requested. I didn’t receive either but again I still received a charge on my credit card for the parking. I wound up parking at a different lot what I didn’t receive my confirmation via email so therefore I paid for parking two garages, but only actually parked in one which wasn’t an icon lot.
19 March 2025
Reply from Icon Parking - AFFILIATED PARKING LLC
Hi Melanie,
Thank you for reaching out to Icon Parking regarding your missing reservation confirmation email.
We truly apologize for the inconvenience this has caused. After reviewing our records, we have confirmed that your reservation was indeed unused. Since it’s unfair to pay for a service you didn’t receive, we have canceled your reservation IP370456. You can expect your refund to be processed within 3-5 business days.
We appreciate your time and hope to have the opportunity to serve you better in the future. Please don’t hesitate to reach out if you need any further assistance.
Best regards,
Your Icon Parking Team
Great service
25 March 2025
Great experience
Great experience. Very easy to drop off a pick up after reserving a spot ahead of time.
27 December 2024
I always have a great experience with…
I always have a great experience with Icon parking . Reserve my spot beforehand usually online on the day of my reservation I pull in show the attendant my reservation and everything is good to go. Never a hassle.
23 December 2024
Christmas Eve reservation cancelled without warning
Booked a reservation at your 20 East 39 St location in NYC. The reservation was for 6pm to 9:30pm. Upon arrival attendant said he was closing at 8:30 despite my having a prepaid reservation and the signage said closing was 10pm. He couldn’t push me out quick enough suggesting I find another Icon location who may or may not accept my already paid for reservation. I get closing early on a holiday but then don’t take a reservation. I was left frantically looking for another location which caused me to get my dinner reservation late.
24 December 2024
Reply from Icon Parking - AFFILIATED PARKING LLC
Good afternoon Paul,
Thank you for contacting Icon Parking.
Unused reservation IP435414 has been cancelled.
Please kindly allow 3-5 business days for the refund to reflect on your credit card.
Best Regards,
Vanessa
Everything Perfect
Everything was as expected. Courteous employees. Easy booking and payment. In and out quickly with no issues.
22 December 2024
I read bad reviews about parking…
I read bad reviews about parking garages in NYC, but we had no trouble here. We reserved the spot online, we were able to drop off right away and pick up 10 hours later without waiting. The location was super convenient, and our car was just as we left it.
15 December 2024
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