HyperJar Reviews 3,570

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the app for its user-friendliness and ease of managing finances, especially for children. Many appreciate the ability to track spending, set limits, and teach financial independence, with the product being described as convenient and effective for family budgeting. The customer service is consistently highlighted as excellent, with many people noting quick, helpful, and efficient resolutions to their issues. However, some customers experienced issues with payments, particularly when abroad, with transactions occasionally declining or cards being frozen. A few people also encountered difficulties during the account setup process, such as verification codes not arriving, or found the transfer system within the app to be complicated. There were also isolated reports of issues with account access or fund availability, leading to frustration and a perceived lack of proper customer support in those instances.

What people talk about most

User experience

Customers generally express satisfaction with the user experience, highlighting the app's ease of use and... See more

Payment

Reviewers mention ambiguous feedback about payment. Many customers appreciate the ease of transferring money... See more

Customer service

Consumers generally express satisfaction with customer service, highlighting prompt and helpful interactions.... See more

Application

People report positive experiences with the app, finding it user-friendly and easy to navigate. Many praise... See more

Product

Clients share positive opinions on product, particularly praising its features for children. Many reviewers... See more

Based on these reviews

Rated 5 out of 5 stars

Love using Hyper Jar, Iam regularly saving now for important things like Christmas and birthdays, I put so much away each month with my dedicated jars and I can watch it grow. My daughter has a car... See more

Company replied

Rated 5 out of 5 stars

Great experience with HyperJar. It’s been really useful whilst the kids have been young. Easy for us all to use the app, keep track of spending and adding money. Only had a couple of issues where my d... See more

Company replied

Rated 5 out of 5 stars

I can transfer money to my children immediately. I can see exactly where and how much they are spending. The app is user friendly and looks good. The childrens cards look great and they feel more gro... See more

Company replied

Rated 5 out of 5 stars

I’ve been using HyperJar cards for my two teenagers and they’ve been really convenient. I can easily track their spending and set limits, which gives me peace of mind. It’s also great for teaching... See more

Company replied


Company details

  1. Alternative Financial Service

About HyperJar

Written by the company

Clearer, easier, happier money. In Jars.
HyperJar is the world’s smartest payments and planning account.
A digital version of jam-jar budgeting that makes it easier to plan, share and spend your money.

Get the money management app with bank-grade security. Budget your money with Jars and spend directly from them.


Get it on Google Play

Download on the App Store

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy and helpful

It’s a good easy way to
Manage your children’s finances whilst giving them some independence.

30 March 2026
HyperJar logo

Reply from HyperJar

Hi Buckton,

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards
Akansha

Rated 2 out of 5 stars

Disappointing registration process

Every step of the registration process prompted an error message stating something went wrong. I had to contact the liver chat several times anf i an still unable to complete the account verification. This has been very disappointing

29 March 2026
Unprompted review
HyperJar logo

Reply from HyperJar

Hi Mi,

Thank you for taking the time to share your feedback, and I’m really sorry to hear about the issues you’ve experienced during the registration process. We understand how frustrating it must be to encounter repeated errors, especially when trying to complete your account verification.

We’ve followed up with you to request some further details so we can locate your exact application and help speed up the process. Once we have this, we’ll be able to look into what’s causing the issue and support you in getting everything completed as quickly as possible.

Kind regards,
Waays

Rated 1 out of 5 stars

Hard work to set up and kept crashing…

Hard work to set up and kept crashing whilst uploading photo.

29 March 2026
Unprompted review
HyperJar logo

Reply from HyperJar

Hi Oliver,

Thank you for your feedback, and I’m sorry to hear you experienced issues during the setup process. We understand how frustrating it can be when the app crashes, especially when trying to upload important documents.

We’ve reached out to you via email so we can assist further and help get this resolved as smoothly as possible.

Kind regards,
Waays

Rated 5 out of 5 stars

Excellent app for parents

Excellent app great for kids so you can keep an eye on their spending.

29 March 2026
HyperJar logo

Reply from HyperJar

Hi VKS

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards
Lata

Rated 5 out of 5 stars

Very quick and friendly resolution to…

Very quick and friendly resolution to attempted fraudulent transactions. Great for managing kids pocket money accounts.

