What a wonderful cabinet! I have a very small kitchen and needed to upgrade the storage cabinet that I've had for several years. The one I bought from Hulala is a beautiful, real wood cabinet with s... See more
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HULALA HOME is a furniture brand committed to creating adaptive, caring, and enduring living solutions. From the first design sketch to the meticulous craftsmanship in detail, every piece is made with real homes and real lives in mind. Thoughtfully engineered, our furniture flexes with changing layouts, growing families, and multi-purpose spaces, bringing lasting comfort, warmth, and ease to everyday living. With warehouses in the US, Canada, the UK, France, and Japan, we provide fast, reliable delivery and attentive service. Whether you’re creating a cozy corner, a flexible home office, or a living room that grows with your family, furniture becomes a living companion: adaptable, caring, and made to endure.
1401 E Hattie St, Fort Worth, 76104, Texas, United States
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rate an item that hasnt come in? i ordered it 6/25.
i am writing this on 7/13 with a status of "no updates" .

Reply from Hulala Home
Product was exactly as described in photos. Shipping was fast and easy. Would purchase from again!

Reply from Hulala Home
I had a great experience. The quality of the product is exactly as they advertise. And the customer service matches the quality.

Reply from Hulala Home
Diane was beyond helpful, patient and kind when I was dealing with a delivery that I accidentally refused. The quality of the products and the service level is outstanding.

Reply from Hulala Home
I would give zero stars. I paid $200 for white glove delivery but the tables I ordered were just dropped off, not unboxed, not assembled. Warehouse said they would have someone contact me but could not say when or if anyone would come to finish the job. I would like to know how to get a refund of the $200 I paid for a service I did not receive.

Reply from Hulala Home
I’m very pleased with my bookshelf. It has a modern, yet timeless, look. I had trouble assembling it at first, but I was able to speak to Eden, who was incredibly helpful. Overall, very pleased.

Reply from Hulala Home
Hulala's customer service was outstanding. My fluted console arrived with a bent handle. However, once my issue was brought to the attention of customer service, it was handled extremely well. Liezel, my customer service rep, notified me of progress at every step. The communication was outstanding.

Reply from Hulala Home
Very satisfied with the customer service provided by Sheila & Joshua.
They made sure to resolve the issue in the quickest and most convenient way possible. They were extremely helpful and kind throughout the entire process.
Five stars to both of them.
We need more people like them.
Thanks for everything.
Martha Saavedra

Reply from Hulala Home
Had some mechanical issues with an office chair. Replacement parts were immediately sent. Very professional customer service!!!

Reply from Hulala Home
Ordering my new chair was simple with quick delivery within 4 days, excellent! The quality of my new furniture is fantastic, I would highly recommend. However I received an email at 12.01 pm on delivery day to say ETA would be 7.07 am that day ? So was rather confused ! I returned home from a dentist appointment at 12.30 pm to find my furniture delivery had been left on my front doorstep. Not ideal if it had rained !

Reply from Hulala Home
I bought the Charlotte 60” computer desk a little over a year ago. It’s an awesome desk and matches my home perfectly. The only problem was the one leg ended up breaking on the desk so I reached out. There was some back and forth to understand the situation, fortunately they helped by wanting to give me the leg for free when I even offered to buy a new one.
I’ll give 4 stars because the desk is great, but didn’t expect it to fall apart, but overall appreciated for receiving the part for free.

Reply from Hulala Home
I ordered the desk chair, and I am a failure at assembling items purchased online. This company's product made my assembly skills a success. I believe that even those with dyslexia could assemble this product. In addition, the chair is very well designed and impressive with its wooden back. underneath and armrests. Finally, it arrived in North Carolina from California in only 5 days. This is a fantastic chair from a great company !!! It is also much superior in appearance and function to its replacement that I purchased locally.

Reply from Hulala Home
Purchased beautiful chairs used at my dining table. They are also made well and I’ve received several complements. Company also has excellent customer service and has responded to my inquiries immediately.

Reply from Hulala Home
I purchased two identical chairs from this company. I absolutely love the look of them. One of them has failed past the warranty., And when I reached out to the company, they are willing to help me out of Goodwill. They are getting ready to ship me a replacement out of the kindness of their hearts. I am so appreciative. That replacement should be arriving shortly in my Hope is it is the exact chair and top-notch quality that will last a long time.
I greatly appreciate them working with me. In today’s world, it’s hard to find companies willing to go over and beyond for their customers. For this, I say thank you.

Reply from Hulala Home
I ordered the Julia Farmhouse Desk, (2) of the matching storage bookcases and the Linzy Chair. 1st of all I've assembled a lot of furniture over the years. Everything from IKEA and Wayfair to random items from Amazon, Home Depot, etc. The Hulala furniture is way and away superior in quality, fit and finish than anything else I've put together. The packaging is over the top. Lot's of padding and high density pieces in the corners. The desk is all of 3 pieces; it's heavy as expected, but it's very simple to put together. Everything operates perfectly and it had a lot of real estate under the front edge to install cable trays. So all my technology is hidden away.
The bookcases were more complex, but I expected that. Instructions are very clear and all the parts and fasteners are labeled. I took my time and had them both assembled in an afternoon. It's pre-wired for the LED lighting and the LED strips are pre-cut with Velcro on the backside. It's the easiest thing to install and the multifunction switch is discreet and works quite well. The other quality I also wanted to mention is the finish match. The desk and bookcases color and finishing technique match perfectly. I know woodworking and this is not an accident, but a result of tight quality control.
The Linzy chair assembled like most other chairs. The quality of the chair makes it look and feel like a piece twice the cost. I've spent a good enough amount of time in it to say it's very comfortable for several hours at a time.
We're furnishing a new home and this is for my home office. So, I'll be spending a lot of time in here and will certainly appreciate the furniture for years to come.

Reply from Hulala Home
Your help line is great and they did an excellent job making sure my delivery was made with in the window that I was home

Reply from Hulala Home
It was my first purchase from this company and I bought the Archie 2 cabinet for my dining room. I’m impressed. The cabinet was easy to put together, I did it on my own and I’m not great at things like this! For the cost, it looks really smart.

Reply from Hulala Home
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