Banner for HUMANTRA

HUMANTRA Reviews 

1,826
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,821 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness in providing hydration, increased energy, and overall well-being. Many people highlight the excellent taste and variety of flavors, finding them refreshing and easy to drink. The convenient individual sachets and quick dissolution are also frequently appreciated. Reviewers often commend the fast and reliable delivery service, alongside the amazing and helpful customer support that promptly resolves inquiries. However, some customers experienced issues with order fulfillment, reporting that their deliveries were not received or arrived damaged. A few other people also felt that certain flavors were too sweet for their preference, or not as appealing as other options available.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many finding the electrolyte product easy to use,... See more

Quality

Reviewers mention positive feedback about quality, with many considering the electrolytes to be the best on... See more

Delivery service

Users describe positive interactions with delivery service, consistently praising the super fast and quick... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and the swift... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as first-class,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast delivery, great flavours to choose. The lime flavour was very refreshing. The berries flavour wasn't bad either. The individual sachets was so convenient. The sachets was easy to tear open. No sc... See more

Company replied

Rated 5 out of 5 stars

I saw your blog on Instagram and the opinion of the female scientist. I've had treatment for hepatitis C which is clear. My work is airside at Heathrow for BA, so quite physical and have suffered f... See more

Company replied

Rated 5 out of 5 stars

I love humantra they are very generous they gave a free water bottle with our order and the new mango flavour tastes heavenly i took it straight away and chugged it so much. I also read the chief's ca... See more

Rated 5 out of 5 stars

You are the most expensive company but on receiving order promptly, we are both drinking a sachet per day and have already noticed the difference. Thank you for for putting our system on track. Well... See more

Company replied


Company details

  1. Vitamin and Supplements Store

Written by the company

The Humantra Difference - Keeping your body properly hydrated is one of the most important things you can do for your health. After realising that most electrolyte formulas are loaded with sugar and gut-disrupting artificial ingredients, and only contain a few of the 6 essential electrolytes, we set out to create a best-in-class electrolyte powder that also tastes amazing. Zero Sugar, Clean, Complete, and Effective - Our plant-based, sugar-free electrolyte drink mix with all 6 essential electrolytes and 100% natural ingredients.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,826)

1,826 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All good so far!

Delivery was quick. I’ve only taken for 2 days so far so too early to report on any effects. I ordered the Mango flavour which I find pleasant. Time will tell as to whether I continue depending on results. I’m telling myself it’s doing me good!

16 July 2026
Rated 5 out of 5 stars

Hi I noticed the difference when I…

Hi I noticed the difference when I stopped having humantra daily for financial reasons. I have been tired and drained and hard to get motivated. Afternoon slumps and sleeping poorly. I have now reordered and hoping to feel great again!!

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Flexible purchase plan, with good product and delivery

This is my fourth order, again great service with speedy delivery. I like the way the website is really user-friendly and it is easy to pause/delay/change delivery dates and products. I don't feel locked into any agreement! Very happy with my choice of flavours - including adding in Mango for a first time :)

14 July 2026
Rated 3 out of 5 stars

Surprised that the mango tastes no…

Surprised that the mango tastes no different to Robinsons squash which is cheaper. Won’t be repurchasing.

13 July 2026
HUMANTRA logo

Reply from HUMANTRA

Hey Merlyn,

Thanks for taking the time to leave this feedback for us - we really do appreciate this

Its worth saying, Humantra isn't just flavoured water like squash — each sachet delivers all six essential electrolytes plus added Vitamin C, B12 and Zinc. Not to mention it's also sugar-free, caffeine-free and free from any artificial ingredients! So the flavour for us really sits on top of a functional hydration formula rather than just being the main event.

Our Customer Happiness team have also sent you over an email so please do take a look at that when you get some time!

Kindly,
Humantra Team

Rated 5 out of 5 stars

Drinking water and keeping hydrated…

Drinking water and keeping hydrated wasn't my thing, then I tried Humantra Elderberry which was amazing and made drinking water easy gave me more energy and now Mango could be my new favourite too.

13 July 2026
Rated 5 out of 5 stars

All positive...

Good website, ordering straightforward and delivery via Royal Mail was 48 hours from despatch, so excellent service all round. The drinks are enjoyable to take with no salty aftertaste. All-in-all a very positive purchase and I'm looking forward to continuing my Humantra journey.

13 July 2026
Rated 3 out of 5 stars

I like your products but think they are…

I like your products but think they are incredibly expensive especially at a time when we’re struggling with the cost of just about everything

14 July 2026
HUMANTRA logo

Reply from HUMANTRA

Hi Lisa,

We really appreciate you taking the time to share your thoughts on our products. We understand your concerns about pricing, especially with current economic challenges that we are all facing.

We are always working to balance quality with affordability for our customers but we appreciate you staying a loyal customer despite the current cost of living - so thank you. 🩵

We have just sent you over an email as well so please do take a peek at that when you get a moment!

Kindly,
Humantra Team

Rated 5 out of 5 stars

First Time using Humantra

Quick delivery, great choice of flavours and taste natural. Will definitely be buying these again as the whole family have found them useful.

6 July 2026
Rated 5 out of 5 stars

Fantastic customer service

Humantra customer service has been amazing - very quick response, always friendly and really helpful. I would highly recommend.
The electrolyte product itself is also fantastic, very light and lovely flavours. My whole football team loved them.

18 July 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look