29 March 2026
Unprompted review
HyperJar logo

Reply from HyperJar

Hi Steph,

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards,
Sakshi

Rated 5 out of 5 stars

Mu experience was very good Russian was…

Mu experience was very good Russian was very clear precise and helful

28 March 2026
Unprompted review
HyperJar logo

Reply from HyperJar

Hi Lily,

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards,
Sakshi

Rated 5 out of 5 stars

Works well

Works well, helps me keep an eye on what they spend on

28 March 2026
HyperJar logo

Reply from HyperJar

Hi Heather,

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards,
Sakshi

Rated 5 out of 5 stars

I contacted Live chat for support…

I contacted Live chat for support setting up my son's account. Sakshi was really helpful and patient, resolving the issue and helping us to get set up

28 March 2026
Unprompted review
HyperJar logo

Reply from HyperJar

Hi Chris

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards
Shambhu

Rated 5 out of 5 stars

Raghvendra was so helpful in assisting…

Raghvendra was so helpful in assisting me!

27 March 2026
Unprompted review
HyperJar logo

Reply from HyperJar

Hi jb

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards
Shambhu

Rated 5 out of 5 stars

Helpful & Efficient

Sakshi was very helpful & efficiently resolved my query.

27 March 2026
Unprompted review
HyperJar logo

Reply from HyperJar

Hi Cherie

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards
Akansha

Rated 4 out of 5 stars

Best for using overseas, best kids accounts

Best accounts for kids , can use abroad with no issues specifically Africa

26 March 2026
HyperJar logo

Reply from HyperJar

Hi Tiroyaone,

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards,
Alok

Rated 5 out of 5 stars

Great!

Such a great app for me to help my kids learn how to manage their money in a safe way.

26 March 2026
HyperJar logo

Reply from HyperJar

Hi Katherine,

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards
Alok

Rated 5 out of 5 stars

I use hyperjar everyday at home and abroad.

I use hyperjar for all my trips abroad, it gives you an instant spend report and converts your currency spend into GBP so you know exactly what things are costing you.
I love the cashback feature when spending in stores.

26 March 2026
HyperJar logo

Reply from HyperJar

Hi Michelle,

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards
Alok

Rated 5 out of 5 stars

It's great for my kids to use

It's great for my kids to use, I can see exactly where and when they use the card

26 March 2026
HyperJar logo

Reply from HyperJar

Hi Wendy,

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards,
Alok

Rated 5 out of 5 stars

The whole experience makes it simple

The whole experience makes it simple to manage my children's money.

26 March 2026
HyperJar logo

Reply from HyperJar

Hi Keith,

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards,
Alok

Rated 5 out of 5 stars

Akansha was my assistant today

Akansha was my assistant today. She was very responsive and very helpful. Thank you!!

26 March 2026
Unprompted review
HyperJar logo

Reply from HyperJar

Hi Jon,

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards
Saurav

Rated 5 out of 5 stars

easy to use and safe for my children to…

easy to use and safe for my children to use money I give them. I can alsomonitor everything. Great overseas function too

26 March 2026
HyperJar logo

Reply from HyperJar

Hi Lazy,

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards,
Sakshi

Rated 5 out of 5 stars

Brilliant for kids pocket money

I use Hyper Jar for my kids pocket money. It very easy to use. My eldest was able to link it to her Google wallet which is super useful. Both of them have the app on their phone which definitely seems to helps them to save their money.

26 March 2026
HyperJar logo

Reply from HyperJar

Hi Alison,

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards,
Alok

Rated 5 out of 5 stars

Great for kids spending

This is a great way to share money with my children. I use different jars to save for different things, I even have one for my dog, in case of emergencies. I have used the cashback system too and saved some money on my Christmas shopping. I love it most of all it's free to use and the app is really easy to use.

26 March 2026
HyperJar logo

Reply from HyperJar

Hi Rather,

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards,
Alok

Rated 5 out of 5 stars

Good app

The app is useful

26 March 2026
HyperJar logo

Reply from HyperJar

Hi Amy,

Thank you for taking the time to write us this fantastic review! I am really pleased to hear you are enjoying HyperJar.

If you have any further queries, please do not hesitate in getting back in contact with us and one of our lovely team will be happy to help you.

Kind Regards,
Alok

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