Huskee Reviews 

Not ergonomic, hard to hold and easily spills everywhere- too doesn’t close. Much prefer my old frank green to brands like Huskee and keep cup- have had all three brands.

I was a long-term supporter of Huskee for my business and invested a significant amount of money into their system before the takeover by the BioPak Group. I believed in the product and the sustainability model — which makes this situation even more disappointing. I now regret that investment.

Following the takeover, my store credits disappeared from my account and the Huskee Swap & Return programme effectively stopped operating.

At the time, I was actively communicating with the Huskee team and was repeatedly reassured that the programme was still active and that I could return my cups for store credit or a refund. I was told on multiple occasions that everything was “in progress” and that I would be refunded.

I have since been following this up on a weekly basis, with little to no meaningful response and nothing that has resulted in an actual outcome.

Several months later, I have received no store credit and no refund for the cups I returned under their returns allowance scheme. I have chased this repeatedly and provided all requested information. I was even encouraged to send additional cups back for a refund while being told the scheme was still operational — only to later discover it no longer was.

The communication has been misleading and the handling of this has been extremely poor. In my view, this appears to be a failure to honour confirmed refunds for returned products. What was once a sustainability-led programme now seems to have been quietly withdrawn, leaving customers out of pocket.

Based on my experience, I would strongly recommend finding an alternative company to work with.