Arrived neatly on time and neatly packaged. Each ice pack packed separately with all the instructions on each package. Clear and precise directions for their usage. Easy to use and with safety in mind... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have only recently found this Company, but I am so glad i have! The range they have is amazing, I am now using the cooling patch which comes in a pack of 4! They are brilliant and a reasonable price... See more
Company replied
Excellent customer service during the purchase no issues Bought this product following knee replacement surgery the previous week on the recommendation of the hospital physio. Choose the elect... See more
Company replied
Communication was excellent throughout the process. One downside DX do not let you chose a delivery time. You need to ensure your home all day until they send you an email on the day to explain the ti... See more
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Company details
- Physiotherapy Equipment Supplier
- First Aid Station
- Massage Therapist
- Medical Supply Store
- Sports Massage Therapist
About Icepacks4less
Written by the company
IcePacks4Less
Written by the company
- UK's leading specialist in hot and cold therapy products.
- Their extensive range provide a wide array of instant and reusable treatment solutions for bumps, bruises, strains and sprains as well as being useful in a number of other day to day applications.
IcePacks4Less
FREE Fast Delivery on orders over £65 made before 4.30pm.
Orders received after 4:30pm Friday and over the weekend will be despatched on Monday or the next working day for Bank Holidays. Deliveries to some remote home addresses and/or regions may take up to 5 days.
Contact info
1st Floor Fleetsbridge House, Fleets Corner Business Park, Nuffield Road, BH17 0LA, Poole, United Kingdom
- 0808 2810 238
- sales@icepacks4less.co.uk
- icepacks4less.co.uk
4.9
Excellent
441 reviews
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Reply from Icepacks4less
Thanks for the lovely review – we’re glad you’re happy! Hope to see you again soon.
Kind Regards,
IcePacks4Less Customer Service Team
Quick response
When I really needed help your response was second to none and I was soon able to ease the pain in my leg, thank you.
5 June 2025
Reply from Icepacks4less
Thanks so much for the kind words – we’re thrilled you had a great experience. We are always here to help, Philip. Hope to see you again soon!
Kind Regards,
IcePacks4Less Customer Service Team
Ordering straight forward and delivery…
Ordering straight forward and delivery quick . Can’t comment on cool pack as not used yet.
26 May 2025
Reply from Icepacks4less
Thank you so much for taking the time to review us, Sheila. We hope to see you again.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Thank you for your kind words, Peter! We're glad you were pleased with the service and prompt delivery. We appreciate your support!
Kind Regards,
IcePacks4Less Customer Service Team
Five star service!
Item I needed was in stock. I ordered without a hitch and received my parcel promptly. The courier even read my message about using a safe space and delivered my parcel there as I was out. Five stars!
23 May 2025
Reply from Icepacks4less
Thank you so much for your lovely feedback! We're glad everything went smoothly with your order and that the courier followed your delivery instructions. It’s great to hear you were happy with the service!
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Fabulous to hear, Nigel. Thank you for taking the time to review us. We hope to see you again.
Kind Regards,
IcePacks4Less Customer Service Team
Powered Aircast
Bought the powered aircast and knee cuff for my husband following a knee replacement.
Excellent Customer Service; fast, next day delivery; great product.
14 May 2025
Reply from Icepacks4less
Thank you for the wonderful feedback! We're so glad to hear the Aircast and knee cuff are helping your husband during his recovery. It's great to know our customer service and quick delivery met your expectations. Wishing him a smooth and speedy recovery.
Kind Regards,
IcePacks4Less Customer Service Team
Easy to order and rapid delivery
Easy to order and rapid delivery. Also answered email enquiry promptly.
14 May 2025
Reply from Icepacks4less
Thanks for the great review! We’re so pleased you’re happy with your order. Hope to see you again, Sally.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
It’s always great to receive feedback like this. So glad you loved the product and our quick delivery – hope to see you again!
Kind Regards,
IcePacks4Less Customer Service Team
Just the job.
Prompt delivery and the item was exactly what I needed to go with the knee cuff the hospital discharged me with.
Easy to use and gives genuine relief after my TKR.
12 May 2025
Reply from Icepacks4less
Thanks for the great review – we’re glad you’re happy! Hope to see you again soon, John.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
So happy to hear your experience was positive. Thanks again and hope to see you again, Leslie.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
Thank you for your kind words! We're delighted to hear you received prompt and efficient service. It's always our goal to provide a smooth and speedy experience.
Kind Regards,
IcePacks4Less Customer Service Team
Great Customer Service
Great customer service! Friendly helpful staff when I called them. Delivery time was very fast - ordered Friday lunchtime and it arrived by lunchtime the next day despite it being a bank holiday weekend
2 May 2025
Reply from Icepacks4less
We love hearing success stories like this – thanks for the great review! We hope to see you again soon.
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
So happy to hear everything from order to delivery went perfectly – thank you! We hope to see you again soon, Euge.
Kind Regards,
IcePacks4Less Customer Service Team
Fast delivery & great quality
Fast delivery & great quality. Very good quality for the price. Will definitely reorder from icepacks4less.
28 April 2025
Reply from Icepacks4less
We're so pleased our service made a difference – thanks for taking the time to share, Debbie. Hope to see you again soon!
Kind Regards,
IcePacks4Less Customer Service Team
Reply from Icepacks4less
We're so pleased everything went perfectly – thank you for the great review, Maurice.
Kind Regards,
IcePacks4Less Customer Service Team
Excellent service and very speedy…
Excellent service and very speedy delivery. Would have been 5 stars but you might want to improve to a more sturdier packaging though as box with products inside had collapsed/ripped open.
7 April 2025
Reply from Icepacks4less
Thank you! We appreciate your comments on this and we will certainly pass this back to the sales team to chase this with the courier. Thank you for the review and we hope to see you again soon, Chris.
Kind Regards,
IcePacks4Less Customer Service Team
Amazing customer service
Fantastic shop and amazing customer service. My order came very quickly and when I had a minor issue the customer service was super quick to reply and fixed it immediately! Would definitely buy here again.
24 March 2025
Reply from Icepacks4less
We’re thrilled you’re happy – thanks for trusting us, Kamila. Our team will be over the moon reading this!
Kind Regards,
IcePacks4Less Customer Service Team
Great service as always 👍
26 March 2025
Reply from Icepacks4less
We’re grateful for your feedback! Looking forward to serving you again.
Kind Regards,
IcePacks4Less Customer Service Team
Good customer service
24 March 2025
Reply from Icepacks4less
Quality is what we strive for, and we’re thrilled to hear we delivered! Thanks again, Anon.
Kind Regards,
IcePacks4Less Customer Service Team
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