Hybridgaming Reviews 

208
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, knowledgeable, and patient when guiding new buyers through custom PC builds and technical repairs. People consistently appreciate the friendly environment and transparent communication, ensuring everyone feels fully confident in the professional services provided from start to finish. Though some customers noted that older devices or specific legacy components could not always be successfully repaired due to age limitations. A few reviewers experienced minor limitations when certain older electronics were deemed too old for successful restoration or replacement parts.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as extremely helpful, knowledgeable, and... See more

Service

Clients share positive opinions on service, consistently highlighting fast turnaround times and helpful... See more

Product

People report positive experiences with product, highlighting great satisfaction with refurbished and... See more

Price

Customers consistently note positive experiences with price, highlighting great deals on refurbished laptops... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldnt fine anywhere else to leave a review so putting it here. I bought my used gaming PC from Hybrid mid-2025, I've now put some mileage on it and its done a great job for me so far, couldnt be... See more

Rated 5 out of 5 stars

My daughter’s Nintendo switch wasn’t charging. The guys at Hybrid Gaming explained what would need replaced and I was given a quote for repairs there and then. I received updates and had the switch ba... See more

Rated 5 out of 5 stars

Ive used these guys several times.Im tech literate probably a bit more than the average guy from my previous careers. But you have to use the best resource for the job. These guys know far more than m... See more

Rated 5 out of 5 stars

Having been locked out of my iPad I walked in to the shop/office and explained my situation. The lovely lady on the desk took my iPad and someone through the back office had it fixed within 15-20 m... See more


Company details

  1. Computer Store

About Hybridgaming

Written by the company

About us :

We specialise in Gaming PCs and our mission is to be the easiest place to deal with for all things PC.

We also consult, spec,build and deliver lots of other exciting projects such as video editing systems, flight simulators, golf simulators, Racing sims and cryptocurrency mining rigs.

Working with us should feel like you have an IT person on your side. We talk in plain English and will adjust our language to meet your level of understanding.

You should feel free to ask any member of the team as many questions as you need to in order to arrive at the perfect system for your needs. We are here to help and every customer is important to us.

Our Journey :

We started during lockdown as a result of the number of adverts for gaming PCs that simply were not fit for purpose. Our offering appealed to parents who worked or saved hard for their money. A gaming PC should be a very exciting gift for a child and we wanted to make sure that parents got a gaming PC capable of running the games their kids wanted.

From that start we have grown to a team of 7 as of July 2023. Our local community has helped us grow to a point where we ship across the UK and have customers from London to Inverness!

Our values :

We want to be the easiest company to do business with when looking for a PC for any use. We cannot compete with the bigger players on advertising budget so we set out to compete on service.

Our promises to you are

  • Every customer is important to us - you make our day when you choose us
  • We will be honest and transparent at all times
  • We will always attempt to provide the best value not the most expensive option
  • We will try to make the PC community inclusive and open to everyone
  • We will give back to our community in a regular and meaningful way as we grow


We hope that you will consider us for any IT needs

Hybrid Gaming

Contact info

4.9

Excellent

TrustScore 5 out of 5

208 reviews

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4.9

All reviews

(208)

84 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic customer service

I contacted Hybrid as I wanted to get my husband a gaming system for his birthday, I had looked on the website which was really well laid out and clear but was still a bit unsure of what I needed. I messaged via WhatsApp and explained my budget, requirements and the types of games that would be played. Dave and the team were fantastic, they talked me through all of the options, sent me links to YouTube to demonstrate game play and ensured everything was understandable for someone who has no experience in the field. The customer service has been exceptional, they shipped the items and followed up after to make sure all had been received. I would not hesitate to recommend them to others.

18 July 2024
Unprompted review
Rated 5 out of 5 stars

Best repair shop around

Took my Xbox in for a clean and service. Workers were exceptionally helpful and provided a quick turnaround and even when issues came up they went above and beyond what I would expect a company to do. Would recommend them for anyone looking for work on consoles or computers. 10/10 company

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Mobile phone problems

Walked into the place and instantly made me feel like royalty. I explained my problems with my mobile phone and the girl got one of the guys to look at it before I would book it in. Another smiling employee, started playing with it and fixed the problem within a minute. He said if it reoccurs then to book it back in. I just thought the service was fantastic and nothing seemed a problem. I will certainly use these guys again 10/10 from me. Thank you. 😊 Back today with a minor issue. Morgan fixed in seconds. Had a chat with him. They have only been open since March. A real asset to Ellon in Aberdeenshire. I rate these guys incredible. Please use them they are superb.

