Your repredentative, Gilda, was unhurried during our discussion. Especially, as our goal to build a new home had a late 2026 timeframe, there was no immediate action intended. Nevertheless, Gilda allo... See more
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See what reviewers are saying
Well let's start from the beginning, I had to call back a few times to see whether you people had received my information, and yes you had. And I was told that I would definitely get a call within 24-... See more
Friendly staff that actually listened. When trying to find a home and land packages most calls try touting a box, this one didn’t and actually understood our situation and tailored advice accordingly... See more
Company replied
Swapna was extremely helpful in listening to my needs and advising then sending me homes that met my requirements. Thanks Swapna - great job in service and making this complicated journey a much e... See more
Company details
Contact info
Level 6, 473 Bourke Street , 3000, Melbourne, Australia
- 1800 184 284
- info@ibuildnew.com.au
- ibuildnew.com.au
4.3
Excellent
901 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service
5 August 2025
Rude...…
the call that I had did not explain who they were or what they were doing and were really rude.
1 July 2025
Quick customer service
4 June 2025
good feedback
21 May 2025
Respectful agent
22 May 2025
Bad communication
They had bad communication and then said that I can build in my suburb but then I called the actual company and was advised that I couldn’t.
7 May 2025
Very quick to respond
9 May 2025
Listen to the customer,sent through 3…
Listen to the customer,sent through 3 options to consider. Were not bomb barred!
25 April 2025
Well let's start from the beginning
Well let's start from the beginning, I had to call back a few times to see whether you people had received my information, and yes you had. And I was told that I would definitely get a call within 24-48 hours. Now 9 days later your asking me for what I honestly think 🤔 I'm pretty sure that whoever reads this review will definitely understand what I'm trying to say, My mother always said, if you don't have anything nice to say, please don’t say it at all. I'll just leave it at that.
4 April 2025
Representable ACCOMODATION is a good…
Representable ACCOMODATION is a good place to start.
10 April 2025
Straight forward and helpful.
9 April 2025
Reply from iBuildNew
So happy you found our team so helpful throughout your new build process.
Friendly staff that actually listened
Friendly staff that actually listened. When trying to find a home and land packages most calls try touting a box, this one didn’t and actually understood our situation and tailored advice accordingly
23 March 2025
Reply from iBuildNew
Thanks Ethan! So pleased you found the iBuildNew service so helpful!
You only gave me 1 option and the…
You only gave me 1 option and the picture doesn't even include what I specified. I am not sure if you are really interested in what the customer asked for.
23 March 2025
Reply from iBuildNew
The team try hard to provide builder options that suit the disclosed budget as well as location and preferences. I trust the builder we have referred will reach out to provide some great floorplan options
Friendly customer service
12 March 2025
Reply from iBuildNew
Thanks! We love to hear that our customers find value in the service we provide.
Had to leave 2 messages before anyone…
Had to leave 2 messages before anyone made contact.
3 March 2025
Reply from iBuildNew
Apologies we missed you. Happy we managed to connect to discuss your build requirements
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