Hydroponic Centre Reviews 

152
TrustScore 4 out of 5

4.2

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Rated 3 out of 5 stars

Poor description of goods cost me more money! Purchased a pump which stated in its description the flow was adjustable however what it didn’t say was you had purchase a flow controller and parts for t... See more

Rated 5 out of 5 stars

I've had a few consecutive bad experiences with a few shops online (sending IOUs and random replacement items without notifying me) until I found these guys. Postage was quick, delivery even quicker... See more

Rated 5 out of 5 stars

Super easy to set up and remove if needed strong material used as well especially it being in my back garden.

Rated 5 out of 5 stars

Well priced quality product. Acoustic ducting used in a small recording studio. Length was longer than ordered which was useful gave plenty of extra margin. Appreciated the included jubilee clips too.... See more

Company details

  1. Hydroponics Equipment Supplier
  2. Garden Center

Written by the company

Here at Hydroponic Centre you will find all the products that you need, the advice and anything else that we be of help to you. If you are an expert or just an enthusiast give us a call or pay us a visit. Hydroponics is the process of growing plants indoors. Instead of using soil, uses water, a growing medium and nutrient solution. You get exceptional control over nutrients, light, water, temperature and other environmental factors, allowing gardeners to optimise their growing and maximise yields, even in limited space.


Contact info

4.2

Great

TrustScore 4 out of 5

152 reviews

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Replied to 50% of negative reviews

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4.2

All reviews

(152)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Got 4 items very good price and very…

Got 4 items very good price and very fast time of delivery but when it came one of my plastic bottles was split so had the liquid everywhere but they did rap it in fragile tap so more blame the delivery people for that hence the 4 stars would have been 5 otherwise but really happy overall ☺️

10 September 2022
Hydroponic Centre logo

Reply from Hydroponic Centre

Hello Kristina,

Thank you very much for the review.
The part that we appreciate the most, and it's because a lot of other people miss it, is the fact that you took your time to look at the packaging and had the power to discern between a poor packaged parcel, and poor handling by the delivery people.
People like you are rare so please receive our gratitude.

Have a great day,
Hydroponic Centre

Rated 5 out of 5 stars

Great company to deal with,kept…

Great company to deal with,kept informed, only thing let it down was the delivery from royal mail,driver left it , didn't inform anyone it was there and the proof of delivery photo was the passenger foot well of his van.the receptionist found the parcel the day after under a table in reception.

18 August 2022
Rated 1 out of 5 stars

Watch out for the tricky ads on packages.

I purchased what I thought was and as states in the advert, a growing system consisting of three bottles of fertiliser in liquid from, what I got was one bottle of the three advertised, if this is how you do business then you’ve lost me as a customer after order one.
Do not use this unless your clear of what your ordering, I hate this kind of trick advertising which is about getting more and more from your wallet, not gonna happen. Bad business techniques.

14 July 2022
Hydroponic Centre logo

Reply from Hydroponic Centre

Hello Leslie,

We do have mixed feelings about this review.
The reason is that in the title we mention what part of the Tri Part (Grow, Bloom, Micro) System you are buying. In you case you got the Grow.
We do understand that it is not as clear as it should be (no bad business techniques intended) so we've changed and updated our website listing after your review.
Now it shows the product and it also gives our customers the posibility to buy the whole set. Hopefully it will make it clearer and stop other customers from getting confused.
If you would like a refund or if you would like the other two products that are part from the set please send us an e-mail on sales@hydroponic-centre.co.uk

Have a great day,
Hydroponic Centre

Rated 1 out of 5 stars
Hydroponic Centre logo

Reply from Hydroponic Centre

Hello Robert,

Thank you very much for this review.
We haven't had any issues with the Cloth Pots, but we are sorry that this happened to you.
Could you please e-mail us on sales@hydroponic-centre.co.uk and describe the issue?
We are just resellers for these items but if there is a problem with it we want to either fix it with the manufacturer or change the supplier.
This would be really helpfull for future customers that will order this item.

Thank you,
Have a great day,
Hydroponic Centre

Rated 5 out of 5 stars

Fulfilment

The product I required, at a fair price, with expedite delivery! On that basis, all, of any prospective purchasers requirements are met. Web search over!

20 June 2022
Rated 5 out of 5 stars

Great service

I was unsure if the items were suitable for my needs and when I received the response I was able to place my order. Delivered promptly.

14 June 2022
Rated 2 out of 5 stars

Packaging was damaged and the item

Packaging was damaged and the item
I purchased was missing parts

*UPDATE* the company we’re very helpful and did refund me in full

3 June 2022
Hydroponic Centre logo

Reply from Hydroponic Centre

Hello,

We do apologise for the service the courier company has offered on this occasion.
Unfortunatelly it has nothing to do with the service we are offering.
As discussed, once you provided the photos of the damaged box we refunded you in FULL for your item.
We do understand that there is a chain of supply from us to you, our customer but unfortunatelly not every part of that chain is in our control.

Have a great day,
Hydroponic Centre

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