It took 3 weeks for a jersey delivery to my location for instance I thought that this was scam store but when I communicated with PayPal for a dispute they delivery my product right away thanks to P... See more
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As yet still not delivered. No reason given. They say another 10 days which just sounds like a fob off. No helpful communications, no helpful tracking information, just says not yet collected. I am no... See more
Not worth 1 star tbh, awful company. Gloves need to be plugged into a power bank to work so completely impractical to use unless you want wires down each arm of whatever you’re wearing to then plug in... See more
The gloves need an additional power bank to stay charged, the warmth doesn't last long once unplugged. When I emailed them to ask why the charge didn't last, I got a reply stating I could purchase at... See more
Company details
Information provided by various external sources
HYGO's official Shop for the best stuff. Actually cool. Actually useful. Actually fun.
Contact info
E Garry Ave 1740, 92705, Santa Ana, United States
- hygoshop.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
**FRAUD**Not deserving of even a single…
**FRAUD**Not deserving of even a single star. I saw something i liked on here months ago and finally decided to place an order 1.5 weeks ago. Wouldn't you know, I got 2 spam emails from the site (on top of what can only be a fraudulent confirmation email), and now the site doesn't exist, at least anywhere i can get to it. DO NOT GIVE THIS SCAM YOUR MONEY
order number 32505
order number 32505
I never received my order which was made on January 26, 2019,
I will never recommend again
It is a great shop
Even during the pandemic
Even during the pandemic, received in great condition and love the support provided!
never received anything.!! lost my money
never received anything.!!! I advise you to not visit. I thought that it was a good one, but I was wrong! I recently buy something on nirvax.com and I did not have this kind of problem. I usually don't write reviews but I'm writing this time because I'm mad!

Reply from HYGO Shop
The product has not been delivered and…
The product has not been delivered and the refund has not been made! I'm so angry.

Reply from HYGO Shop
If there was a way to rate I'm the…
If there was a way to rate I'm the negatives I would. Ordered in January and have yet to receive the product. Understand the effects of coronavirus but 5 months is plenty of time to either deliver or contact me stating why it is taking this long

Reply from HYGO Shop
DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY! I never received my purchase. I made three attempts to contact them, and they never responded. After 6 weeks worked with PayPal’s resolution center to get refund.

Reply from HYGO Shop
Do not order from these people!!!!
Ordered something 3 months ago. Sent multiple emails and no response what so ever. Im out 50 bucks.

Reply from HYGO Shop
God I wish I looked at online reviews…
God I wish I looked at online reviews first. DO NOT PURCHASE FROM THIS STORE. I ordered a product and immediately changed my mind and wanted it cancelled. I sent about 3 emails to them stating the fact and they ignored me only to get back to me 4 days later and say my order had been shipped. I tried tracking it but it doesn't show that it has been shipped yet. These people are liars and cheats.

Reply from HYGO Shop
DON’T MAKE THE MISTAKE OF OVERLOOKING…
DON’T MAKE THE MISTAKE OF OVERLOOKING LOW RATINGS. I CHECKED A NUMBER OF THE POSITIVE RATINGS AND THEY ALL HAD ONLY ONE REVIEW.....
I wish I could get a business like this where people send me boatloads of money and I do absolutely NOTHING! They don’t respond to emails, never even received a tracking number. Filed a complaint with PayPal. We’ll see. If my CC company will reverse charges I’ll go that way as they are more motivated to help you than PayPal.
Don’t even bother looking at their website and for Gods sake (as well as your own) don’t even consider buying anything from this place!
If you were interested in purchasing the floating moon (as I was) it can be purchased on Amazon without for less than half of The BS AND HARRASSMENT (an assumption on my part) FWIW YMMV.
Dave
PayPal reversed charges in less than two days! That sets a new record for me!
BTW - since I posted this review I have received the following texts (to date: note I have not purchased anything from any of them:
My.totalav.com - 833 201 8681
INFINITIKLOUD - Amy
Starscope Monocular - Rob
Playbeatz - Rob
Tom with TV-Buddy
Amy - w/mindinsole
Amy - with Playbeatz
Rob with InfinityKloud advising me to expect a shipping confirmation. No order ever place.

Reply from HYGO Shop
Oh my god dont go through this service
Oh my god dont go through this service. Any one posting 5 star reviews have to be bots or workers. I placed my order in January. It is now March and I've only just recieved a tracking number that doesn't work by the way and got told that it will take around 45 days to be shipped. There is no contact number there is no customer service there is only an unmanned email address so I can't even request a refund. I only ordered my item for my elderly grandmother because her favourite thing was flamingos so I thought oh I'll be a lovely granddaughter and buy my elderly grandmother some flamingo slippers. It took that long to hear anything and my grandmother has passed away so I don't even have a use for these anymore. SAVE YOUR SELF DO NOT UNDER ANY CIRCUMSTANCES ORDER FROM THIS COMPANY

Reply from HYGO Shop
Those who wait a month are lucky
I ordered a brace in May and I just got notification today (Jan. 20, 2020) it was sent. They don't respond to inquiries and I just assumed I lost out on the $20. I wonder if it will actually arrive? Those complaining shipping took over a month have no idea how lucky they are .

Reply from HYGO Shop
My order place on 29.11.19 has just …
My order place on 29.11.19 has just been dispatched on 18.1.20... I still have no idea if it will ever arrived. Found the same item £8 cheaper on Amazon with next day delivery!!! Note to self.. never order from this company again!

Reply from HYGO Shop
Very Poor Delivery Time
Have waited over 2 weeks for a knee brace. Taking more that a week in transit. Since HYGO delivery is so bad and my mom needs this brace, I think I am going to use it as a spare and go out and purchase from Amazon.
Do not order
Do not order! I placed my order 4 weeks ago and it still has not been dispatched. I have emailed countless times, tried to contact them by social media. NO REPLY. I think this is a scam. What a waste of £60.
I should have done my homework on this…
I should have done my homework on this company it's a scam. I brought something for Christmas and never recieved my purchase and tried countless times to reach out to them no response a waste of money 30 dollars down the drain
Absolutely terrible
Absolutely terrible, ordered something at the start of the month and the tracking has NOT been updated nor have i. Customer service is terrible as 3 days ago i wrote an email to them and I've gotten no reply, i feel absolutely conned and will not recommend this website because of its terrible treatment towards a customer by leaving him completely in the dark on something he spent his hard earned money for
waste of time!!!
I ordered a parcel on November 1st and the money way taken out of my account, it is now November 28th and I have received no parcel, I have emailed Hygo twice and had no reply I am disgusted with this very unhappy customer
No parcel no money
So I have been waiting for an item to arrive for coming up 8 weeks. The payment for this item was taken out on the day of ordering. The tracking info has not been updated for 6 weeks and when I have sent emails (lots of) non of these have been replied too. So I have no parcel, no refund and no explanation. One very stressed and unhappy customer.
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