While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

You guys are bad and we need manon back now she is one of the best dancers and singer I have ever heard eyecons need her to come back.

Rated 1 out of 5 stars

They treat their idols so bad such as enhypen, katseye, new jeans, BTS and good groups are barely even focused on. They're using BTS for money even if fans can't see it they're using them if they were... See more

Rated 4 out of 5 stars

I was skeptical of hybe from the start but actually ended up getting some items I was interested in. I received the items I won & everything checked out. Some items would not be worth the almost 20USD... See more

Company replied

Rated 1 out of 5 stars

Hybe is SO shitty and horrible To all of their groups. Currently, the way ENHYPEN is being treated is terrible, and the stupid decision to kick Heeseung out is unacceptable. Manon from KATSEYE faced... See more

Company details

  1. e-Commerce Service

Written by the company

Hybe.com is challenging the conventions of online shopping. Buy Mystery Boxes with a Guaranteed Value. Access luxury brands for less.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Rubbish, waste of money.

Rubbish.

Cheap, own label products offered across 3 boxes until eventually my account was empty haha.

AVOID. Also promised me a free unboxing if I signed up. Never happened. Was of money.

13 December 2021
Unprompted review
Hybe.com logo

Reply from Hybe.com

Hi there!

Terribly sorry that you didn't have the best of experiences on Hybe!

Please don't hesitate to reach out to us at help@hybe.com or reach out to our support agents via live chat and we will do our best to assist with anything you need! Our team has reached out about the free box issue.

We will try to improve so that in the future we do better and give you the best experience possible!

Hybe Support Team

Rated 5 out of 5 stars

SUPERB HYBE

THIS WEBSITE MOST ENTERTAINING WEBSITE FOR ME BY OPENING A BOX

10 December 2021
Unprompted review
Hybe.com logo

Reply from Hybe.com

Hi there!

Thanks so much for your support and feedback! We're very glad you like it!

Rated 5 out of 5 stars

Hybe Good

Hybe is Authentic, Quick, and also provides reliable items at fair prices.

5 December 2021
Unprompted review
Hybe.com logo

Reply from Hybe.com

Hi Julian!

Thanks so much for your support and feedback! We're very glad you like it!

Rated 5 out of 5 stars

Amazing

This is honestly very fun and has great prizes

27 November 2021
Unprompted review
Hybe.com logo

Reply from Hybe.com

Hi Damian!

Thanks so much for your support and review! We're very glad you like it!

Rated 5 out of 5 stars

hi cool

it cool and works well

21 November 2021
Unprompted review
Hybe.com logo

Reply from Hybe.com

Hi Andrei!

Thanks so much for your feedback and review! We're glad you like it!

Rated 1 out of 5 stars

theyr giving others better chances to…

theyr giving others better chances to win the higher priced items.

14 November 2021
Unprompted review
Hybe.com logo

Reply from Hybe.com

Hi Jaydin!

Terribly sorry that you didn't have the best of experiences on Hybe! We can assure you that our system is fair and equal for everyone. We don't award some users with higher chances over others.

That being said, we will try to improve so that in the future we do better and give you the best experience possible!

Hybe Support Team

Rated 1 out of 5 stars

Rigged

Rigged. Such a coincidence that whenever I pay to open a box I get the cheapest prize I can get.

13 November 2021
Unprompted review
Hybe.com logo

Reply from Hybe.com

Hi Dimitris!

Terribly sorry that you didn't have the best of experiences on Hybe! We can assure you that our system is fair and equal for everyone. Please consider giving it another shot if you feel inclined as we constantly improve and update Hybe as best as we can.

We will however try to improve even more, so that in the future we do better and give you the best experience possible!

Hybe Support Team

Rated 5 out of 5 stars

love it because it gives free gifts and…

love it because it gives free gifts and you guys need to start selling 1 phone 8s because yall suck!!!!.

7 November 2021
Unprompted review
Hybe.com logo

Reply from Hybe.com

Hi Marion!

Thanks so much for your feedback and review! We're glad you like it!
We'll try to expand the variety of items as much as we can. Stay tuned!

Rated 5 out of 5 stars

LOVE IT!

This is a really cool way to earn points and be able to use them in anyway you feel the need too. I was super confused at 1st when I downloaded it but I have slowly gotten used to it.

5 November 2021
Unprompted review
Hybe.com logo

Reply from Hybe.com

Hi Kevin!

Thanks so much for your feedback and review!
We will try to make everything more straightforward so that there isn't confusion in the future.

We're also very glad you enjoyed Hybe!

Hybe Support Team

Rated 5 out of 5 stars

hood

ITS a good website to use

30 October 2021
Unprompted review
Hybe.com logo

Reply from Hybe.com

Hi there!

Thanks so much for your feedback and review! We're glad you like it!

Rated 5 out of 5 stars

Hybe is a very good website the only…

Hybe is a very good website the only thing about it is I wish we could get more items besides fires in the daily box I encourage other people to use this website.

29 October 2021
Unprompted review
Hybe.com logo

Reply from Hybe.com

Hi Massiya!

Thanks so much for your support and review! We're glad you like it!
Follow us on social media for giveaways! :)

Rated 5 out of 5 stars

Very good

Very good app and not a scam I have brought many boxes but they will RIP YOU OFF

27 October 2021
Unprompted review
Hybe.com logo

Reply from Hybe.com

Hi there!

Thanks so much for your feedback and review! We're glad you like it!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look