Hypofriend Reviews 1,163

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I enjoyed my experience with HypoFriend. Good service overall. Friendly and responsive. There were a couple of cases when I feel they are inexperienced but I think with time they should get bette... See more

Rated 5 out of 5 stars

Our broker did an excellent job. We had a tricky situation: (non-Euro income, non-citizen, etc.) and he found us a competitive financing solution. Our broker also helped talk us through market dynamic... See more

Rated 5 out of 5 stars

Julia helped us in the process of buying an apartment. She went above and beyond to make our experience as smooth as possible: Of course communicating with banks on our behalf, but also answering an... See more

Rated 5 out of 5 stars

I cannot emphasize how helpful Hypofriend has been to get our mortgage in place. We had a rather tricky income situation and were rejected by almost all German banks, but Oliver went above and beyond... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Hypofriend is an independent mortgage broker specialised in helping you find the right mortgage in Germany. Our intelligent algorithms tailor the mortgage product to the customer and our integrations with over 400 partner banks allow us to help you find the right mortgage at the lowest price, saving time & money.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

THANK U, Luka, you’re the GOAT man

I’ve recently worked with Luka Z. on my mortgage, and fr, I couldn’t have asked for a better advisor. He’s super knowledgeable, patient, and genuinely tries to help me get the best possible outcome.

Fr, I really appreciated that
He took a lot of time to explain things in a way that actually made sense (not just banking jargon stuff).
We had sooo many back-and-forth messages and he always stayed calm and helpful.
While I was waiting for my PR card (which took like days…), he already prepared everything so we could move fast afterward (I was like what you did that? 😆)
He suggested a dual-application strategy to increase my chances, sth I wouldn’t have thought of at all.
Also, he didn’t just say “here are the bank rates.” He actually combined the bank loan plus KfW in a really smart way, so I could get a much better deal overall.
Working with Luka honestly felt like working with someone who actually cares about me and my very situation, not just about sales and KPIs. That’s rare imo.
I genuinely enjoyed the process and would absolutely hope for his support again for my next project.

He’s really THE GOAT I can tell u, Highly recommend him, so 10 out of 10 without a doubt.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Extremely knowledgable and helpful! Fantastic!

I am extremely satisfied with the service provided by Hypofriend. Our advisor, Tobias, was incredibly helpful and knowledgeable about every step of the process. The entire experience was conducted in perfect English, which made communication easy and effective. What we really loved was the honest, realistic, and knowledgeable advice provided—it was refreshing to have a no-bullshit experience versus the salesmanship experience some other services offer. I highly recommend Hypofriend to everyone! We had also initially tried an alternative service, but it was terrible compared to Hypofriend. From start to finish, Tobias exceeded our expectations and provided exceptional support. We are so glad we went with Hypofriend!

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Hypofriend must be your first address…

Hypofriend must be your first address if you are considering to buy a property in Germany, especially you are not born&raised in the country.

We have found a perfect property for us but were pretty pesimistic about the possibility of getting a loan, because I still have couple months to have my permanent residency and every info on internet was saying it is impossible to get one without a permanent residency or EU citizenship.

Our consultant Marc-Jonathan Rudolf helped us at every step from the first interview to explain every detail about basically How To get a loan, until finally we receive the documents from bank. We probably communicated through mails fore than 50 times and response time was mostly in the same hour and daily at latest.

This was basically a once a lifetime experience and without Marc-Jonathan and Hypofriend I don't think that we would even have the loan in our condition.

I want to thank again to Marc-Jonathan and all the team that make our dream come through and hope to meet you soon some day in person.

Not 5 but 10 star service. Thanks again.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience with First Purchase

I bought my first property in Germany, and it can be quite difficult to understand German law. I am very glad I had Martin by my side as he made the process smooth on his end. He was able to help me pick out the right mortgage, put down the right down payment, understand the contract, and help me with general questions. He went above and beyond to help me, and I have already recommended him to my friends looking to purchase a property. Because of my positive experience, I would use Hypofriend again. Thanks Martin, and because of you, I could make the right decisions on my first purchase!

14 February 2025
Unprompted review
Rated 1 out of 5 stars

Don’t believe anything they say

Spoke to Martin the broker over several months, he said all along everything is fine and will go through, said I can afford up to €370K, said that all my paperwork is perfect, said my deposit is more than enough. When I actually apply to the bank, turns out none of this is true and I shouldn’t have believed anything he said. He suddenly changes everything and says I can only afford €220K now, the bank doesn’t accept many things of my paperwork that I could have sorted out months ago, asks me to magic up an extra €35K for the deposit, all of this while the estate agent and notary are waiting and about to give the apartment I bid on to someone else. Martin even blames me when talking to the estate agent and throws me under the bus. There was massive mistakes from Hypofriend since day 1, he agreed when I told him that. I switched to a different broker and all those problems suddenly didn’t exist and they’re getting the mortgage approved with the same conditions. You just can’t believe anything Hypofriend tells you.

