Humidity Reviews 

317
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are well-made and often exceed expectations. Many appreciate the accurate sizing and descriptions, finding that the clothing matches what is advertised online. The delivery service is frequently highlighted as efficient and prompt, with many receiving their orders quickly and well-packaged. However, some customers experienced significant delays in receiving their orders, with tracking issues and extended waiting times. A few other people also felt that the sizing was not always accurate for them, leading to items that didn't fit as expected. There were also occasional mentions of product quality issues, such as lightweight fabric, poor construction, or buttons that did not last.

What people talk about most

Product

Consumers are generally delighted with the product quality, fit, and style, often describing items as great... See more

Quality

Reviewers mention positive feedback about quality, with many praising the great quality and fit of items,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the quick and prompt... See more

Order

Customers consistently note positive experiences with order, with many reporting that ordering was easy and... See more

Service

Customers had positive experiences with service, often describing it as five-star, very good, and quick.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've received my Fleur Ziggy dress. Thrilled, sizing and description accurate. A delightful light cotton voile which can take me anywhere. Beautiful mint/navy print is not see through, I'm so impre... See more

Rated 5 out of 5 stars

Quality just as excellent as my last purchase several years ago - such a well made and useful layering piece as well as so lovely to sleep in when temperatures climb with 100% natural cotton fabric. P... See more

Rated 5 out of 5 stars

My Humidity parcel arrived in timely manner. Humidity quality always delivers and the Maison cardigan was no exception. My size was sold out in NZ so I ordered it from Australia. The shipping bumped t... See more

Rated 5 out of 5 stars

This lovely chocolate, crossover soft jumper is true to its photo. The crop style is perfect for short bodice frame. The item arrived in excellent packing within the week. I'm very happy shopping w... See more


Company details

Written by the company

Humidity is crafted in the stunning Margaret River region in Western Australia, where the “lifestyle and environment “are just a few of the secret ingredients to the brand. Our designs fit “just right” because we check and test every piece.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

317 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(317)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pretty dress, great service

This dress did not arrive in time to take on holiday, which was not your fault.
I retrieved the parcel from my neighbour when I returned.
I love these Amber dresses. The high necked front and low back are comfortable and flattering.
It was beautifully packaged. This is the service I have come to expect from your company and I have never been disappointed.

18 December 2023
Rated 5 out of 5 stars

Very happy!

Always receive beautiful and good quality garments from Humidity and this is no exception .

20 December 2023
Rated 5 out of 5 stars

Linen Top

I have ordered a few things from Humidity & love all the items I have & I have just ordered another 2 items. Perfect fit, lovely fabrics & prompt delivery. The linen is lovely.

18 December 2023
Rated 5 out of 5 stars

Quick service

Quick service. Product was exactly as described, fit perfectly and excellent quality. Looks great and lovely to wear.

20 November 2023
Rated 5 out of 5 stars

Accurate garment sizing, super fast delivery

Information regarding fit and sizing was extremely accurate. Particular information I really appreciated was advice that bra straps would not be visible with the cut of the arm hole. Loved that.
Delivery was so speedy. Completely effortless.
My jacket, blouse and dress are all gorgeous and fit perfectly. thank you

17 November 2023
Rated 5 out of 5 stars

I LOVE my dress!

I received my beautiful dress in no time. The service was prompt and uncomplicated.
Thank you. I’m a first time customer but hopefully a long time one.
Talk soon
Jayne

18 October 2023
Rated 1 out of 5 stars

Bad experience

Didn’t realise one of the items I purchased was on sale. Purchased my normal size but was way too small, emailed to return item for change of size ( which was available) happy to take your money but not happy to work with customers. Won’t purchase again

19 October 2023
Humidity logo

Reply from Humidity

Dear Fiona, we're sorry to hear that you've had a bad experience. We do clearly state across our website that sale items cannot be returned or exchanged and we also always recommend checking the exact measurements provided for the garment on our website before purchasing.

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