i2i Recruitment Reviews 131

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, kindness, and supportive attitude, making the job search process pleasant and stress-free. Many people highlight the exceptional customer service, noting the proactive communication, regular updates, and personalized approach that helped them find suitable roles quickly. The overall service is frequently described as excellent, with consumers appreciating the efficiency and ease of their experience, often leading to securing dream jobs. However, some customers mentioned an isolated incident where a consultant was ill, leading to a different opportunity being presented during a meeting. This occasional experience, while not representative of the overall positive sentiment, was noted by a few people.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, support, and professionalism.... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpful, supportive, and... See more

Service

Customers consistently note positive experiences with service. Reviewers highlight the excellent support... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently highlight a smooth and... See more

Based on these reviews

Rated 5 out of 5 stars

Honestly can’t fault them, Rich and Jade have been amazing since day one. Constantly reaching out to have a chat and making sure you’re happy even when jobs might not be coming around. Super persona... See more

Company replied

Rated 5 out of 5 stars

Everyone I have worked with at i2i has helped me find fantastic employment throughout the years and my recent experience was nothing short of FANTASTIC! Elina in the temps division worked side by side... See more

Company replied

Rated 5 out of 5 stars

The team at I2I are absolutely lovely—friendly, approachable, and genuinely attentive to any questions or concerns. I was really impressed by how proactive they were in helping me find work. Within ju... See more

Company replied

Rated 5 out of 5 stars

Ellie was incredible. I've never been through a recruitment company before but Ellie spoke to my new employer and me so regularly it meant we managed to find the perfect role for me. I couldn't b... See more

Company replied


Company details

  1. Recruitment Service
  2. Employment Consultant
  3. Employment Search Service
  4. Recruiter
  5. Temp Agency

Written by the company

For 20 years, we've been established in our community, and we're now proudly certified as a B Corp. We balance profit with purpose, delivering the highest standards of social and environmental accountability. Our personal approach helps businesses and people thrive, driven by a commitment to exceed expectations. Behind every job spec is a company, and behind every CV is a person. It's in our DNA - it's i2i.


Contact info

4.9

Excellent

TrustScore 5 out of 5

131 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a great experience with i2i…

I had a great experience with i2i recruitment, who secured me a temporary role in February. Coming out of the interview with the company I was unsure about my suitability for the role but Richard was always there to talk things through and put everything into perspective really well, and as a result I'm in a role that I enjoy and heading towards a permanent position. The wider team have also been great in answering any questions I might have

17 April 2026
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for such a lovely review, Alex. Wishing you all the very best in your new role and we're cheering you on. Team i2i.

Rated 5 out of 5 stars

Was dealing with a few people from i2i…

Was dealing with a few people from i2i an can say that the whole process was an absolute pleasure. If you’re serious about finding a role then they certainly match that energy, making sure they check in and guide you through the process as best they can. Ended up landing a role with Cat helping me out and I don’t have a bad thing to say she was so great.

Thank you i2i.

16 March 2026
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for taking the time to write such a wonderful review Hayden. We all wish you all the best in your new role - Team i2i 🧡

Rated 5 out of 5 stars

Liv from 121 Recruitment has bee…

Liv from 121 Recruitment has been extremely helpful for me in getting a role at the Cheltenham Festival. Fantastic 10/10!

4 March 2026
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for such a lovely review James. Liv is over the moon and we hope you enjoy the races! - Team i2i 🧡

Rated 5 out of 5 stars

Always incredibly supportive and have…

Always incredibly supportive and have helped me massively in finding my next role. A big thank you to Ellie and Ella as well!

25 February 2026
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for taking the time to write such a lovely role, Ellie and Ella are thrilled. - Team i2i 🧡

Rated 5 out of 5 stars

Thank you Olivia

Olivia - really professional and efficient. Thank you! 😊

24 February 2026
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for the lovely review. Olivia is over the moon 🙂

Rated 5 out of 5 stars

Great customer service

Cat was extremely helpful and kind during my job hunt and provided great communication and support! I would highly recommend.

10 February 2026
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for taking the time to write such a lovely review. Cat is over the moon for you and we wish you all the best in your new role! - Team i2i 🧡

Rated 5 out of 5 stars

Ellie was incredible.

Ellie was incredible.

I've never been through a recruitment company before but Ellie spoke to my new employer and me so regularly it meant we managed to find the perfect role for me. I couldn't be happier with how kind and supportive i2i have been. Ellie even drew me a map to help me get to my interview correctly.

Ellie you are a Star! Wish you the best!

17 February 2026
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for taking the time to write such a thoughtful review Hannah, and for putting your faith in us for the first time. Ellie is over the moon for you and we're always here if you need anything else. - Team i2i 🧡

Rated 5 out of 5 stars

A professional and efficient…

A professional and efficient recruitment team. They were responsive, supportive, and communicated clearly at every stage.
A smooth and well-managed experience from start to finish. Recommended.

