Icarebox.Co Reviews 141

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

At relatively late notice a number of Christmas gift boxes were required by my elderly Mother to send to her grand children and great grandchildren. These families are located in Sydney, Newcastle,... See more

Rated 5 out of 5 stars

I am so blown away by this amazing service! I was introduced to it by my hubby who blew my socks off with the most perfect bday present with so many amazing goodies. I decided to order one for my sist... See more

Rated 5 out of 5 stars

ICare has been amazing in every custom box I have purchased to gift a special friend. She is extremely helpful, professional and her products are beautifully and carefully placed in her cute custom bo... See more

Rated 5 out of 5 stars

The box was beautifully presented and shipping was fast. The website was well presented too (I've visited many gift hamper sites and honestly some are quite average). There were many gorgeous Australi... See more

Company details

  1. Gift Shop

Written by the company

Shop our range of gift boxes & care packages. Free shipping Australia wide. Supporting small Aussie businesses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

141 reviews

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Rated 5 out of 5 stars

Forget Flowers

I purchased my iCarebox for my sister for her birthday, instead of buying flowers. She really loved the idea and said it was very thoughtful, she was super stoked it was a local small business too. Thank you so much.

25 July 2022
Rated 5 out of 5 stars

Awesome

Used your services to send a care package. Seller was very quick to respond to questions and very helpful. My friend loved the package she received and she got it earlier than expected delivery date which was awesome, I will be placing another order soon and definitely would recommend you.

11 July 2022
Rated 5 out of 5 stars

Quality products and quality service

I loved that I could choose the individual items to go into the boxes. I love the colour palette of the individual items. There is a great selection of quality items from which to choose, or you can have a selection that has already been put together.
I love that this small business supports other small businesses.
Great service. Boxes were sent the day I ordered.
Thank you

27 June 2022
Rated 5 out of 5 stars

Beautiful, professional and so much variety!

ICare has been amazing in every custom box I have purchased to gift a special friend. She is extremely helpful, professional and her products are beautifully and carefully placed in her cute custom boxes! So much variety that you can find something for everyone. Always coming back!

27 June 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful quality and great value

I really love the quality of the box and that they’re different to your standard chocolates and biscuit hampers. my friends sent me pictures when it arrived and it looked just like the website, also free postage, awesome!

23 June 2022
Rated 5 out of 5 stars

Beautiful Presentation

The box was beautifully presented and shipping was fast. The website was well presented too (I've visited many gift hamper sites and honestly some are quite average). There were many gorgeous Australian made gifts to choose from which helped me create the personalised box I wanted.

21 June 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful and Unique Gifts

Icarebox.co is an amazing small business providing stunning, unique and beautiful quality gifts.
The personalised service and communication is faultless, and the presentation of gifts is sumptuous.
I cannot recommend Icarebox.co highly enough.

23 May 2022
Rated 5 out of 5 stars

Perfect Mother's Day Gift

Can't go wrong with any of the products listed on the site. We built our own box for a Mother's Day gift and it's perfect for the people you have no idea what to buy!

22 May 2022
Rated 2 out of 5 stars

Not a good idea if you want to surprise someone on a specific date

I emailed customer support immediately after placing my order to ask it be delivered on a specific date two weeks later (or as close as possible) for a birthday surprise. They replied saying it was possible but the package was actually sent out for delivery the next day and arrived a couple days later. Poor service when the point of a gift box is to surprise someone but they receive it two weeks in advance.

16 May 2022
Icarebox.Co logo

Reply from Icarebox.Co

Hi Nikhita, We apologise for this error made on your order and are sad that your experience with us was less then what we strive to achieve. The note was placed to delay your delivery but was unfortunately was missed and posted the next day, we are truly sorry about this inconvenience of the package arriving too early. Please let us know if there is anything at all we can do to help in rectifying this poor experience.

Rated 5 out of 5 stars

Fantastic

Fantastic - thanks so much for ensuring that the package was delivered again following our incorrect address provided :) great communicators and beautiful care package - thank you!

6 May 2022
Unprompted review

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