FAKE JELLYCATS
Jellycat was sent and is a fake, have emailed to return with no response. Do not order from Huggles.
9 April 2026
Unprompted review
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2.0
Poor
10 reviews
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Ordered 3 jellycats all fake
Ordered 3 jellycats - all fake. Messaged company for refund but no response.
7 March 2026
Unprompted review
I ordered three Jellycats
I ordered three Jellycats, but they turned out to be knock-offs. One of the bunny Jellycats that was shipped to me is also completely the wrong item. Unfortunately, there is no way for me to request a return or file a complaint.
14 March 2026
Unprompted review
They totally ripped me off
They totally ripped me off. I was SCAMMED!!! I ordered the tiny monkey and Brook the utter and I was sent some cheap stuffed toy with Korean tags. And they are ignoring my emails. STAY AWAY FROM THEM. THEY ARE SCAMMERS. I have pictures of my order and what they sent.
2 February 2026
Unprompted review
Do not buy or trust
If I could give minus stars, I would!
If you choose to buy from this site, 3 things could happen.
1. Slow delivery, promises 2-3 days, reality is 6 weeks after enquiring
2. Items out of stock. Refund is promised but not given
3. Items arrive, nothing like the website photos because they are not shipping what they are advertising. Also, they choose any item, not necessarily what you've ordered.
Promoting Jellycat items, using Jellycat photos. Reality is an inferior Chinese product that looks nothing like the correct item.
Emailed them asking about returning items for a refund - no response.
DO NOT BUY ANYTHING FROM THESE SCAMMERS!!!
10 January 2026
Unprompted review
Scam website AVOID
Scam website: Purchased items listed as available on their site, then was advised via email that items were in fact not available. I responded with alternatives, then multiple requests for refund subsequently, however no further correspondence was received.
9 January 2026
Unprompted review
Do not buy from this website Huggles.
Do not buy from this website Huggles.
After about one month I received an order, but was a completely different item. Terrible quality.
I have emailed company numerous times, with no response!
What a scam!
8 December 2025
Unprompted review
Do not use!!
Ordered and had the wrong item sent. No response to emails, contact on social media or anything. Request a refund and nothing back. Do not use!
3 January 2026
Unprompted review
No response whatsoever and no product…
No response whatsoever and no product delivered to me despite chasing via email. No responses to any of my emails.
9 January 2026
Unprompted review
This company is a scam
This company is a scam. I have been fighting with them for weeks now to cancel an order. I have point blank called them out for not being legitimate and they have not refuted any of my statements. Recent reviews from customers also corroborate that they sell counterfeit products. Do not purchase from the this “business”
1 January 2026
Unprompted review
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