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Company details

  1. Financial Institution

Written by the company

Leading by building trust. Founded in 2016, on the pillars of trustworthiness and creativity ibsettle helps innovative companies to integrate financial services to their applications and automate payment transactions. Our services designed for flexibility include a range of business accounts, SEPA, and international payments in different currencies and are available through digital interfaces such as advanced online banking and B2B APIs for efficient business transactions.


Contact info

3.1

Average

TrustScore 3 out of 5

5 reviews

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Rated 1 out of 5 stars

Account opening procedures

Account opening procedures are lasting for months (from April till September). There is characterizing word for this process: paranoia. The one and same question is asked for several times. It becomes clear that just opening an account is a super task, not mentioning the everyday work. I don't recommend, especially for legal entities.

15 September 2023
Unprompted review
Rated 1 out of 5 stars

The miserable service

The miserable service. They ignoring and not respect for their business clients, they don't respond to emails or answer in two weeks, etc.
My application was without movement for more than 2,5 months.
There are fees for EEA residents and for non-EEA residents (business and personal) on their website, but at the same time after 2,5 months later they finally refused my business application of EEA company with VAT number referring to the fact that I personally have not EU card as a director / holder.
This is a "success" - loud laughter!
Everyone has the right to choose whom to have with, and with whom not, but it is unacceptable to mislead and neglect the client’s time.
Before my own business, I have been a leader in a big financial institutions for more than 10 years, but I have not seen such an ignorance.

22 August 2022
Unprompted review

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