Hurricanetax Reviews 

93
•
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Do not use this company. It is a total ripoff. This is by far the worst experience I have ever had. They do not return calls; customer service is rude and after spending thousands of dollars with them... See more

Rated 1 out of 5 stars

Had no problem taking our payments but when we finally questioned what they were actually doing to assist us, they were going to have someone call us back but they never did. Tried to call many many t... See more

Rated 1 out of 5 stars

Paid 350.00 for tax optimization up front Waited 6 months Hurricane outsourced to liberty. Hurricane never returned my messages Mike casstineta . They submitted my 2017 return electronica... See more

Rated 1 out of 5 stars

We were VERY CLEAR about our expectations and what facts we were already aware of. However we were fed a bunch of misinformation so that we would sign a contract. In the end all that was done was to... See more

Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(93)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dissatisfied customer

Do not use this company. It is a total ripoff. This is by far the worst experience I have ever had. They do not return calls; customer service is rude and after spending thousands of dollars with them, they tell me they cannot give me my files I requested after previously telling me they would. DO NOT GET INVOLVED WITH THEM. YOU WILL REGRET IT!!!!

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Very HAPPY Customer - I now have a REFUND!

I began working with Hurricane Tax when I encountered some issues with the IRS back in 2017. I was very much impressed by their immediate attention and action to my immediate needs. I was threatened with a wage garnishment and within one to two days of contacting Hurricane Tax, they were were able to intercept the wage garnishment, which would have caused a major financial setback fro my family and I.

Hurricane Tax did such a GREAT job that I am now expecting a substantial amount of REFUND because I followed the advise of my account managers.

Even though, I am now out of the woods with the IRS, I continue to work with Hurricane Tax because they put my needs first., The STAFF members are AWESOME! Some of the Folks I am thankful include: Geralyn, Ross, Diane and Mari and I'm sure there are more that have helped with my case in the back end.

I HIGHLY RECOMMEND Hurricane Tax for anyone who is need of Professional help with the IRS.

14 April 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Geralyn did an excellent job working with me on my taxes. She kept me informed and when everything was completed, answered my many, many questions. Even when I became frustrated, she was very professional, stayed calm, and continued to explain things to me until I understood everything that was going on. I would recommend Geralyn for anyone who needs her services.

30 March 2020
Unprompted review
Rated 5 out of 5 stars

Very Pleased with Settlement

Hurricane Tax has flaws like any other business; but overall I was very happy with the IRS settlement that Geralyn Constantino arranged for me. Geralyn is very easy to work with and knows her stuff. If you can arrange for her to be your consultant you won't go wrong.

25 January 2020
Unprompted review
Rated 3 out of 5 stars

Overall it was a good experience as in…

Overall it was a good experience as in the end was able to settle with a payment plan. the only comment is regarding response to emails. There was a very long delay to get someone to respond when I was inquiring about updates. It was very uneasy as I was getting tax notices that required responses. Some improvements needed with customer service when a customer is asking for updates. Repeated return calls not made and or repeated emails unanswered is not a good customer experience.

7 January 2020
Unprompted review
Rated 1 out of 5 stars

" Bait and Switch "

" Bait and Switch " They convinced me they had it all under control and I would be so happy! I released power of attorney and they signed a CRAP deal payed them 3500.00 they saved me 6,000.00 on a 50,000.00 $ debt. 6-3.5= 2500.00 saving WOW THATS 5% These guys are MASTERMINDS . I was doing better on my own. I had held the IRS off and was still negotiating when I turned it over to Hurricane.

3 January 2020
Unprompted review
Rated 4 out of 5 stars

After talking to Christina

After talking to Christina, I was some what relieved about my case. Then Eddie I think called said we could file an appeal, told me Christina would call, that was a month ago and I am still waiting on the call. Maybe the communication could be a little better. Calls or email.

31 December 2019
Unprompted review
Rated 5 out of 5 stars

The hardest part was making the call

The hardest part was making the call. Once I disclosed my information and shared my personal history, everything started to improve. It's been a year and I am finally in a place where I no longer have the weight of worry on my shoulders. Thank you for helping me resolve my Tax issue.

30 December 2019
Unprompted review
Rated 5 out of 5 stars

Eternally grateful

I am writing this letter to express my sincere appreciation to the agency Hurricane Tax. Special thanks to Donna senior tax rep. And Cindy for there efforts in resolving a difficult situation. Senior rep Donna was a big help we even PRAYED over the phone together. Though this difficult period it was hard however I had to Trust GOD who works through his people. Bottom line GOD used Hurricane Tax service through Donna and Cindy to bring a since for resolve to the situation. I am eternally grateful thank you.
James M.

30 December 2019
Unprompted review
Rated 5 out of 5 stars

I am forever greatful to Hurricane Tax

I am forever greatful to Hurricane Tax. Their expertise gave me a breathe of fresh air as I requested help with the IRS. I give them extremely high marks in assisting anyone who may have tax problems.

28 December 2019
Unprompted review
Rated 2 out of 5 stars

Did not provide the relief they said…

Did not provide the relief they said they would. I was told I would have only a small amount to pay and perhaps even nothing. Very poor communication. Took a long time. Ended up what I got was a lien on my home with 10 years to repay. Big deal. All that for the enormous amount I was charged? I could have done that myself!

28 December 2019
Unprompted review
Rated 1 out of 5 stars

I've been trying to get out of my…

I've been trying to get out of my contract with this company they don't return your calls, they got me the same pay installment after I told them I couldn't pay that installment. Nobody calls to talk to you about any questions you may have. Stay away from this company.

28 December 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look