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Hyonix Reviews 226

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TrustScore 5 out of 5

4.9

Cloud Computing Service
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Review summary

Created with AI, based on recent reviews

Looking at 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the top-notch service and support, highlighting the reliability and stability of the servers. Many people appreciate the incredibly fast response times from the support team, who are often described as precise, kind, and professional in resolving issues. The overall user experience is frequently noted as smooth and efficient, with many expressing high satisfaction with performance and ease of use. However, some customers mentioned issues with the purchasing process, requiring tickets for upgrades, and expressed dissatisfaction with the refund policy if service fails. A few other people also felt that advanced users might desire more customization options, and one reviewer noted a policy regarding data removal upon non-renewal.

What people talk about most

Service

Clients share positive opinions on service, with many expressing high satisfaction and appreciation for the... See more

Customer service

Customers had positive experiences with customer service, consistently praising the support team for being... See more

Response time

Users describe positive interactions with response times, highlighting the speed and efficiency of customer... See more

User experience

People report positive experiences with the user experience, highlighting fast and simple setup processes.... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, kindness, and responsiveness throughout... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My request to move my server location closer to my broker's server location was quickly fulfilled! I even requested it twice, due to my own mistake of not performing a thorough ping test on the neares... See more

Rated 5 out of 5 stars

Their service and support is top notch. Plus their options of hardware specs and prices are really good. I've recently upgraded twice and both times they were done quickly with no issues. Since I tr... See more

Rated 5 out of 5 stars

Outstanding service from Hyonix! I recently had an issue with my VPS, and their support team went above and beyond to help me. They replied incredibly fast, were precise in identifying the problem, an... See more

Rated 5 out of 5 stars

I had an urgent technical issue with my server and needed immediate support. It was a high-stakes situation and there was a lot on the line. Ryan and team stepped up within minutes and helped me re... See more

Company details

  1. Cloud Computing Service
  2. Internet Service Provider
  3. Web Hosting Company

Written by the company

Providing the best and the cheapest Windows VPS RDP based on Hyper-V technology and more.

Contact info

4.9

Excellent

TrustScore 5 out of 5

226 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Good for automation, minor setup issues

I recently started using their RDP service for automation tasks, and while the network speed and pricing are great, I did encounter some minor setup issues. However, Hien from the support team promptly resolved the problem. Overall, I'm satisfied and would recommend giving them a try.

1 November 2022
Unprompted review
Rated 3 out of 5 stars

Decent service, needs UI improvements

I've been using Hyonix's Windows VPS for running SEO tools for about a month. While their network speed and pricing are good, the user interface could use some improvements. It took me some time to get accustomed to it. If they work on the UI, I'd consider giving them a higher rating.

1 March 2023
Unprompted review
Rated 4 out of 5 stars

Quality service, minor setup issue

I've used Hyonix's RDP for a month to grow my Etsy account. Overall, it's a solid service with good pricing and fast network speeds. The only drawback was a minor issue during the initial setup. However, Tai from their support team quickly resolved the problem. I'd recommend giving them a try.

28 February 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service: my experience with this VPS company

I am absolutely thrilled with the customer service provided by this VPS company! Their servers are fast, reliable, and easy to use, but what really impressed me was their support team. Every time I needed help, they were incredibly responsive, friendly, and knowledgeable, resolving all my issues in record time. I am very grateful to have chosen this company for my VPS hosting needs, and I highly recommend their service to anyone looking for a reliable and user-friendly company to host their website or application.

18 March 2023
Unprompted review
Rated 5 out of 5 stars

Great service so far

Great service so far, good balance bewteen price and performance, highly recommended, staying with them for future vps necessities

1 July 2022
Unprompted review
Rated 5 out of 5 stars

Top quality service, 5 out of 5 stars

I couldn’t have asked for a better service than this. Would definitely rate them with 5 out of 5 stars. Fast network speeds, consistently running on 1/10 Gbps with well peered connectivity to large ISPs

9 December 2021
Unprompted review
Rated 5 out of 5 stars

It was my first experience

I used to using two big vps service providers last year before I heard Hyonix... but the experienced I had with previous service providers really hurt me and wasted my time.

21 October 2021
Unprompted review

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