Excellent service! A pair of long-handled gardening tools, etc expertly packaged and shipped to mainland, promptly & safely. Best value deal on Spear & Jackson spade, not only covering - but betterin... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The staff are all so helpful & friendly,some things may cost a little more, others may be a bit cheaper, but it balances out,& I think it's worth paying a bit extra at times, to keep the business thr... See more
Company replied
I am delighted with the Spear & Jackson garden spade I bought from Hurst to replace my ancient one which had broken. It was far cheaper than advertised by the ubiquitous online retailer which shares a... See more
Company replied
Top mail order site for household & DIY. Frustrating that I can no longer buy a chisel or a pen-knife here(!), but that apart, Hurst's are excellent. One of a now rare species of traditional hard-wa... See more
Company replied
Company details
- Department Store
- Chinaware Store
- Countertop Store
- Do-it-Yourself Shop
- Hardware Accessories Store
- Home Improvement Store
Information provided by various external sources
Better known on the Isle of Wight as 'Try Hurst First'. If you want Tools or Nails etc, use the back door. Kitchenware or Lighting, then use the front door. As any Isle of Wight shopper knows, there’s something for everyone at W Hurst & Son. Now that service and value is available to all via the internet at www.hurst-iw.co.uk.
Contact info
33 Holyrood Street Newport, PO30 5AX, Isle Of Wight
- 01983 523636
- shop@hurst-iw.co.uk
- hurst-iw.co.uk
4.9
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great service and free delivery available
Website easy to navigate. This time I wanted items for the garden. I struggle to lift more than 40 litres of garden compost and local garden centres charge for delivery. Hursts delivered for free within two days of ordering as I had topped up to minimum order with other garden products. The driver was friendly and helpful. Excellent service
25 April 2026
Reply from Hurst Iw
Thank you for shopping with us and for the very kind review. I am pleased that you are pleased with the service and our website. It is greatly appreciated.
Kind Regards
Carl
Top class service
My order came very quickly. It contained a lot of glass and had been meticulously packed in many layers of protective material. It was exactly what had I ordered.
The firm’s ordering system was easy to navigate.
Top marks for service!
20 April 2026
Reply from Hurst Iw
Thank you for the review, great to see that everything was wrapped and arrived to you as it should.
Kind Regards
Carl
Just wonderful
Just wonderful. Rang them. Ordered item. Delivered exactly on time. Brilliant service. Thank you
18 April 2026
Reply from Hurst Iw
Thank you for shopping with us and leaving such kind words.
Kind Regards
Carl
I got what I needed at a good price and…
I got what I needed at a good price and only one day after ordering it.
15 April 2026
Reply from Hurst Iw
Thank you for your review and rating, it is greatly appreciated.
Kind Regards
Carl
Easy and speedy
15 April 2026
Reply from Hurst Iw
Thank you for shopping with us and for leaving a review.
Kind Regards
Carl
Reply from Hurst Iw
Thank you for your review and rating, it is greatly appreciated.
Kind Regards
Carl
Excellent service & quality branded product!
Excellent service! A pair of long-handled gardening tools, etc expertly packaged and shipped to mainland, promptly & safely. Best value deal on Spear & Jackson spade, not only covering - but bettering - the applied ‘excess-length’ postal charge. Equating to an unbeatable option overall. Cannot be faulted. Many thanks!
12 April 2026
Reply from Hurst Iw
Thank you for shopping with us. I am pleased that the item arrived in good time and you were happy with the service.
Kind Regards
Carl
Delivered on time with a smile.
12 April 2026
Reply from Hurst Iw
Thank you for your review and rating, it is greatly appreciated.
Kind Regards
Carl
I like to keep the IOW shops going and…
I like to keep the IOW shops going and I always try Hurst first. I did a big order and they delivered on time and put my items around the back for me.
10 April 2026
Reply from Hurst Iw
Thank you for your continued support and for shopping with us, we are so lucky to have many loyal customers. Thank you
Kind Regards
Carl
impressive delivery service and a great…
impressive delivery service and a great price.
Thanks
9 April 2026
Reply from Hurst Iw
Thank you for shopping with us and for the review.
Kind Regards
Carl
Efficient friendly service and deliver
9 April 2026
Reply from Hurst Iw
Thank you for your review and rating, it is greatly appreciated.
Kind Regards
Carl
I ordered some sand and cement mix and…
I ordered some sand and cement mix and you had it in store for me within 24 hours. It was very good. The staff are always very helpful.
8 April 2026
Reply from Hurst Iw
Thank you for shopping with us, I am pleased that you are happy with the service.
Kind Regards
Carl
Reply from Hurst Iw
Thank you for your review and rating, it is greatly appreciated.
Kind Regards
Carl
Great companytodeal with
Great companytodeal with, ordering easy. Prices competitive, delivery service excellent
2 February 2026
Reply from Hurst Iw
Thank you for the kind words and review, it is greatly appreciated.
Kind Regards
Carl
Great prompt service
Great prompt service, great tea towels, the only thing I would say is, it would be nice to get a choice of colour and design.
7 April 2026
Reply from Hurst Iw
Thank you for your review and rating, we will certainly take the feedback on board and see what we can do.
Kind Regards
Carl
Prompt delivery as ever
Prompt delivery as ever; and placed around the back for me. Thank you 🙏
6 April 2026
Reply from Hurst Iw
I am pleased that you are happy with our service, Thank You.
Kind Regards
Carl
Reply from Hurst Iw
Thank you for your review and rating, it is greatly appreciated.
Kind Regards
Carl
Reply from Hurst Iw
Thank you for your review and rating, I am pleased that you are happy with our service.
Kind Regards
Carl
Reply from Hurst Iw
Thank you for the review and rating, it is greatly appreciated.
Kind Regards
Carl
please see my email of the 10th April
3 April 2026
Reply from Hurst Iw
Thank you for your review and for your email.
Kind Regards
Carl
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