Hunters Reviews 583

I went to view a property and I put down an application straight after seeing it. I was aware that quite a few applications might have been put down and that we might not get it. However, a few days later I was phoned by the agent who said that the landlord didn’t originally pick us, but the people they did pick had not responded so he said if I want to put a holding deposit down that day that the place would be mine as the landlord had agreed to my friend and I renting the property instead. We put the deposit down right away and a few days later (today) I got an email saying that the original people had “resurfaced” and had signed forms and passed referencing etc and they were going to go with them instead. They then refunded my deposit. I had cancelled viewings and made plans surrounding moving into that place. They basically used us as backup even though we’d put a deposit down. The email wasn’t even apologetic. Terrible agency.

I emailed this useless company 3 times over a period of three weeks to inform them that one of their properties had a wildly overgrown hedge and garden that was making the locality look a mess, and also impeding foot and mobility scooter traffic on the pavement. They didn't bother to reply ,so I reported the mess to the city council and wished them good luck in ignoring their emails ! Hopefully the council will do the work and bill these clowns !

Rented through hunters. We found out after being in property for 2 months that our landlord had died. Thus information was given through executor of will. When we left 3 weeks ago hunters still hadn't informed us he had died. They have ignored emails and not even acknowledged receipt of keys as we requested. Peter croft in charge of rentals has been rude and useless. When I spoke to him re our landlord dying and asking what was happening he laughed and just said he didn't know about the contents of the will. We had no choice but to use them but would never chose to use them

Had a viewing with Hunter, the agent who were representing the property is apparently green handed and has very limited knowledge of the room. Pretty disappointed.

If you ever need them pretty much they are very slack in responding to emails or phone calls. We moved out of our house on 2nd July and have only got our deposit back today (16 days later) this is with no disputes. Basically if they want something they will be quick to act, if you require something they'll fob you off, and they're taking over yorkshire by the sounds of it.

I used Hunters (Bingley) for letting and for a sale. They managed letting better than premier lettings in Bingley that I had been using. And they put in the leg work for the sale when things needed chasing.

Excellent 5+ Stars for Caroline Murgatroyd from Leighton Buzzard branch, I would not have made it through without her support and guidance!
Caroline, Nick and team have been by my side throughout the rollercoaster ride of selling my property. Fantastic communication, subject knowledge and personal attention to detail. I highly recommend.

I've been dealing with Aaron from the York branch and he's been knowledgeable, friendly and polite. Has really listened to what I'm looking for and taken pro-active steps to help me find something.

We were looking to have our house valued with Hunters, the first thing it says on their website when you complete the online request is “it’s simple”, well it clearly isn’t.
Requested a valuation, selected date/time, heard nothing back for a week. Called Hunters at Beverley to be told they don’t get the online requests - so not a good start.
Was then told they don’t cover my postcode, which is odd given the automated email I had from Hunters gave the address/contact details for my local branch, Beverley.
Not great business, maybe I dropped lucky.

I bought a property that was being marketed by Hunters at Chesterfield. The team I assisted by was headed up by Donna and she was brilliant, she was assist by a really good team and any questions I had were answered and I was really well looked after. She chased solicitors when needed and also gave me lots of help and some sympathy when things were taking a while. All in all the experience from Hunters was a very positive one.

Worst estate agent I have ever dealt with. I was told lies from the very start of the sale of my house. Staff do not get back to you having to chase them all the time, they didn't seem to have a clue what was going on. Had I been given correct information from them at the very start I would have been able to make an informed decision regarding who I sold my house to. When I complain they did not even have the decency to contact me personally. Absolute disgusting customer service.

Nicole, who works at the Middleton branch had been fantastic from start to finish. I recently bought a house and the solicitor part of the process was slow and poor on communication. Nicole chased information, kept me updated and did check ins. Highly recommend.

Worst nightmare you could have if you deal with Hunters , problem with next door renting of them ... done nothing ............... will get council to sort it out or police .. brimington chesterfield ... steeping close ..................

Worst nightmare you could have if you deal with Hunters Abbeywood. No repair on time, always defensive and lieing even when you present them with evidences for their unresponsiveness. Always be a judge in their own case and their manager is also part of them. Please avoid them

For the last year we have been selling our house, which has been extremely hard as there have been a lot of twists and turns not all good, But the staff at Hunters have been wonderful, they have helped us with everything from helping me write emails and chasing solicitors.
Paula and mostly Michelle have gone above and beyond they have been wonderful and have made something I was dreading that little bit easier,
Thank you for everything 😊

Quite possibly the worst estate agents I have had the displeasure of dealing with. Took them 3 weeks to acknowledge that I was looking to rent, then after 2 viewings they didn't even tell me the landlord had decided to not rent the flats anymore. To add insult to injury they didn't even cross sell to show me other properties they have. I would like to say I am shocked but I am not. I will never use them ever... EVER!

I have been working with this Estate Agent, particularly Beth Jackson, for quite a few months regarding selling a flat in Bridlington. From the first consultation and appraisal, Beth has been efficient and honest with no pressure to use their services. Since working with the team at Hunters I have found all their staff extremely helpful, always doing what they say and going a lot further with their services than most estate agents would. I have no doubt at all in recommending Hunters and when I sell my main home will use them again. Thank you to a brilliant set of staff.

We bought a property recently through Hunters, yet to complete, but they have been absolutely fantastic throughout the process.
I wish we had used them to sell our house as well, as they have been proactive, very communicative and extremely professional.
I could not recommend them any higher.

AVOID AVOID AVOID
I rented with Hunters for 6 years and had a terrible experience, on the face of it they leave you to your own devices which granted is welcomed when there are no issues however if one should arise they're nowhere to be seen, I've had leaks and holes in my ceiling including a bust pipe and a seeping waste pipe (only 5 months after we found out it was unsafe to live there), they took months to come back and contact, each time it was sarcastic with statements such as 'well were not sat on our Larry's' - that was from a 'Director'- all while myself and small children suffered. The landlord had to continually be contacted directly for him to resolve issues (not like we were the type which complained but a hole in the roof will do that to you). the Inspections lasted 45 seconds and continually either didn't show or rescheduled as they were overrun and 'cannot run into their lunch' - just dont overrun would be the answer.

Very surprised Jack Berson or Jonny Malkinson do not have more of a feel to how their business is ran on a daily basis, should likely remember the landlord is not their only client!!!!

If you are selling your property please avoid hunters, they charge an extortionate fee for buyers to provide ID when purchasing a property and use a 3rd party company to complete these checks, sadly that company are really poor and their app doesn’t work meaning the whole process of confirming who you are is near impossible despite having to do so to sell your own property.