13 February 2026
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for taking the time to write such a lovely review Diana. We wish you all the best - Team i2i 🧡

Rated 5 out of 5 stars

Excellent, Proactive and Positive Service

I have received excellent service from i2i recruitment in my Job Search. They are very proactive and friendly. A special mention to Ellie for her hard work and support in achieving a positive outcome for me.

13 February 2026
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for taking the time to write such a wonderful review Marie, we know Ellie is over the moon for you! Wishing you the very best. - Team i2i 🧡

Rated 5 out of 5 stars

Rockstar Recruitment thanks to Ellie from i2i

Ellie at i2i Recruitment provided excellent support throughout my job search - clear communication, helpful preparation and a positive outcome. Highly recommended!

6 January 2026
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for taking the time to write such a wonderful review. Ellie and the team are over the moon for you, and as always, if you need anything else, please don't hesitate to ask. - Team i2i 🧡

Rated 5 out of 5 stars

Feedback

The team were very helpful and engaging.
I had multiple recruiters reach out. They spent time understanding me as a person and my experience.

Re-assured me that there is work out the coming into the Christmas period.

They never missed a phone call when I rang and moved with speed.

10 November 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Hi Mitchell, thank you for taking the time to write such a lovely review. Communication is key and we're delighted this was your experience. We wish you all the best in your new role - Team i2i 🧡

Rated 5 out of 5 stars

Thank you Georgie & Ellie

I have used a few agencies before, and during my time with i2i, and though they have all been fantastic; i2i have been something else!
From the start they have been on it for helping me find a role, with great communication and regular check ins, I have managed to land myself a great opportunity. With my chats with Georgie and Ellie, it has really felt like talking with my best mates as they have made the whole experience much more relaxing. They are great at knowing who you are as a person and recommending things based on that. I have massively appreciated everything. Though I hope not to have to use them again, I would not hesitate to use i2i if I needed to return to look for work. Biggest thanks again. :)

17 December 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for taking the time to write such a wonderful review Bee. Georgie and Ellie are over the moon for you and i2i are always here - Team i2i 🧡

Rated 5 out of 5 stars

Support from Ellie

Ellie really supported me throughout my whole application and interview process. She really took her time to discuss any questions I had and provided me with so much advice prior to my interviews.

26 November 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Hi Alice, thank you for leaving such a lovely review! Ellie is chuffed to bits for you and we wish you all the best in your new role! - Team i2i 🧡

Rated 5 out of 5 stars

Honestly can’t fault them

Honestly can’t fault them, Rich and Jade have been amazing since day one. Constantly reaching out to have a chat and making sure you’re happy even when jobs might not be coming around.
Super personable and always put you first whether it’s first thing in the morning or late afternoon.

14 November 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for the wonderful words Byron! We truly wish you all the best in your new role! - Team i2i 🧡

Rated 5 out of 5 stars

Great experience!

Ellie was awesome from the outset and throughout. I never had to wait long for a response, she was super friendly, and the biggest cheerleader. Thank you Ellie, for finding me my new job. 🥳

11 November 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for the lovely review Ashely. Ellie is chuffed to bits for you and we wish you all the best in your new role! - Team i2i 🧡

Rated 5 out of 5 stars

Cat and Georgie have both been amazing!

Cat and Georgie have both been amazing!

Really good communication, took a great deal of time to understand me, my drivers for looking and have subsequently found me a fantastic role.

Thank you ladies and the team!

6 November 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for taking the time to write such a lovely review Josh! We wish you all the best in your new role! - Team i2i

Rated 5 out of 5 stars

Supportive & professional

I have had a really positive experience with i2i. The whole team are really friendly and professional. They kept me informed as new positions came up and were proactive in putting me forward for potential roles. I felt they really were rooting for me as a candidate and that they had my best interests in mind, ensuring it wasn't just companies getting applicants, but candidates getting opportunities too. Would highly recommend.

16 September 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for the wonderful review Indie! Everyone around the office is over the moon for you. We wish you all the best in your new role! - Team i2i 🧡

Rated 5 out of 5 stars

Fantastic team

After being made redundant with no notice. Fran and her colleagues pulled out all the stops to find me a number of exceptional roles. Couldn’t fault any of the team there highly recommend.

12 September 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for taking the time to write such a lovely review, Fraser and we wish you all the best in your new role. - Team i2i 🧡

Rated 5 out of 5 stars

The team are so friendly and…

The team are so friendly and supportive. Each step they kept me updated and gave me all the guidance needed in the interview processes. Fran was amazing throughout and unbelievably helpful! Can’t recommend them enough!

5 September 2025
Unprompted review
i2i Recruitment logo

Reply from i2i Recruitment

Thank you for such a lovely review Morgan! The job search process is hard, and having guidance can really help with the process. We wish you all the best with your new role - Team i2i 🧡

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look