Well received at clinic and procedure went well. Nursing and pre-op attention great. Food good. All staff very attentive especially Julie who looked after me throughout. Thanks.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great service arrived the next day. Website needs sorting out, every time I order, it finds it difficult to accept the number of products bought. Also says Amex is accepted but cannot use it!
Always a quick and easy purchase from Ibiza club. Their vape liquids are value for money and consistent in taste quality
I buy of these guys alot and they never let me down. Great service, quick delivery always on time and if I ever have any queries the guys are quick to respond and get it resolved. Would definitely rec... See more
Company details
Written by the company
Ibiza Vape Club is a UK company delivering the highest quality vaping products. Keeping our customers happy and safe is our number one priority. Our premium E-Liquids are all manufactured and tested in the UK.
Contact info
Unit 2, Alban Park Hatfield Road, AL4 0JJ, St Albans, United Kingdom
- ivcservice@ibizavapeclub.com
- ibizavapeclub.com
4.7
Excellent
661 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hi guys is it possible to pay for the…
Hi guys is it possible to pay for the glass tanks on the sub ohm vape instead of buying the full sub ohm chamber as someone has dropped my 2 vapes and smashed the glass on them both
1 December 2024
Unprompted review
Exactly as advertised and great service
Exactly as advertised and great service. Loose boxes are a pain so some sort of multi-pack would be good - pack of 10 perhaps?
1 November 2024
Good service as always
28 October 2024
Good delivery service
Good delivery service, just it would be great if they could make more discounts for regular customers who spends over at least £50 per month.
Nice packaging and they gave quick response to my email which very important.
Thanks a lot!
12 October 2024
The product itself is fine, delivery rubbish
The product itself is fine, which is why I'm a repeat customer...but the 'next-day delivery' always takes 6days!
15 October 2024
Reply from ibizavapeclub.com
Hello Mike,
Thank you for being a loyal customer and for sharing your feedback with us. We’re truly sorry to hear that the delivery times haven’t met your expectations, and we understand how disappointing this must be, especially as a repeat customer.
Unfortunately, deliveries to remote areas of the Highlands can take 3 days, and, as much as we’d love to, we’re unable to influence this further. However, we’re here to help in any way we can. If there’s anything specific we can assist with regarding your order, please don’t hesitate to reach out.
Thank you again for your patience and understanding – we genuinely appreciate it.
Warm regards,
Ibiza Vape Support Team
excellent service from ibiza vape club
excellent service from ibiza vape club
always receive my order quickly.
as a ex smoker vapeing is what he me stop
so when your running out of vape liquid and arrives nice and quick panic over lol
10/10
14 October 2024
Great website with all the products…
Great website with all the products easily identified and priced Easy payment procedures to navigate.Happy with free delivery and delivery speed.
6 October 2024
I am still waiting for delivery to come
I am still waiting for delivery to come i have now had my 2 free juices but my order still not come its been nearly a week ago so not happy at all
5 October 2024
Reply from ibizavapeclub.com
Dear Alison,
Thank you for reaching out and sharing your experience with us. We’re truly sorry for the delay you experienced with your delivery, and we completely understand how disappointing it must be to wait longer than expected.
In this case, the delay was caused by an issue with our shipping partner, Parcel Force, which unfortunately limited our ability to influence the order further once it was in transit. However, as soon as we were made aware of the delay, we took immediate steps to remedy the situation, including refunding your delivery charge. We also tracked the shipment closely to ensure it arrived as soon as possible.
We’re happy to confirm that your recent reorder has been dispatched without any delays, and we’re hopeful that it reached you smoothly. Please don’t hesitate to contact us if you need any further assistance. We’re here to help and are committed to providing you with a positive experience moving forward.
Warm regards
Ibiza Vape Support Team
First time using
First time using, and very impressed, delivered as promised, will definitely use again
30 September 2024
Fast delivery and great product/ price.
24 September 2024
My parcel was lost and as soon as I…
My parcel was lost and as soon as I emailed it was sorted and replacement sent straight away! Excellent service
4 September 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.