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Company details

  1. Web Hosting Company
  2. Internet Service Provider
  3. VPN Service

Written by the company

Hypere provides cloud computing services, giving small businesses, and consumers, easy and straightforward access to Dedicated Servers, Co-Location and Virtual Private Servers.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Unreliable tbh

While The owner was mostly fast to respond to my discord prompts, it does appear this host is a scam, designed to make you wait as long as possible so they can (probably) move your money away from the receiving account. He conveniently deleted the “hackers” data and constantly said a refund was being processed and yet nothing happened. I had to use PayPal chargeback to get my money back. Would not recommend.

4 May 2024
Unprompted review
Rated 1 out of 5 stars

Scam/Fraud. Corrupted our data without a backup

Where do I start…. We were messed around for 6 months while trying to buy a 5950x because the owner “accidentally” refunded the order.

They then had issues on one of their vps nodes that we used, refused to look into it and insisted it was a problem on our end. We were swapped to a different node and given it free for a few months, little did we know we were put on a DEVELOPMENT node which was taken offline around 3 weeks ago for maintenance, we tried hard to get them to put the server back online so we could keep using it but they refused. They replaced it a third time and claimed they had put all our stuff back onto it, however they installed the standard unconfigured and dateless version of one of the pieces of software we were using in order to cover up the fact that they had CORRUPTED all our data and that we had to start again without backup.

We then finally got an upgrade to a 7950x which had been in the works for 6 months and were being asked to pay for a temporary 5950x server the owner said we could have for free until he got the 7950x up. He was requesting around £1100 for 12 weeks of use. The server for a year would have been £1300 so it was a blatant scam and we refused to pay

Now the owner has stopped responding to our requests and will probably refuse to refund us for the 7950x we had for around 2 days.

Awful company, blatant scam/fraud, DO NOT USE THEM

18 March 2024
Unprompted review
Hypere logo

Reply from Hypere

Hello Kieran,

We've checked our records, and let's clear a few things up here:

You first ordered a 5950X dedicated system on 04/11/2023, which was delivered on the 21/11/2023 - as per the timeframe given to you on this custom order. You cancelled your order less than 24 hours after it was delivered, which was automatically accepted, and the service cancelled.

You then wished to cancel this request, which we obliged (haven already refunded the balance), and kept your server online, for a further 5 months whilst you arranged to re pay the invoice balance, whilst submitting a upgrade request to a Ryzen 9 7950X, which was once again, approved, as a goodwill gesture.

This server was ready for delivery on the 17/03/2024, as soon as it was delivered, you (once again) submitted a refund request, requesting a full refund of the amount paid. (Notice a pattern here?)

We once again, approved this request, however, we made it clear that we would be retaining 5 months of service fees, at our cost, for the 5950X machine that you have had continual access to, during this time. (The amount requested was 190USD per month, for 5 months), not 1100GBP.

We have never once refused to issue you a refund, however we're not about to provide a system for 5 months, completely free of charge.

In regards to data loss, you never made a single payment on this VPS, it was suspended, and later terminated for non-payment, however, once again, as a goodwill gesture, we have referred the drive to data recovery, which will be made available to you upon payment of overdue sums.

Rated 5 out of 5 stars

The best hosting company

The best hosting company, probably ever

I've been using Hypere for the past 6 months. I get round the clock updates on my servers. The service is outstanding, the support staff is serious and professional, the owner is always ready to answer even the simplest questions.

If i could give 6 stars, i would probably do it. The overall experience is exceptional. i have never seen such a fast and cohesive team, and all the issues are always resolved fast and easily.

I will surely buy and collocate all my servers with them.

11 October 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Sent and email to sales and was quickly greeted back with the information I needed.

Setup of the server was in the timeframe of a couple of hours. Was also asked if I need a call to run throgh how to use the server management software.

Network has been great and the server performace is outstanding. Any queries have been answered very quickly

Cant recommend Hypere enough - Keep it up

24 June 2023
Unprompted review
Rated 3 out of 5 stars

Great Experience

01/04/2023
I recently have had the pleasure of utilizing the hosting/colocation services offered by Hypere. I must say that my experience so far has been nothing short of fantastic. From start to finish, the team was incredibly helpful and provided prompt responses to all of my questions.

Not only were they quick to respond, but they also took the time to ensure that all of my concerns were addressed in a thorough and professional manner. I felt valued as a customer, and it was evident that they genuinely cared about my satisfaction.

Overall, I highly recommend Hypere for anyone looking for a reliable and efficient hosting/colocation service. My experience has been top-notch.
Thank you, Hypere,

1 April 2023
Unprompted review

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