ICM JAPAN Reviews 43

TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

Hi, I am not a review writer at all. But thanks to ICM Japan for such a wonderful experience. I paid $4000 for my 4.5 grade car. It is working very good as new. Overall a very good experience.

Rated 5 out of 5 stars

Customer service has been good to me and everything about ICM is great 👍 I love their vehicle because they sale very neat cars.

Rated 1 out of 5 stars

Friend asked me to use icm on his behalf to import car in UK. As soon as payment was made , sh## show began. Refused to accept any responsibility for scrap they bought from our money. And blatantly re... See more

Rated 1 out of 5 stars

I had really bad experience with ICM Japan. Due to their pathetic customer services and miscommitment I had to bear loss of more than thousand dollars. They are fraud, can give you broken car. They d... See more

Company details

  1. Car Dealer

Information provided by various external sources

ICM JAPAN is the World-wide Used Vehicle Exporter of Quality Japanese Cars. Japanese Quality of the Used Car Market has always been the Top of the quality and Condition in the World. Here at ICM JAPAN, we are proud to supply you the gateway to the highest quality used cars with Fast, Reliable, and Quality Service.


Contact info

3.3

Average

TrustScore 3.5 out of 5

43 reviews

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Rated 5 out of 5 stars

BEST COMPANY

i have purchase a car from icm japan,
and car is superb,
thank you ICM JAPAN.

27 February 2020
Unprompted review
ICM JAPAN logo

Reply from ICM JAPAN

Thanks Bilawal.

Rated 1 out of 5 stars

I send deposit of US$500 for a car on…

I send deposit of US$500 for a car on Aug. 1st, its Nov. 25th. today, I'm still waiting for the car. Everyday, different excuses. Already hired a lawyer in Yokohama, Japan to handle him. He's going to pay interest & legal fees. He shouldn't be allow to have an auction license in Japan. I have asked the lawyers to make sure they report him to all auction houses.

25 November 2019
Unprompted review
Rated 5 out of 5 stars

Review

Hi, I am not a review writer at all. But thanks to ICM Japan for such a wonderful experience.
I paid $4000 for my 4.5 grade car. It is working very good as new. Overall a very good experience.

22 October 2019
Unprompted review
Rated 1 out of 5 stars

ICM Japan is an untrustworthy company…

ICM Japan is an untrustworthy company in my opinion. Obviously their strategy is to call you often and to establish a kind of friendship relation with the potential customer. They send emails and call pretty often. Sometimes it is annoying, but some of their agents are quite friendly. Afterwards they want you to send a deposit of 1000USD to begin with. You might get a car, which looks nice on the fotos provided on their homepage/platform, but in reality the car was stinky and obviously manipulated and in poor technical condition. The car comes without carfax or any data accordiing mileage etc. so there is a high probability of manipulated mileage as all the cars, are sold for export.
When you want to complain about anything, they will simply ignore you. They will not answer your emails or pick up your calls. The deposit of 1000USD you will never see back at your account, after you quit with them.
All this shows that trade in a globalized world is not really fair.
I take it as a negative experience. I do not recommend doing business with them.

11 October 2019
Unprompted review
Rated 1 out of 5 stars

They are cheaters/fraudsters

They are cheaters. You only find out wen u get the vehicle in uk. They will not entertain any claim. Dont buy from them. They vl show u or refer u to paperwork n then you cant do anything. Car not as explained after initial deposit black mailling starts. Keep away from these guys

7 September 2019
Unprompted review
Rated 1 out of 5 stars

Won't stop calling us

Won't stop calling us, sometimes call 3 times a week.
Have asked, threatened, sworn and hung up but they keep calling tying to sell cars. Wouldn't ever deal with them.

26 November 2018
Unprompted review
Rated 1 out of 5 stars

ICM Japan is a Fraud Company

ICM Japan is a Fraud Company

When they negotiate they don't give you price on email. They always phone you and when you ask them to send you an email they never do so.

Even when they send you an invoice they don't mention the total price.

The first take your advance and then force you to buy at their price or refuse to refund the deposit.

30 October 2018
Unprompted review
Rated 1 out of 5 stars

hello everyone whoever come to here…

hello everyone whoever come to here check about icm japan review clear i just let you never ever buy car from icm japan there people piece of lie never transfer money for deposit or anything they tell you we are compititor but we not i transfer my money for car never get any car and also did not get deposit so plz never speak with them or deal with them they tolly fraud company be care full.....

21 September 2018
Unprompted review
Rated 1 out of 5 stars

ICM Japan Company of Liars

I had really bad experience with ICM Japan. Due to their pathetic customer services and miscommitment I had to bear loss of more than thousand dollars. They are fraud, can give you broken car. They dont bother how much loss Customer has to bear, their all concern is to grab money from customers and make them fool.
I will suggest you all never trade with ICM Japan. your money is hard earned, do not waste it on these looters

19 July 2018
Unprompted review
Rated 1 out of 5 stars

Very bad company

Very bad company. Send damaged car and promised to refund back but never get the refund. Also putting unnecessary yard fee charges. Never buy car from them. Try to avoid them

11 July 2018
Unprompted review

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