Huisdier Online Reviews 907

I was trying to order the mat from a local website so my order wouldn’t take more than a day or 2 to deliver, the was no info anywhere on the website how long it will take to arrive however I trusted the “Dutch” website, to my surprise it took 3 weeks to arrive from China, if I knew I would have ordered from AliExpress myself not through a middle man.

DO NOT BUY HERE, if you want your things quickly. It says on their website 5 - 9 working days, but after I ordered the tracking says one month as it comes from China. Master drop shippers. The fact that they lie blatantly on their website is so shocking!

Drop shipments without being informed in advance that you wait weeks for the delivery. The company sounds Dutch and it is misleading.

I ordered a dog backpack in June 29th 2024 hoping for a quick delivery. I left for vacation on August 5th and the next day I got an email informing it was available for pickup at the DHL Service Point. As I didn't make it back in time, it was returned to the origin. I wrote an email asking if the backpack could be sent again. No reply. Two days ago, I wrote an email asking for the refund, which btw I should not have to ask. No reply. Nevermind the backpack, I want my 40,99 Euros back! Yesterday, please.

Placed an order on 30 May 2024 [Bestelling #136726] and have yet to receive my purchase. Huisdier-online.nl has not responded to either of my inquiries about my order. But they deducted the money for my order immediately. Like all the other 1 Star reviews, its likely that I will never see my order or my money. Seems like a scam to me.

Is a big scammer this site don’t buy it they are not serious…i order 2 halsband and after 3 week’s waiting they send me just one and different colour than what I was ordered…I send to them until now 3 emails and they don’t even answer…very disappointing 👎SCAMMER

Ordered 5th Jan thinking it was a local website and would arrive within 3-4 days for a cold snap. The item arrived January 16 - not bad.

The product itself is exactly what I wanted so I am happy about that. I could not find it anywhere else. The order tracking was good.

It is just a shame that the website appears as a local Dutch one when it is, indeed, drop shipping from China. If they would only have been more transparent and honest it would be fine. It does feel deceiving to have a Dutch website address, and not state clearly anywhere that it is coming from China. Perhaps it is somewhere in some small print.

Please don't order anything the are crooks no reaction and if you want to order, good luck, do it by PayPal or credit cart then you have a assurance!!!!
DONT ORDER ANYTHING

Drop shipping, better order it yourself at AliExpress

Items from aliexpress, delivery 2weeks from china !!! Price 3times bigger Or in aliexpress, is a scam. Be carefull

I bought something from this web page and it took it 2 more weeks to got delivered. It was too late to help my dog because he passed away. Then, I try to contact but never heard things back from anyone! I don't know what to do! I send it back by their address and still didn't get refund. After read the review, I think this was scammer!

Scammers. I purchased two custom dog collars for my dogs which was €50 with shipping costs included. I waited for two months with no reply from my emails about where they were or if they were sent only to get a notification from post.nl to pay a €70 import cost? This website is from china they are not Netherlands based at all and when I went to complain for a refund many times they did not respond. Beyond disappointing and terrible business.

SCAM!!!
Do not order anything from this site, it is a scam. Luckily I did not spend too much money on this site but they are totally unresponsive. I thought that they were legit because I was able to pay with iDeal in the Netherlands but this apparently does not mean anything. Stay away from this site. If you are asking for money back...thenforget it and hope that the products you receive...IF you receive them are as described on the website. This was another lesson for me to always check every online vendor on trust pilot before buying something. If I had checked this first I would never have oprdered anything from them. So if you read this and are wondering if you should buy something from this website then learn from my mistake and DONT ORDER ANYTHING FROM THIS SITE..IT IS A SCAM.

SCAM! Do not buy from this company. What you order, is not what you get! My item I ordered was around €40, the product I received is not even worth €5 and not what I ordered! After many emails, no reply received! No other way to contact them! STAY AWAY!!

Be warned that this is not an actual Dutch company, but a Chinese one. Because of this, you will have to pay import duties. I did receive my product, and it was as described, but I won't be buying from them again.

Terrible experience. None of the items I ordered were actually in stock in the Netherlands despite what it showed on the website. They were sent from China and took between 4 and 9 weeks to be delivered. Asked about refunds due to shipping and wasn't an option.

Try to send an email 2times but no reply .. they say binnen 24u u got an email back..but IS NOT.. very very bad service!!
Wanna return d stuff n get my money back!!