Hungrig.se Reviews 

One star cause I can’t make it zero. Food always delivered one hour late, no notifications, tonight not delivered at all. Drivers call your phone every time and ask you to come out to the other side of the street so they don’t have to leave their car, and all of this for extra 70sek it’s just not worth it at all.

Contacted for support since the restaurant I ordered from worked through them. The restaurant told us just to contact hungrig so they could do the change in the system. Change not done and lost 350 sek.
I won't get that money back...

Terrible service! Long waiting time, which the employee we were in contact with ment was perfectly normal. Why are there estimated waiting times if they know it's gonna take way longer?....
We did finally get the food, however it would probably taste better if it was still hot.
Do not recommend!!!

This is how you lose a regular customer.

It is incredible.

I just moved to my new house. I open Hungrig and the app asks me when I open it, "Would you like to change location", so naturally, I did change my location. I then order some food, and boom, they send the order to the old address.

I contacted support and ask them what happened there, I told them the app asked me to change my location but still send it to the old one, and support just said, "We are sorry but cannot give you your food, and we cannot give you a refund"

I have always had problems with Hungrig that I let pass, but now Im done. Bye Bye Hungrig!

I would not even give this company 1 star - can we do minus pls?
3 time no food and no call - no explanation.
they just like to mess with hungrig people ....

They stole my money I didn’t get any food delivered and I paid for the service. They should not be allowed to operate. I ordered from Hungrig.se as it was recommended on The Max website. I have waited for more than 2hrs for the food which I still haven’t received I called Max and a staff that couldn’t speak Swedish answered he could barely understand or answer my questions. He told me they sent the food a long time ago. After waiting 40mins more I have been trying to call back Max but they don’t pick up their calls and there is no contact number for Hungrig.se and they don’t respond to emails. This is very bad and a restaurant with Max should not be associated with this kind of delivery service or recommend them to their customers. Hungrig.se

Do not order from here. I ordered vegetarian nuggets from Max that cost 71 sek and received nuggets with normal chicken. I do not eat meat so eating these was not an option. I contacted hungrig.se and told them about my situation. The only thing they offered was a coupon for next time I order for 71 kr. They refused to refund me actual money or send someone out with what i actually ordered. This company pretty much commits robbery. Please if you can take anything from my experience do not order from this company.

Very bad experience. Late delivery, completely cold food, some of the order was wrong and the sodas had no bubbles. They wanted to compensate with a voucher for 23 SEK. Will never order from them again and would never recommend them to anyone.

Having used HUNGRIG.se a number of times (6) I have had no delays or issues. I have got hot and fresh food even in the worst of conditions of snow storm and -20 deg C. On the occasion of the snow storm the driver called personally and explained he was delayed but the food was not in the 'back of the car going cold' and true to his word it arrived warm.
I love the ability to order the food I want from the locals I love and have it delivered to my door. I HAVE ALREADY recommended them to several friends and they have had similar great experiences.
Don't believe all the haters, they do what they promise, food on time, fresh and hot delivered to your front door .

EXCELLENT and RECOMMENDED

Dreadful service and long delivery times. They shut down all deliveries in my area for the last 3 months. And when you write to them and confront them about it they block you as none of my messages I send to them are now getting through.

Refuses to deliver to our area, even though the area is listed as delivery region for the last 9 month. Prior to that period there had been no problem getting orders delivered. We even spoke with the restaurants and food joints we wanted to order from. All of them were both unaware of the situation and furious that they are not able to make business with us, even though the website claims it's possible. Their support claimed for the three times I have tried to contact them and get this issue resolved that they are working to get new delivery drivers. If the only requirement is to have a drivers license and be able to follow a GPS route, why does this take nearly a year?! In addition the 3 times that we were able to order, drivers expected me to come down and fetch the order, because they did not feel like going up a few stairs; sorry, but that is what I pay a service fee for, so get your staff up the stairs!

Can't recommend to anyone, the service and customer service is pure utter garbage.

We've ordered twice and both times the food has arrived at least an hour after the scheduled delivery and cold, with one incomplete, having retrospectively read the reviews we count ourselves lucky we received anything.

There are restaurants listed that no longer exist or work with hungrig.se so orders may be charged but never fulfilled so beware.