16 September 2024
Unprompted review
Rated 5 out of 5 stars

Hypofriend is the best

We came to know hypofriend a few years ago but never initiated a financing process until this year, when we found the house of our dreams.
Timur Köhler supported us during the entire process, taking us by hand and explainig step by step what to do and how to do it.
Timur was always there, available for a quick call or a longer video meeting.
We followed every step, the approval arrived and we could not be happier!!
Thanks to Timur and Hypofriend we signed a mortgage with very advantageous conditions compared to what was offered to us by other providers. When we told the other providers why we were not accepting their offers, they were quite surprised to hear the huge differences in terms of intrest rates and monthly payments.
We reccomend hypofriend because the service they provide is simply excellent from all points of view!!

31 July 2024
Unprompted review
Rated 5 out of 5 stars

A superb experience from end-to-end.

A superb experience from end-to-end.

We used Hypofriend to finance our house purchase, and Denise could not have been more helpful. It was our first experience of buying property in Germany, and without her assistance we probably would have given up in confusion. She was responsive, helpful, always patient and happy to explain what was going on, and if she's typical of the rest of the team, you won't regret working with them.

15 July 2024
Unprompted review
Rated 5 out of 5 stars

Many thanks Sami!

Sami was very helpful, supportive and friendly during the process of finding the right loan. He was always available to answer my questions, either via email or video call and always provided detailed answers. He also recommended Jan for the insurance of the flat I bought.
Thanks a lot again for this smooth first purchase in Germany! I will definitely recommend Hypofriend to my non-German speaker friends

1 September 2023
Unprompted review
Rated 3 out of 5 stars

Great help - not the best offers

They were a great help throughout the way and helped me see different offers. Always on time, and perfect for English-speaking people, especially when you would need to understand German law, your obligations, and an overview of monthly mortgage payments.

Why I give three starts? Well, from the start I was fully transparent with them telling them I am also checking with local brokers until I find the best offer. At the moment I found something better - I did let them know, to show transparency, and also gave them the Bank name, hoping they would involve the bank on their future list. The email reply from one Finance Consultant was in the tone of "well I do not believe you"... and from that moment on I ignored the reply. If asked, I will also share an image of that email.

My overall suggestion is to always look for local brokers and any broker that gives you a better offer, especially on those rate conditions of today. Make your choices wisely, as I was subject to finding something better.

25 August 2023
Unprompted review
Rated 5 out of 5 stars

Superb level of service and commitment

Hypofriend was recommended to me before, and now it's my turn to recommend it, after my mortgage has been approved with their help.

My consultant was Jens Jendrzejewski and he's super professional and friendly.

Superb level of service and commitment, strive to find a solution, patience, and just being there for you.

13 June 2023
Unprompted review
Rated 5 out of 5 stars

Thanks a lot, Nicole!

Nicole was very professional, supportive, helpful and friendly during our process of finding the right property and getting the financing loan. Always there to answer our questions, or to check documents (and there was a lot of them to check).
I'd definitely recommend Hypofriend to a good friend. A well deserved 5/5*.

24 July 2022
Rated 5 out of 5 stars

Great experience

Great experience! My mortgage expert, Jens, felt very trustworthy and always helped me answering my questions. I would gladly recommend him for friends and other customers.

30 May 2022
Rated 5 out of 5 stars

Working with Sven @ Hypofriend

Sven was incredibly supportive throughout the entire process. He went above and beyond with things like helping translate emails from German to English – even when that was not 100% related to Hypofriend. I 100% recommend working with Sven, especially if this is your first time buying property and you're unsure how to navigate everything!

27 February 2023
Rated 5 out of 5 stars

I'd like to recommend Hypofriend to…

I'd like to recommend Hypofriend to everyone who wants to buy house in Germany, especially if you only English speaking!
They will not only find you a good offer, that is tailored to your finances but will act on the case, chase the banks, and sort out all formalities until deal is done!
Smooth, quick and good offer. Denise and Mike - thank you!
We are moving in to our dream home very soon!

1 April 2023
Unprompted review
Rated 5 out of 5 stars

Go for it!

We loved our experience with Sven from hypofriend! He has been our rock during all house negotiations and finally, when we bought our home the financing he found for was was just great! I highly recommend working with hypofriend!

27 January 2023
Rated 5 out of 5 stars

These people are the best

These people are the best. Julia walked us through the whole process. After some false starts, she helped us buy a fantastic home for us in Berlin. She was so patient with us and answered all our questions.
In general Hypofriend has so many helpful resources for buyers and sellers in Germany.

1 March 2023
Rated 5 out of 5 stars

I would recommend Hypofriend to anyone…

I would recommend Hypofriend to anyone trying to buy a property in Germany!

Actually I could not even imagine how I would have done everything that is needed to accomplish the purchase without their help.

Not only they guide you through the process (also helping you resolve problems along the way) but also they find the best rates for your mortgage.

Thanks so much!
Luis

28 February 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look