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Huggg Reviews 

161
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

We recently rolled out Huggg to our managers across the business and the feedback from both managers and employees has been really positive so far. The platform is easy to use and is a great way t... See more

Rated 5 out of 5 stars

I received excellent support from the Huggg customer service team, particularly Jasmine. I had ordered a chocolate bar from Hotel Chocolat, which unfortunately was delivered on one of the hottest d... See more

Rated 5 out of 5 stars

Marie and the Team have made our Grant Distribution Process so much easier with Huggg. Prior to Huggg we found the process very manual, now with Huggg we can distribute quicker and with all the record... See more

Rated 5 out of 5 stars

Amazing help and support for over a year from Huggg with vouchers to support our free school meal students during the pandemic. Great initial online training & simple to use guides for schools and... See more

Company replied

Company details

  1. Corporate Gift Supplier
  2. Business to Business Service
  3. Software Company

About Huggg

Written by the company

Corporate gifting, minus the corporate.

Huggg is a UK gifting platform for businesses - free to use, trusted by 2,000+ UK companies. Send employee gifts, client gifts, and incentive rewards in minutes. No addresses needed. No admin. No unwanted gifts.

How it works

Pick a category and budget. Add a personal note. Send by link - email, SMS, or wherever you can paste a URL. The person you're gifting picks something they actually want from 200+ brands and claims it in a couple of clicks. No app. No login. No waiting.

Who uses Huggg

HR and people teams build employee recognition programmes that managers actually use. Set budgets, track what's been sent, and see the impact - without ever asking anyone for their home address.

Sales and marketing teams send client gifts and campaign rewards that feel personal, not promotional. A gift with choice lands differently to a branded pen.

Managers say thanks in the moment - when it matters, not at the end-of-year review cycle. Takes minutes. And it costs nothing to get started.

Office and ops teams sort Christmas gifts, new starter packs, and leaving presents without spreadsheets or supplier juggling. One account, one invoice, sorted.

Why it works

The problem with most corporate gifting is that it's designed for the sender, not the recipient. Branded merchandise that ends up in a drawer. Gift boxes chosen by procurement. Vouchers for places nobody uses.

Huggg is choice-led. Recipients browse and pick what they actually want from a curated range of 200+ UK brands - without seeing the price. It feels like a gift, not a budget line item.

And because it's sent by link - no home addresses, no postal delays, no size-and-colour spreadsheets - it actually gets done. Recognition that's easy to send is recognition that gets sent.

The practical bit

It's free to use. No platform fees, no per-send charges, no per-redemption costs. You pay for the gift card. And that's it.

For teams that need more: budget controls, manager permissions, VAT receipts, P11D-ready reporting, and recipient-reaction tracking. Built for the people who have to justify spend to finance.

Used by Octopus Electric Vehicles, GoCardless, Starbucks, Wingstop UK, Dermalogica, and 2,000+ other UK businesses. Over £300M worth of gifts sent through the platform.

Start gifting at huggg.me.


Contact info

4.8

Excellent

TrustScore 5 out of 5

161 reviews

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4.8

All reviews

(161)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant platform for corporate engagement

We use HUGGG to facilitate our corporate reward structure and the process is absolutely seamless. We love working with a company who grows with us and listens to us. The reward offering keeps growing and the website is a dream to use. You're head and shoulders above any other competitor - well done HUGGG!

19 July 2021
Unprompted review
Huggg logo

Reply from Huggg

Wow thanks Corinne. High praise indeed. Keep on telling us what you need and we'll keep on listening.

Rated 5 out of 5 stars

Huggg is definitely 5 stars for me!

Huggg is the best website to surprise colleagues, friends and give them that motivation boost we all need!

Huggg is definitely 5 stars for me! I would recommend it to anyone

15 July 2021
Huggg logo

Reply from Huggg

Thanks so much for recommending us!

Rated 5 out of 5 stars

Very impressed!

Very impressed with Huggg's customer service and attention to detail. A minor error with my order was spotted and dealt with before I even knew about it myself, communication was very clear and I couldn't be happier with how it was resolved!

9 July 2021
Unprompted review
Huggg logo

Reply from Huggg

Thanks Cathryn. So pleased to hear that your issue was resolved and that you're happy with the service.

Rated 4 out of 5 stars

Experience overall very good

Experience overall very good, slightly hard to navigate at first but this is probably because we only use them once every 6 weeks.

5 July 2021
Unprompted review
Huggg logo

Reply from Huggg

Thanks for the review Kathryn. One of our team would be happy to demo the platform to you, to remind you how to navigate it.

Rated 5 out of 5 stars

I could not be more satisfied

I could not be more satisfied with the service we received from Huggg. Very straight forward and easy to use.

1 July 2021
Unprompted review
Huggg logo

Reply from Huggg

Great to hear. Thanks Jenny.

Rated 5 out of 5 stars

Huggg - The friendly solution to school meal vouchers

I have been using Huggg to issue food vouchers for a preschool and I am absolutely delighted with the service; I had a small issue at the beginning and the response time was second to none.

The platform is intuitive and the parents have commented on the ease of downloading their vouchers.

The only improvement I would recommend is an automatic email if people have not downloaded their vouchers within 10 or so days so that I could prompt them.

I would thoroughly recommend Huggg for all your corporate gifting and school voucher needs.

1 July 2021
Unprompted review
Huggg logo

Reply from Huggg

Thanks Chloe. Great to hear that you and your parents find it easy to use.

Rated 5 out of 5 stars

Thank you Huggg

Huggg have always answered all my queries promptly and efficiently and have also rewarded us for using them! Thank you Team Huggg!

30 June 2021
Unprompted review
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Reply from Huggg

You're welcome Helen!

Rated 5 out of 5 stars

What's Not to Like

User friendly site and easy to navigate. Support team are all very helpful and respond to any issues swiftly. Comprehensive selection of providers to use the vouchers with. Would definitely recommend.

30 June 2021
Unprompted review
Huggg logo

Reply from Huggg

Thanks for the recommendation.

Rated 5 out of 5 stars

Recommended

Easy to use. Easy to navigate. Easy to make changes. Customer service are brilliant when they're needed. Highly recommend.

30 June 2021
Unprompted review
Huggg logo

Reply from Huggg

Thanks Rochelle. So glad we've helped make sending vouchers easier for you.

Rated 5 out of 5 stars

Great experience

Excellent, fast and efficient service. The vouchers are generated within seconds and the system is very easy to use.

30 June 2021
Unprompted review
Huggg logo

Reply from Huggg

Thanks for your review Natalie.

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