First time customer who wanted a specific product and looked for reviews with the best service and price. HWS Beauty came with both so I felt confident with my purchase. Ordering was simple and I was... See more
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Company details
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Discover the best salon haircare brands all in one place. Whatever your hair needs, we have something for everyone.
Contact info
Unit 9 The Arena, Mollison Avenue, Enfield, EN3 7NL, London, United Kingdom
- info@hwsbeauty.co.uk
- hwsbeauty.co.uk
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I ordered my products and they were…
I ordered my products and they were delivered on time and well packaged, would recommend
Very satisfied with the product which…
Very satisfied with the product which was exactly as described and delivered on time and according to instructions. Thank you very much. Would definitely use you again.
Good experience
Very quick service and response to my emails regarding return of and item. Refunded very quickly
Lovely products
Lovely products, great price, packaging brilliant and speedy delivery with RM, very happy customer.
Love these candles & very good price
Love these candles & very good price . Prompt delivery .
Decent quality- decent price!!!!
One of my favourite shops for hair products
I’ve ordered from HWS Beauty several times and I honestly love shopping with them. They have so many great professional brands, the products are genuine and the prices are usually really good too.
Delivery has always been very quick and I’ve never had a late order or any problems with anything I’ve bought from them. Whenever I need hair or beauty products, this is usually the first place I look. I only really shop elsewhere if they don’t have what I’m looking for.
Great product at a good price with…
Great product at a good price with quick delivery
Was looking for something to fix a…
Was looking for something to fix a split nail- just kept growing and splitting- the kiss power flex is hopefully the solution! Seems to be doing the trick so far-,I applied it over a week ago and can still see it holding -
Fab company
Good prices and service
Best price online
Best price online. Genuine article no dupes. Took a bit longer and usual to arrive hence 4 star. I think it was an issue with Evri
May use AI-assist with repliesRead more
Delivery service appalling
Delivery service appalling. Don’t even order from here as you have to sit in and wait for your parcel. We had people at home each time attempted delivery was made but they seemed unable to knock or use the door bell. Never again!

Reply from HWS Beauty
The product as always doesn't…
The product as always doesn't disappoint. Price and delivery good as well.
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