If you do have a problem don't expect any quick resolution as responses took hours rather than minutes so you'll probably end up having to find alternative dinner arrangements. Give them a wide birth.

I wanted to give a really good review as delivery to the door is a relatively new concept in Sweden. This, however, is a very disappointing one; abysmal actually. The delivery, although initially on time, forgot part of the order. On phoning the restaurant, they complained about meals not being picked up. Hungrig.se contacted us an hour or so later to explain that they had no cars available to deliver. We ordered for a teenagers party so half had eaten and half had nothing to eat. The earliest delivery time they gave for the remaining part of the delivery was 4 hours after the initial delivery. We told them to call a taxi to deliver the remaining order as delivery of the full order had already paid for. We waited 3 hours before we drove to Pizza Hut and picked up the remainder of our order ourselves. Definitely, do NOT recommend using this delivery service in it's underdeveloped state. Any restaurant associated with Hungrig.se risks their reputation.

So with hungrig you pay, then you do not get your order and then they do absolutely nothing. You place an order, put all the info, take time to select and to pay, etc....after all that time and after you pay, they "check" with the restaurant if they can send you that order. So you pay before hungrig actually checks to see if your order can be made! You pay before confirmation of the order!!! Not on delivery, as it would be normal and correct. Far from that! You pay even before the order can be confirmed! Today I had TWO orders rejected, after I had paid, from two different restaurants that hungrig works with - restaurants that were on the list and viabke as a choice. But they are not. You ha e no guurantee that you will get your order! But your money is gone. Also no other compensation. and the restaurants that reject the orders for various reasons (one rejected an order with 5 items bc they were lacking one small item!!! and that was on their menu as available) do not care at all. They blame hungrig. Hungrig blames them.
You as a customer pay twice and get no food.

Terrible service. WAY over priced even if they performed the service correctly. On the weekends your food is always late and always cold. Put in your phone number exactly in the correct format (e.g. don't forget the leading zero), or they will never deliver the food because they claim they couldn't make sense of the number. Customer service is by chat window only and hard to find on their website.

On weekdays it's far better. Food is actually on time and warm. But all other complaints stand.

We ordered 3 burgers. Got completely the wrong order. And then they tried to scam us saying that we got burgers. And wouldnt pay the whole amount back. Now we will have been waiting 3 hours for our food. They didnt even rush our order. The driver didnt understand swedish nor english so couldnt ask him to look in the car. Never ever again. They dont even have a phone number so you can speak with them that way.

Oh great, ordered from them again 6 months later hoping something had changed and it never showed up. Completely unacceptable.

Honestly, they are the worst delivery company in Malmø! Very bad experience with delivery of pizza from Pizza Hut! It took 1 hour and 30 minuets and they came with one pizza which was ice-cold! We ordered 2 large pizza and their delivery boy came with one small and wrong pizza. This is not the first time this company can’t deliver in time. I don’t want to use them anymore!

Simply bad! There is no number to complain. If you want to order, do not even think about doing it on hungrig.se. The worst service and it's not even worth 1 star!

DO NOT ORDER FROM HUNGRIG!!!

Here is why, on Saturday 9th of September 2017 i made a order with hungrig.se, the food was suppose to arrive at 9:36 so when the clock was 9:50 i started wondering what was taking so long. So i ended up calling MAX because it was what i ordered on hungrig.se, when i spoke with the people at max at 9:50 they said that the food hadn't been picked up and that they thought it was really strange to. I figured maube the delivery guy was busy or forgot so i asked the people at MAX to try and call (they received no answer). So i end up waiting another hour and finally got fed up with waiting and called MAX again, this time they said the delivery man still hasn't come and hadn't returned any of their calls but that if i wanted to i could come pick up the food at MAX which i wasn't able to do.

Fast forward 3 days i have been writing to hungrig trying to explain this to them so i can get a refund for food which i never received. They have only responded to me 1 time (i have written them 20 times) and what they had to say with the one response is that they tried to delivery the food and i wasn't home 😂 (which i was all night). They said that the delivery man left the food outside of my apartment (the same food that was never picked up from MAX) Now i am having to figure out how to get a refund for food that was never delivered and the people at hungrig are just ignoring me!! #boycotthungrig