HYPE Reviews 5,181

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

On my opinion Hype is a great Bank Card for all the services included into. Exellent paymant service for Online purchases paymants, even Customer Service. The App as the online page version are ea... See more

Company replied

Rated 5 out of 5 stars

Trustworthy bank with great customer service. The definition of what people should look for when looking for an online bank. Last year my card got cloned and I lost some money, but the customer ser... See more

Company replied

Rated 5 out of 5 stars

To all HYPE users !!! I am an old age pensioner, mobility is one of my problems, so not being able to go to the bank, creates a number of difficulties. HYPE in every aspect has become an essentia... See more

Company replied

Rated 2 out of 5 stars

Creating a supporting chat that stays open even if you close the app. That would make communication between the customer and the Hype Team easier.

Company replied

Company details

  1. Money & Insurance

Written by the company

HYPE, brand di Banca Sella, è il conto di riferimento per chi riconosce nel digitale e nell'innovazione tecnologica un valore determinante nel miglioramento della propria vita. Come brand di Banca Sella, creiamo prodotti completi e innovativi, progettati per rispondere in modo semplice e immediato ai bisogni quotidiani. Oggi quasi due milioni di persone hanno scelto HYPE per gestire la propria routine finanziaria.


Contact info

  • Piazza Gaudenzio Sella 1, 13900, Biella, Italy

  • hype.it

4.1

Great

TrustScore 4 out of 5

5K reviews

5-star
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Rated 5 out of 5 stars

Great free prepaid card!

A free prepaid card that's essential for everyday purchases. It offers a wide range of convenient payment services. More than satisfied!

26 February 2026
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Reply from HYPE

Hi Renato, thank you for your positive feedback. We’re glad to know that the experience we offer every day meets your needs 💙

Rated 5 out of 5 stars

Okay very well

25 February 2026
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Reply from HYPE

Hi Angelo, thank you for taking the time to leave us a review! We are delighted to hear that you are satisfied 💙

Rated 5 out of 5 stars

Wonderfull

25 February 2026
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Reply from HYPE

Hi Christian, thank you for taking the time to leave us a review! We are delighted to hear that you are satisfied 💙

Rated 5 out of 5 stars

Very great app indeed

Very great app, I appreciate how easy it is to operate with it

25 February 2026
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Reply from HYPE

Hi Christian, thank you for your positive feedback. We’re glad to know that the experience we offer every day meets your needs 💙

Rated 5 out of 5 stars

No problems.

24 February 2026
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Reply from HYPE

Ciao Armando, grazie per aver dedicato del tempo a lasciarci una recensione! Super felici di vederti soddisfatto 💙

Rated 5 out of 5 stars

Very comfortable to use and easy

Very comfortable to use and easy. Very user-friendly and affordable since you have to pay only when recharging the account

24 February 2026
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Reply from HYPE

Hi Jonatan, we're happy to see you satisfied 💙

Rated 5 out of 5 stars

Easy

Is almost perfect, perfect is not possible in this world. Easy to use and free (HYPE base).

24 February 2026
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Reply from HYPE

Hi Vittorio, we're happy to see you satisfied 💙

Rated 5 out of 5 stars
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Reply from HYPE

Ciao Raffaele, ti ringraziamo per il feedback così positivo. È bello vedere che l’esperienza che offriamo ogni giorno rispecchia ciò di cui hai bisogno 💙

Rated 2 out of 5 stars

No customer service

No customer service

1 February 2026
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Reply from HYPE

Ciao, la nostra assistenza è disponibile attraverso diversi canali, quello telefonico, email o chat: scegli pure quello più adatto alle tue esigenze. Siamo qui per aiutarti.

Rated 5 out of 5 stars

Hype: the Best

Hype: the Best.

So far, I can only praise this service, it has been impeccable in every respect. Activation is as simple as described, the app works perfectly, and the physical card arrives quickly. In case of theft, it can be instantly blocked and replaced with a virtual card, and a new physical one can be requested with ease.
Everything promised has been delivered. It’s the best service I’ve ever had — I highly recommend it and hope they maintain this excellent level of efficiency.

Congratulations !

1 September 2025
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Reply from HYPE

Hi Chiara, we're happy to see you satisfied 💙

Rated 5 out of 5 stars

The best I had so far

Greate support for any inconvenience and warnings when there are problems with servers. Greate securyty and privacy but really easy to chang the main device when needed

5 June 2025
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Reply from HYPE

Hi Tommaso, we're happy to see you satisfied 💙

Rated 4 out of 5 stars

The service is great, but...

The service is great.
The only thing that bother me is that it sends you a lot of spam emails and notifications that irritates me.
There are no downsides for usability.

23 February 2026
HYPE logo

Reply from HYPE

Ciao Gabriele, grazie per il tuo feedback. Se vuoi approfondire la natura delle comunicazione che ricevi, e eventualmente come disattivarle, la nostra assistenza è a tua disposizione

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