12 June 2024
Unprompted review
Rated 5 out of 5 stars

I had problems re my email provider and…

I had problems re my email provider and I was unable to access my emails.
I contacted the company and spoke to MORGAN who was very supportive and professional .
He diagnosed the problem and offered the solution quickly and efficiently.
He offered me advice on some other computer issues.
I am delighted that this company is now in Ellon.
I recommend them to anyone with technical computer problems.

15 March 2024
Unprompted review
Rated 5 out of 5 stars

New PC

Bought a PC for my son, he is very happy with it - he says it was simple to set up, fast download speed and and runs his games at a high level. There was an issue with one of the cards when it arrived but customer service was very good and it was fixed pretty quickly. One of the reasons that I chose to buy local. Would definitely buy from hybrid again!

10 February 2024
Hybridgaming logo

Reply from Hybridgaming

Thank you for being so patient with us Craig!

When something goes wrong we really feel it as we stress test everything before we send it. We replaced the graphics card that failed and will deal with the return with the Sapphire on our own time.

Really pleased that your son loves his new PC and that we managed to sort the issue and keep you happy!

Thanks for sharing! :)

Morgan @ Hybrid

Rated 5 out of 5 stars

Successful perseverance

Morgan and Dave persevered for several days with a tricky issue with my PC and its "new" second hand graphics card and were successful at a very reasonable cost. Great service!

16 February 2024
Unprompted review
Rated 5 out of 5 stars

brought 2nd hand rig from them

Good at replying to my questions fast pleasant good people to buy a decent rig from on a fair price and system I can only expect more good things to continue for them would recommend them to anyone.

:)

3 February 2024
Rated 5 out of 5 stars

IT problem solved!!

I contacted Hybrid Computing Ltd as I had a problem connecting my iPad to the printer. They came out the next day and very quickly sorted out the problem. They explained what might be causing the problem and also talked through what they were doing to resolve it. I found this very helpful as I’m not very computer literate.

2 February 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended! Best customer service!

I couldn’t recommend this company anymore! I’ve been speaking with David for a long time now trying to get a pc build for myself, he’s incredibly knowledgeable and very genuine man. I unfortunately wasn’t able to buy the PC due to life circumstances, however if I was to buy a pc I would 100% being buying from HybridGaming as the customer service was the best I’ve experienced from a company! I can honestly see Hybrid gaming going very far! Whoever is looking to get into PC gaming please give them a WhatsApp message as everyone is so friendly and David himself who runs the company knows a lot about PC gaming!

I personally want to say thank you David for your understanding and help throughout the whole process of trying to get me my dream PC which in the end wasn’t able to get from you, however I will be returning in the future if I’m in need of a pc and will be recommending my friends and family to your company.

2 February 2024
Unprompted review
Rated 5 out of 5 stars

Don't look any further for PC needs

We all know when the PC needs seen professionally or when you can fix it yourself, I am computer savvy and couldn't give my PC a fresh Windows install due to a failed update, my PC is an integral part of my daily routine and I was stuck, so, I messaged hybridganing and got Dave, the kindest most understanding person I have ever met. They are currently opening a shop in Ellon and extremely busy, Dave took my PC and loaned me an old laptop till he sorted my PC which he did quick smart by the way with all he has going on. If you need anything regarding your PC repairs or upgrades please visit them or send them a message. There are not enough words to describe how immense the service is.

23 January 2024
Unprompted review
Rated 5 out of 5 stars

If you need a gaming PC look no further!

Dave was so helpful from start to finish, contacted me throughout the process. My son was over the moon with his Christmas present, my son found hybridgaming from tic tok. I wouldn't go anywhere else! If you need knowledge and experience look no further! They wouldn't rip you off either!

1 November 2023
Unprompted review
Rated 5 out of 5 stars

100% recomend

He was able to fit me in last minute and fix my pc i would 100% recommend this guy for pc repairs and prebuilts

24 December 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing costumer service

Absolutely amazing costumer service. They helped me through my build, built it, shipped it and delivered all in less than six days during the Xmas period. My pc is amazing and I can't fault them at anything

14 December 2023

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