Hydeandrowe Reviews 

When I got there it was very dirty I had to wait outside for them to get a cleaner which took 2 hours. Bad communication. Bad service. Wouldn’t recommend.

To be fair to the Lettings Agency staff - most of the staff are either rude at the beginning or the end of the call.

When the tenants criminally neglect the homes they rent - Hyde and Rowe do not have the insurance to pay for the damage and they do not have the staff to repair the damage.

When the due date for the tenant/s to vacate - there does not seem to be a spreadsheet with a warning date to tell Hyde and Rowe staff to remind the tenants that their due date to vacate is soon. Letters of cancellation should be completed by Hyde and Rowe on behalf of the landlords or the tenant/s - these failures are astounding.

When a management team are not managing the day to day issues for the home - they should refund the fees ASAP. Too many agents take fees when they do little to warrant it.

Yearly inspections and regular rent reviews are not their practice unless you request this.

The staff have been told directly that business attire is what is expected of them - business attire and business like manner in person and on the telephone - at all times.

I wish them a higher standard of being.

Hydeandrowe property management company based in South Croydon. If you're landlord and considering to use this company-think twice, they're crooks and fraudsters. We have lease contract signed with them for two years, after one and half year into our contract they stop paying a full price of agreed rent, and trying to hold onto the property despite totally breaching the contract and no ground to stand on, they are simply operating like crooks. Their letting manager Marion is absolute joke, she's keeps coming up with some stupid excuses, which haven't had nothing to do with a legal document that have been sighted with them . We're starting a legal action against this company and evicting them from our property. So if you are a landlord and looking for a letting company-Hydeandrowe is a big red flag, avoid them! Instead of resolving the issue on professional level, this company spends its time deleting negative reviews from this website and posting fake positive ones. Hydeandrowe deleted my review 3 times already. Do not trust them, if you're landlord avoid them at any cost-they're the worst in the market

The best of the best,I really loved my stay with you guys,it was awesome every singleday, The Manning house is at a very strategic easy access to all amenities and the environment was very welcoming. I can't wait to book it again in future.Jeneen thank you very much for the services and sm looking forward to future longer stays,like two weeks if allowed 😀

Working with Hyde&Rowe was a truly seamless experience. They are exceptionally communicative, had a clear vision for the project goals, and made the entire development process enjoyable for the team. Highly recommend working with them.

Amazing customer service from the Serviced Accommodation team. My stay was pleasant and the staff were always available to assist me.

Very kind people

Staff very supportive and easily accessible

Great service and a smooth experience. Highly recommended! 😊

Hyde and Rowe are absolutely amazing !!
Always so helpful and lovely !! I had such a great experience with them, everyone was so helpful and so friendly thank you Hyde and Rowe !!

Stayed at a short stay hosted by this company, they make you pay a £300 deposit outside of the booking app, the booking app states 7 days for this to be returned having chased this they said that their policy is 10 days, upon constant chasing 30+ days later this has still not been returned for various reasons, people on holiday, back logs etc etc, with numerous occasions of people not getting back to me, after an unsatisfactory conversation where I was told they could not give me a timescale and if I had a problem raise it with my bank. I have then left a negative review across popular review sites. They have manged to remove one of these. they have now said that they would not refund the owed deposit until I removed the review from this site, which I did as I need my money back. 5 days later still no refund so I am now posting again, really dissapointed. I have text evidence of this interaction. it is now the 5th August and no refund.

I have worked with Hyde & Rowe South Croydon on several occasions recently .I have always found them efficient and courteous and helpful to deal with especially when replying to enquiries. I would recommend them.

Wanted to thank you again for making the process through to completion. Great to get this sold before the stamp duty came in.

Selected us the right properties for our budget and requirements, which saved us a lot of time and effort not going to inbcessarily bookings. All good.

I have been with Hyde & Rowe for over three years and they have been so helpful. When my family got bigger they immediately found me a bigger home at a better location for my kids school and I'm so thankful to the people that work there.

We recently had the pleasure of working with Mel from Hyde and Rowe to sell our property, and we couldn't be happier with it all. She was incredibly helpful and responsive to all our queries, making the entire process a seamless experience. Her expertise and dedication were evident every step of the way. We are truly grateful for his support and couldn't have asked for a better partner in this journey. Highly recommend their team for anyone looking to sell their property! They were incredibly genuine and spent a lot of time with me discussing the details of the sale.

Great property service, would recommend to all people looking for an agency .

I use them to manage my properties and am very impressed . They are there to handle and request or issue promptly . Very professional service. They also handled tenant issues.

My house was on the market for a long time. I didn’t know quite why but it was tough to deal with. After talking to Hyde and Rowe they showed me some of the reasons why and we fixed them and I used them to list the property. Yesterday it was finally sold. Great!!