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See what reviewers are saying

Rated 1 out of 5 stars

I took my phone there as my phone wasnt charging I told them this and they took my phone for 2 hours, when I returned they said they’d checked it and it was the mother board, which would cost £99.99 I... See more

Company replied

Rated 5 out of 5 stars

COVID is the worst thing ever. UNLESS you're a teenager who drops her phone while trying to carry too much. Then, global pandemics pale into insignificance. Luckily, we knew exactly where... See more

Company replied

Rated 1 out of 5 stars

Very disappointed with my service this time, after a previous seamless screen repair. I delivered my device early Saturday morning and was told Monday afternoon. When I called to check on Monday, I w... See more

Rated 1 out of 5 stars

I took my iMac to iSquad in May. The hard drive had failed on it and they told me they could replace it along with servicing the computer. When I got it back from them it struggled with me t... See more

Company details

  1. Cell Phone Store
  2. also in
  3. Computer Repair Service
  4. Electrical Repair Shop
  5. Electronics Repair Shop
  6. Mobile Phone Repair Shop
  7. Phone Repair Service

Information provided by various external sources

iSquad specialise in professional and fast repairs to your tech devices. Alongside stocking a huge range of pre owned handsets. All repairs and devices purchased are backed by unbeatable warranties. Conveniently located in Chelmsford City centre. With over 50'000 happy customers and highly experienced staff, iSquad can be sure to give your device the much needed TLC it needs.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

211 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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2.4

All reviews

(211)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, told me the problem, quoted a price and delivered a perfectly working machine as promised. Very happy customer and will use again.

7 May 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey Barney,

It's always great when we see such positive remarks, and I am glad we could help you!

Thank you for taking the time to leave the review.

Enjoy your day!

Kind regards,

Phil

Rated 1 out of 5 stars

Low score because of a lack of…

Low score because of a lack of communication when repairing our iPad, then the work undertaken needed a second repair. Pity really given the initial impressions were positive. Probably give them another chance as they are local & independent- the type of small business that Chelmsford desperately needs, particularly given the mono-culture of sways of Chelmsford & many other High Streets!

7 May 2019
Unprompted review
Rated 5 out of 5 stars

Fabulous fast friendly service

Fabulous fast friendly service. Would highly recommend. Nothing to much trouble.

7 May 2019
Unprompted review
iSquad logo

Reply from iSquad

Good afternoon Heather,

Thank you for taking the time to leave such a wonderful review, have a great day!

Kind regards,

Phil

Rated 5 out of 5 stars

Excellent service

Excellent service, really genuine guys, would recommend 100 percent!!

7 May 2019
Unprompted review
iSquad logo

Reply from iSquad

Good afternoon S.B,

We love recommendations, so it's always great to see we delivered an excellent service and that you were so pleased with it!

Thanks for the fantastic review.

Have a great day :)

Kind regards,

Phil

Rated 5 out of 5 stars

Fantastic service

Great service, reliable, friendly, trustworthy & quick! Will never use anyone else.

7 May 2019
Unprompted review
iSquad logo

Reply from iSquad

Good afternoon Sam,

I'm super happy to see comments like this! Thank you very much for taking the time to leave a brilliant review.

Enjoy your day :)

Kind regards,

Phil

Rated 5 out of 5 stars

Screen not working on my sons tablet

Screen not working on my sons tablet. Instead of trying to sell a new screen, they cleaned the contacts and got it working again.

Honest and recommended

7 May 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey Nick,

Excellent news, so glad we could help!

Thank you for sparing the time to leave a brilliant review, it's thoroughly appreciated.

Kind regards,

Phil

Rated 5 out of 5 stars

A great personal service

A great personal service, and at a good price.
I have already purchased 3 phones from them and about to purchase a forth.

John white

7 May 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey John,

Wow, number 4! You're a very loyal customer, and I can't thank you enough for taking the time to leave such a positive review and for your custom.

We will see you soon, have a fantastic day!

Kind regards,

Phil

Rated 5 out of 5 stars

Always had excellent service

Always had excellent service. Helpful, knowledgable and friendly staff.

7 May 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey happy customer,

That's a sight we like to see ;)

Thank you very much for taking the time to leave such a positive review.

Enjoy your day :)

Kind regards,

Phil

Rated 5 out of 5 stars

Great service

Great speedy, honest and friendly service. Would definitely recommend!

7 May 2019
Unprompted review
iSquad logo

Reply from iSquad

Good afternoon Mrs Reuben,

Thank you for taking the time to leave such a great review, and it's great to hear you were so pleased with our services.

Kind regards,

Phil

Rated 5 out of 5 stars

MacBook Air

The team found a 1st class second hand device. Had a couple of minor issues, which were addressed without quibble. Staff are all helpful and friendly. Before purchasing they spent time with me explaining about all the different types of Mac. A great local business.

7 May 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey Darren,

Glad you were so happy with your purchase!

Thank you for sparing the time to leave such a great review.

Enjoy your day :)

Kind regards,

Phil

Rated 5 out of 5 stars

Great service

Great service, friendly, knowledgeable staff.

7 May 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey Kay,

Thank for for taking the time to leave such a positive review!

Enjoy your day :)

Kind regards,

Phil

Rated 5 out of 5 stars

Excellent service

Excellent service. Prompt, helpful and efficient. Everything you could ask for including value for money.

7 May 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey Guy,

It's always rewarding hearing comments like this!

Thank you for taking the time to leave a review :)

Have a good day!

Kind regards,

Phil

Rated 5 out of 5 stars

Great service

7 May 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey Lawrence,

Thanks for taking the time to leave a positive review, and I'm glad to hear you're happy with our services!

Have a great day.

Kind regards,

Phil

Rated 5 out of 5 stars

wow fantastic guys Mac runs smooth and…

wow fantastic guys Mac runs smooth and fast 5 star customer service big cost saving on a new machine

7 May 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey Paul,

Super stuff, it's great to hear your Mac is running so well now...

Thank you for taking the time to leave such a fantastic review!

Enjoy your day :)

Kind regards,

Phil

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Would recommend to anyone

7 May 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey Elliott,

Thanks for the excellent feedback!

Have a great day :)

Kind regards,

Phil

Rated 5 out of 5 stars

My partner's phone wasn't charging and…

My partner's phone wasn't charging and the team at iSquad were so friendly and efficient from me bringing it in to collection, I was updated through the whole process. They're very professional with excellent know-how. Thank you! :)

7 May 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey Kate,

What a brilliant review you've left, thank you very much!

Glad you were so pleased with our services.

Have a great day!

Kind regards,

Phil

Rated 5 out of 5 stars

Great service

Great service, will definitely use it again

7 May 2019
Unprompted review
iSquad logo

Reply from iSquad

Good afternoon Viera,

Super to hear such positive feedback, thanks for taking the time to leave a review!

Kind regards,

Phil

Rated 5 out of 5 stars

Friendly professional efficient and…

Friendly professional efficient and worth every penny

7 May 2019
Unprompted review
iSquad logo

Reply from iSquad

Hey Sara,

This is brilliant! I'm glad you're so pleased with our services :)

Thank you for the positive review!

Enjoy your day :)

Kind regards,

Phil

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