I have used i-bidder.com for a long time and as such on reading some of the reviews, I can see that users were not fully aware of what the platform does and how it works. Think of it as a platfo... See more
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Branded surplus stock direct from major retailers with up to 85% off RRP. The UK's largest digital auction marketplace for retail returns and surplus consumer product.
The Harlequin Building, 65 Southwark Street, SE1 0HR, London, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 46% of negative reviews
Typically replies within 1 month
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Ibidder itself is a good platform for making auction bids from reputable auctioneers, however they do allow scammers (eg. supreme auctions) to sell scrap on their site with absolutely no comeback.
If they were to stop these companies from selling on their site, everybody except the dishonest auctioneers would be happy.

Reply from i-bidder.com
Super efficient, big variety of choice, simple and easy.

Reply from i-bidder.com
Allowing scam auctions!
They are allowing scam auctions of vehicles even when they have proof it's a scam, police and companies house notified this morning (12/02/2024).
DO NOT BID ON ANYTHING HERE

Reply from i-bidder.com
Shocking firm. I did pull out of 2 bids that I won but at the time I was not well and explained this to them but they have blocked me from all the auctioneers. Customer service shocking. The auctioneers do have great bargains.

Reply from i-bidder.com
It was quick to answer my problem and it was easy to follow their instructions

Reply from i-bidder.com

Reply from i-bidder.com
Person helping was understanding to my problem in letting me make him understand.

Reply from i-bidder.com
Have used i-bidder for a few years now and had no issues, and got some good bargains. Customer service was good when contacted. I notice some auction fees are rising, some are much as 27%! this has nearly doubled from what the fees were....so choose your auction house wisely!
Good hunting!

Reply from i-bidder.com
I have been using Bidder for a few years, the main Auction I use is International Auctions, Never had a problem, everyone is always helpful, kind and friendly

Reply from i-bidder.com
I have used i-bidder for several years. It's a pretty faultless system and I have never had a problem with it throughout. It keeps me updated on lots I am searching for, notifies me in good time and the process of registering, bidding, buying and paying is seamless. A great service that I would even pay a subscription to access. My only small criticism would be that i-bidder occasionally works with auction houses who set minimum bids. Sellers are looking for a fast sale, buyers are looking for a bargain - that's the whole premise and purpose of online auctions. Minimum bids make it more like visiting a shop and sometimes, those minimum bids are almost open market value, which is a bit silly.

Reply from i-bidder.com
Lost my £200 deposit. Be very wary of using this company. Don’t trust them with your money.

Reply from i-bidder.com
Auction is fast , prices are great and I've bid for items successfully

Reply from i-bidder.com
I used i-bidder, I bid and won a "UGREEN 140W Laptop Power Bank Fast Charging 25000mAh Portable Charger with 3 Ports USB C Power Bank External Battery Pack Compatible with Dell, HP, ASUS, iPad, iPhone 15, Galaxy S23, iWatch, etc Total RRP £131.51".
I paid £41 to International Auctions Ltd (Huddersfield) for the UGREEN Powerbank and received a different powerbank (RRP of £22) within the box of a Ugreen powerbank.
Clearly, the product I received does not match the description of the item I won and paid for.
I contacted the auction company, which refuses any responsibility and my request for a refund. They say it's my responsibility, and that I should have checked if there was a Ugreen powerbank inside the Ugreen box before bidding online.
I think this is just nonsense! I, therefore, contacted I-bidder, which does not provide any support. Their template email, which they sent me, says: "Please note that i-bidder.com is an internet portal that enables auctioneers to list and broadcast their auctions online to bidders like yourself all over the world. Lots listed on our site, payments, approvals, collection, and delivery are always managed by the auctioneer. Furthermore, we are not a party to the contract for sale and purchase entered into between you (the bidder), and the auctioneer and we are not a governing body. In addition, when a dispute arises, we are not able to act as a mediator or arbitrator for a dispute."
I think that if you have a similar issue with any action company on i-bidder, you must go to the UK small claims court.
Next time, consider eBay instead! Unlike i-bidder, eBay has a resolution process in place. I-bidder does not provide any support in this matter.

