Hi, I am not a review writer at all. But thanks to ICM Japan for such a wonderful experience. I paid $4000 for my 4.5 grade car. It is working very good as new. Overall a very good experience.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Customer service has been good to me and everything about ICM is great 👍 I love their vehicle because they sale very neat cars.
Friend asked me to use icm on his behalf to import car in UK. As soon as payment was made , sh## show began. Refused to accept any responsibility for scrap they bought from our money. And blatantly re... See more
I had really bad experience with ICM Japan. Due to their pathetic customer services and miscommitment I had to bear loss of more than thousand dollars. They are fraud, can give you broken car. They d... See more
Company details
Information provided by various external sources
ICM JAPAN is the World-wide Used Vehicle Exporter of Quality Japanese Cars. Japanese Quality of the Used Car Market has always been the Top of the quality and Condition in the World. Here at ICM JAPAN, we are proud to supply you the gateway to the highest quality used cars with Fast, Reliable, and Quality Service.
Contact info
Yokohama city, Kanagawa-ku, Kinko-cho 6-3, Yokohama Kinko-Cho Bld 7F, JAPAN,, 221-0056, yokohama, Japan
- +81-45-444-4320
- sales@icmjapan.net
- icmjapan.net
Icm Japan is a very good company
Icm Japan is a very good company. I am their regular customer. They are very cooperative.
Best customer service and i am a…
Best customer service and i am a satisfied customer of ICM Japan .
They provide best services
BEST COMPANY
i have purchase a car from icm japan,
and car is superb,
thank you ICM JAPAN.

Reply from ICM JAPAN
My cars in Poti blocken
My cars in Poti blocken. I paid full money. I will give the court.
My cars now in Poti blocken
My cars now in Poti blocken, but I paid full money,
My dealer is Irshad
Very bad company
I send deposit of US$500 for a car on…
I send deposit of US$500 for a car on Aug. 1st, its Nov. 25th. today, I'm still waiting for the car. Everyday, different excuses. Already hired a lawyer in Yokohama, Japan to handle him. He's going to pay interest & legal fees. He shouldn't be allow to have an auction license in Japan. I have asked the lawyers to make sure they report him to all auction houses.
Thank you for giving me such a great…
Thank you for giving me such a great online shopping experience. The shipment was on time.
Review
Hi, I am not a review writer at all. But thanks to ICM Japan for such a wonderful experience.
I paid $4000 for my 4.5 grade car. It is working very good as new. Overall a very good experience.
One of the best company I have…
One of the best company I have purchased car
ICM Japan is an untrustworthy company…
ICM Japan is an untrustworthy company in my opinion. Obviously their strategy is to call you often and to establish a kind of friendship relation with the potential customer. They send emails and call pretty often. Sometimes it is annoying, but some of their agents are quite friendly. Afterwards they want you to send a deposit of 1000USD to begin with. You might get a car, which looks nice on the fotos provided on their homepage/platform, but in reality the car was stinky and obviously manipulated and in poor technical condition. The car comes without carfax or any data accordiing mileage etc. so there is a high probability of manipulated mileage as all the cars, are sold for export.
When you want to complain about anything, they will simply ignore you. They will not answer your emails or pick up your calls. The deposit of 1000USD you will never see back at your account, after you quit with them.
All this shows that trade in a globalized world is not really fair.
I take it as a negative experience. I do not recommend doing business with them.
They are cheaters/fraudsters
They are cheaters. You only find out wen u get the vehicle in uk. They will not entertain any claim. Dont buy from them. They vl show u or refer u to paperwork n then you cant do anything. Car not as explained after initial deposit black mailling starts. Keep away from these guys
Sent repair car instead of 4.5 grade…
Sent repair car instead of 4.5 grade and charged me big Amount. No customer service after sales at all...bad experience.....0 stars
SCAMMERS THEY CANT STOP CALLING OR…
SCAMMERS THEY CANT STOP CALLING OR EMAILING!!!!
Won't stop calling us
Won't stop calling us, sometimes call 3 times a week.
Have asked, threatened, sworn and hung up but they keep calling tying to sell cars. Wouldn't ever deal with them.
ICM Japan is a Fraud Company
ICM Japan is a Fraud Company
When they negotiate they don't give you price on email. They always phone you and when you ask them to send you an email they never do so.
Even when they send you an invoice they don't mention the total price.
The first take your advance and then force you to buy at their price or refuse to refund the deposit.
hello everyone whoever come to here…
hello everyone whoever come to here check about icm japan review clear i just let you never ever buy car from icm japan there people piece of lie never transfer money for deposit or anything they tell you we are compititor but we not i transfer my money for car never get any car and also did not get deposit so plz never speak with them or deal with them they tolly fraud company be care full.....
ICM Japan Company of Liars
I had really bad experience with ICM Japan. Due to their pathetic customer services and miscommitment I had to bear loss of more than thousand dollars. They are fraud, can give you broken car. They dont bother how much loss Customer has to bear, their all concern is to grab money from customers and make them fool.
I will suggest you all never trade with ICM Japan. your money is hard earned, do not waste it on these looters
Very bad company
Very bad company. Send damaged car and promised to refund back but never get the refund. Also putting unnecessary yard fee charges. Never buy car from them. Try to avoid them
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







