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2.9
2 reviews
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2nd disappointment. 1st was my 89 year old mum waited 1.5 hours for her booked bone density scan (this was some months ago). Today, I had a booked MRI - the first of the day so it could not run late. Arrived 7:45 for 8am appointment. By 8:25 the radiographer had still not arrived but was on his way. Unprofessional.
Can't talk to a real person. Chat bot has poor understanding and is really loud. Excruciatingly long waiting times on phone. Feedback site doesn't work. Don't bulk bill.
Why should I use iMED when they charge a premium for poor service?
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