Reply from i-bidder.com
I bid online for a car, it stated that reserve was not met, then received email saying congratulations you have won the bid. I went to the bank to do a bank transfer and was advised that I needed to due further due diligence as the transfer was £240k and the reviews showed the company owner was previously involved in fraud on cars. They asked numerous questions which got me doubting. I asked Capital Asset Auctions for an inspection of the car and transfer would be made whilst i was on site, they refused, I then asked for pictures of the car showing Vin number and V5 documents which I was advised that they could not send and would email me HPI, I was advised to be careful especially with the owners back ground. Following further online checks and reviews from others I decided to cancel as this option was available, they agreed to cancel however sent the most aggressive emails and an invoices requested for £48K. They threaten to take me to court. Following advice from my solicitor I decided that i would not pay the invoice and go through the legal route. Reading all the reviews I am so pleased that I chose to cancel. Next day i-bidder blocked my account, yet they should be the ones that should be doing all the due-diligence and Nor expose innocent people who work very hard to earn their money!

Reply from i-bidder.com
Don’t answer phone and asks you to email, then when you email about a lot that is due to finish they don’t reply!

Reply from i-bidder.com
Terrifle customer service.
DO NOT BUY FROM THIS COMPANY.I REPEAT DO NOT BUY FROM THIS COMPANY. H&F Auctioneers
I bought an Iveco Daily 50C15 tipper from these H&F Auctioneers
It was graded2 when it should have been a grade 3. In general the van had severe corrosion and had been used for transport a very corrosive material.
It was actually illegal on the road as it needed 5 new tyres immediately and had 1 puncture on an inside rear pair of tyres.
The bottom securing bolt for the front damper had sheared and the damper was left dangling. The hand brake was slackened completely off and ineffective - there were no brake lining on the nearside rear parking brake. The disc pads on nearside rear were completely worn away and backing plate was worn away to 1mm or less in places. The nearside rear braked caliper had sheared on 1 mounting point and was swinging freely. It could have grabbed and rotated ripping out all brake pipes and hence all braking.
The 2 members supporting the tipping body were 3/4 corroded through, and repaired usuing polyfilla or similar. If I had used the tipping mechanism with a full load the tipping body and load would have sheared off.
The Auctioneers treated me with contempt for trying to get a refund and offered £139 compensation. The new tyres alone to make the vehicle's tyres legal were £400.
There were many minor faults central locking not working, rear tail light not working. Driver's door not latching. Electric windows not working.
It is basically scrap and no way a grade 2.
To reiterate DO NOT BUY A VEHICLE FROM THIS AUCTION SITE.H&F Auctioneers,,at Fordham, Cambs
The platform i-bidder is independent of the Auctioneers and not reflected in this review.
The Auctioneers H

Reply from i-bidder.com
Rip off - When you register to bid they debit your card without telling you. Worse they seem to do it every time you register. Its not a lot but its just plain wrong.
To be fair the platform is fine provide you accept that what you bid on might be broken or missing parts etc, its a conventional auction, its not eBay!
Safest sticking with auction houses close to you that way you can often inspect the items before you bid on them plus you can collect.
It still gets 1 star because of nicking money off your credit card when doing a check on the card without warning you - not sure if that is even legal!
At least other companies put it back.
Good fast and efficient delivery
Well wrapped
So easy to do business with this from.
Happy to recommend
very bad .pictures are bad u don't know what the actual items are . and lot of the pictures are different .
first i suggest no one buy from specially one auction ( W&H Peacock Auctioneers & Valuers ) .
i auction one laptop . it was showing pic very good when it arrived it was very dirty and lot of marking .
they charge me £40 for delivery . 30 for packing and 10 for delivery .
who in the hell on earth charge 30 for packing . when laptop came normal bubble wrap and light box .
they thief's .
also from many others i try and very bad experience .
Great company to work with. They value their customers and their service is second to none. I'm a regular customer.
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