Hugglys Reviews 

301
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Absolute waste of money. I got this for my daughter's birthday in April. By the start of Aug it stopped working. I changed the batteries....nothing. I emailed them on the 5/8/25 and got a basic... See more

Rated 1 out of 5 stars

AVOID - Adverts state they are a Uk company they’re not it’s Hong Kong! Dangerous toys with so safety labels ours smelt of burning when turned on! Same as others kept getting generic emails and offers... See more

Rated 1 out of 5 stars

Watched a video of these on la ne by the company working they where so lovely I decided to buy 3 different ones the rabbit elephant and sloth. They where lovely quite when breathing music good . Maybe... See more

Rated 4 out of 5 stars

I ordered a hugglys stitch for my granddaughters birthday. Put new batteries in and it's not working. Tried 3 sets of batteries nothing. Really disappointed. Waste of money! I take back what I wrote.... See more


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1.7

Bad

TrustScore 1.5 out of 5

301 reviews

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No recent history of asking for reviews

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1.7

All reviews

(301)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The bears seem good,not used yet as…

The bears seem good,not used yet as birthday gifts,would order with plenty of time if ordering as a gift as took over 2weeks to arrive, plenty of updates on the tracking to show where they were though

22 February 2025
Unprompted review
Rated 1 out of 5 stars

Shocking product.

Shocking product.
Turns off automatically too quickly - very loud.
I have so far had 2 products sent to me that are faulty and do not work, now waiting for the 3rd.
Can't fault their replacement process but it's not something I would every buy again or reccomend for someone to buy

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing, I ordered it for my nephew on his first birthday. My sister says its really good and my nephew loves it . Feels lovely n the breathing etc is great

21 February 2025
Unprompted review
Rated 1 out of 5 stars

This product is terrible

This product is terrible. It took over four weeks to be delivered. There were no batteries included, and the screw at the back was missing. The quality of the breathing noise is awful. It's actually very irritating. It feels extremely cheap and only makes you more anxious. I wish I could record the noise.
Overall, a horrible product

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Life changing Hugglys

Hugglys anxiety and stress relieving range of cuddly creatures, including nightlight and music are absolutely amazing and life changing and sleep pattern savers as well as being cute and cuddly and fun so if you want to change your life in a non-medicated way with regard to stress and anxiety relief grab yours now

20 February 2025
Unprompted review
Rated 3 out of 5 stars

Lovely product but loud motor

Great choice in characters, lovely and soft. Really good customer service dealing with an issue. Kids like them. I also brought myself one.

Downside the rising of breathe doesn't match the sound so not ad relaxing and calming as they could be.

Biggest downside is the motor is nearly as loud as the breathing. For this reason only I personally would be skeptical about recommending them.

The product is fab idea just need these two tweaks to be perfect

23 February 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy

Do not buy. Poorly made. No safety regs on product. Took ages to arrive after chasing. Came wrapped in a round bundle of plastic squashed down as tight as they could. This was supposed to be a gift for mum. Stitching is terrible the battery compartment held together with one screw that was not fixed when unwrapped.
No response to cancel and get refund

Wish I had read reviews before purchase

20 February 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam account

This is a scam account - do not use it. You will place an order and a delivery will come weeks later (either broken or the wrong item) but then will take your details and try to access your accounts. Please check your email account as that is how they access your detail.

23 February 2025
Unprompted review
Rated 1 out of 5 stars

Stay away from this company

I can’t give 0 stars unfortunately - ordered, had to chase it, was told there was an issue with the delivery label - reissued, still no delivery, chased, yet another issue with delivery label. Won’t issue a refund until I receive the item…which is clearly never coming!
Stay away - they are awful! The only thing that will convince me these are not scammers is of if I get a refund within the next 25 hours!

20 February 2025
Unprompted review
Rated 1 out of 5 stars

Feels like a total scam

Feels like a total scam! Ordered product on 29 January, told Yodel have item on 7 February, but Yodel haven’t received it. Types of responses received are pre-written, standard responses and don’t actually answer any of my questions. Avoid at all costs. Item still not received and missed my daughter’s birthday. Refuse to issue refund for missed delivery time frame

19 February 2025
Unprompted review

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